Reliance Bigtv — paid for new connection as part of pre booking, no response even after 2 months. need refund

Mahi_nkl

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra
Website:	www.reliancedigitaltv.com/home.html

I have booked a reliance big tv connection on 01 mar 2018 and pre-paid it and my booking number is 12513124.
They promised that within 30 to 45 days installation will be done, it been 2 months and i am still waiting for a response from reliance.
There customer care executives are very rude and they are disconnecting call abruptly without giving any proper reply.
I need the refund and it looks like a scam as no one got an installation and i see many complaints in this regard.

Was this information helpful?

No (0)

Yes (0)

Reliance BigTV customer support has been notified about the posted complaint.

Jul 12, 2018

Updated by Mahi_nkl After the above complaint, I received an SMS saying from Jun 1st, 2018 installations will be initiated and will be completed by Jun 15th.
But till now no response and their customer care number is always busy, I tried calling 107 times in 2 hours span but no luck.
It is 100% fraud by reliance and they give statements like, we are partnered with the Indian post office to deliver quickly and you can register the offer by paying 500Rs at the post office.

I am sure they neither return the money and nor provide the connection.

Kindly be aware and don't fall for this kind of offers.

Related Reliance BigTV reviews

View all 3276 Reliance BigTV Reviews

Comments

Srinathdx Ch

from Bengaluru, Karnataka

I've prebooked reliance dth on march 6th 18,
Till now no response and i want my booking refund as im not interested in opting for a service provider who doesn't even provide installation in 60 days.

Booking ID is 14508074 and No of Connections 1

Shijo Pv

from Bengaluru, Karnataka

I prebooked Reliance Digital Tv on March 3rd, 2018, at the time of prebooking they said it will take 30-45 days. But now its April 24th and no information about the connection.
Booking ID is 12510162

pravnkumar

from Delhi, Delhi

Could you please advise if your TV services are going to resume or not. If there are no plans of continual services, please i demand refund of my one time annual subscription paid for digital TV services immediately.

Please acknowledge