Reliance BigTV Complaints & Reviews

Team,

I would like to inform you that i booked reliance big tv under pre booking scheme of rs. 499/- on 03rd march, 2018 and still now there is no update on this.
My booking id 12526554.
It looks like the company has just made a fraud under the name of pre booking.
It has been more around 2 months and there is response from the company for the same...

Pathetic customer service... No coverage for almost a month
Cc executives talk pathetic language
Supervisors hide behind calling agents
Listen to calls made by [protected] and [protected]

No info on certain dates when it will be corrected

Rude and unprofessional staff. Regret making reliance digital a part of our lives

How on earth anyone can have such horrible customer experience....

I had pre booked a dth by paying 499 rs, and i didnt recieved any intimation by the service provider, its been a month since i ordered and they didnt reply to my mail, nor their toll free no. Gets connected. Really upset by such low standards of customer service, please look into this matter as no more common get into such frauds.

My reciept no.: mh[protected]
Booking id : 14533380
Trans. Ef no. : lsbi[protected]...

I have booked a reliance big tv connection on 01 mar 2018 and pre-paid it. Its been 2 months and i am still awaiting for a response from reliance. There customer care executives are very rude and hardly gives any information, they do not have a manager on floor for call centers. Now i want to get the money back as they are unable to deliver the goods but on the website they do not have any mail id where i can send a mail. I am very frustrated...

One stop shop — providing setup box

1 review
Bhardwaj rajkumar on may 1, 2018
Mark as resolved

I have booked rbig tv on 03/03/2018. My booking id is 12526936. As per the message connection will be done within 30 to 45 days. Today is 59th day. I contacted the toll free no. So many time. They asked me that connection provide within 4/5 days but they not provinding me. They never connmtacted me...

Reliance big tv signal lost connection error 400..i have complain many times but no response they just saying will get clear in 2 days but 2 month happen not cleared i[censored] can't clear this complain pls refund my amount worst response from big tv ..this is the last complain from my side if it not clear ten I take action on big tv company. Pls make it clear or refund my amount...

I have booked reliance big TV on 03/03/18 and they have promised to deliver it in max. 30 to 45 days from the booking date but still didn't get any response from them.. They need two more week to install it.. What kind of service is this? They neither cancel the order nor deliver it. Kindly take legal action against them for cheating the customer and providing wrong data.. This is mental harassment.....

Sir/Mam,

since the past complaint few weeks ago the set top box has started but its not showing all the channels which were subscribed. The message that keeps popping is all the channels will start in 4 days (since past 5 days. and it was the same in the beginning when suddenly more than half of the channels were gone before the whole set collapsed with no channel at all for almost 20 days.)

I again repeat...

Hi,

I have pre-booked the reliance big tv dth on29/03/2018 for multiple connections, the booking id is : 14539211,
Receipt number : mh[protected], i tried calling on the toll free numbers provided on reliance big tv website ([protected]) ([protected]), both numbers are not working, i think reliance big tv is going to cheat it's customers, hence, i am no more interested in installing the dth set top box and would like...

Hi
I wuld like to inform you that i booked relaiance big tv under pre booking scheme of rs. 499/- on 02 march, 2018 and still now there is no update on this.
My booking id[protected].
It looks like the company has just made a fraud under the name of pre booking.
It has been more around 3 months and there is response from the company for the same....

Hi concern,

I have booked reliance big tv on 1-mar-18 by paying 499 rs. Online but i do not get any response or information about it. Booking id 12506351 with pre-book sms as below.

On thu, mar 1, 2018, 03:57 pm:

Congratulations! For booking your rbig tv connection. Installation will be done between 30 to 45 days. Your booking id is 12506351 and no of connections 1

I am very disappointed...

Team

i booked Reliance Big TV DTH on Mar 8 2018. with a reference # 12512664. in the message they mentioned it will be instlled within 30-45 days. i have been contacting their support team daily. i paid money.
there is no response from the customer care team.
i was contacting almost daily after 30 days. cutsomer care team is saying that 2-3 days technician will come and install DTH.

during call...

Hi

I have booked product on 22nd march, i have received message from axis bank money credited to reliance but i have not received any confirmation message from reliance and every time i call they ask me to wait for 24 hours, i have called about 15 to 20 times
I have not taken any other connection to my tv and its idol for past 2 months, i have gone through lot of stress because of this incident and they do not have any...

I booked reliance big tv and paid money for pre-booking on 19th march, 2018.

Its been around 40 days and no one has come to install the dth to my home.

Reliance dth website is showing this message "maximum time duration from booking to installation will be 30 to 45 days".
When we communicate to customer care and executive said that there are some technical problem and wait for 10-15 days.
br...

I done pre booking with booking id no 17511020 but installation not done no any contact and concerns taken by rbigtv no any contact is possible on toll free nos it's always showing line is busy. It's really showing rbigtv is cheater company so that's why it is now bank corrupt. Anil ambani madharchod band kyo nahi kar deta company nahi chal wahi h to why its cheating to customers. Agar karj utarna h to customers ko kyo loot raha....

I booked reliance big tv and paid money for pre-booking on 21st march, 2018.

Its been around 40 days and no one has come to install the tv.
The message that was sent said that within a month someone will come to install the set up box.
Efforts to communicate with them remain futile.
I’ve seen similar complaints with people waiting 100 days or so without any one showing up at their doorstep.
br...

I booked on March 1st.

Customer care is so rude. they have only hindi voice callers!

And earlier their toll free customer number never used to work, now its ringing finally.

Now the customer care is telling me they can provide information on two weeks time which is a bogus lie.

Also when is the installation, Only reliance knows.

Funny, i should sticked with my old...

Sir/Mam,

since the past complaint a week ago the set top box has started but its not showing all the channels which were subscribed. The message that keeps popping is all the channels will start in 4 days (since past 5 days. and it was the same in the beginning when suddenly more than half of the channels were gone before the whole set collapsed with no channel at all for almost 20 days.)
I again repeat we have paid...

I have booked reliance big tv under the scheme of 499. In that scheme they offered free HD channels for one year. I have booked on 1st of march and received the message thay my booking number is 17500547. Installation will be done with in 30 to 45 days. But after waiting for more than 60 days i haven't received any information about it. When I tried to call them their number is also constantly busy and not reachable.Once my number got connected...

Hi,

I pre-booked from reliance big tv website on march 1st after seeing their new hd channels free plan for just 2000. I paid 499 rs for this too. Booking id: 12512340.

However i have been hugely disappointed after that. They have not yet installed till date [29th may (59 days)]. Not only that, they have not even called me informing this big delay. Their customer service has been also really poor as they are...