Claimed

Reliance BigTV Complaints & Reviews

1.2
Last updated Jan 29, 2024
Complaints 3276
Resolved
781
Unresolved
2495
Quick Links
Statistics
Share
Contacts

File a complaint to Reliance BigTV

Having problems with Reliance BigTV?

File a complaint and get it resolved by Reliance BigTV customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Reliance BigTV
Customer Service Contacts

Reliance BigTV Phone Numbers

Toll free
1860 200 6666
1025
791
1800 200 9001
478
641

Reliance BigTV Website

Reliance BigTV Head Office Address

6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne
Navi Mumbai
Mumbai City District
Maharashtra
India
400709

Reliance BigTV reviews & complaints page 73

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
chirag_
from Rajkot, Gujarat
Report
Copy

reliance big tv not install after 45 day. very big sacme

Address:Rajkot, Gujarat, 360050

I paid Rs499 and pre-booked RBTV connection on 08/03/2018 and received booking ID #14501006...Also, I got a message and email from Reliance big TV stating that the connection will be installed within 30-45 days ...however, even after 50 days from booking date i have not received the connection so far!!!

Please confirm the the genuinity of this scheme...seems to be fraud!!

i have lost of try to call customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sandeepnalawade
from Tumsar, Maharashtra
Report
Copy

set top box not received

Address:Solapur, Maharashtra, 413411

I paid rs998 and pre-booked rbtv connection on 01/03/2018 and received booking id 12525046... Also, i got a message and email from reliance big tv stating that the connection will be installed within 30-45 days... However, even after 50 days from booking date i have not received the connection so far!!!

Please confirm the the genuinity of this scheme... Seems to be fraud!!...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
B
bksain1981
from Delhi, Delhi
Report
Copy

no installation after given time

Address:New Delhi, Delhi, 110053
Website:prebook.reliancedigitaltv.com/PreBooking/CustomerReg.aspx

Sir,

I bhupendra kumar sain, resident of new delhi, booked reliance digital tv new offer booking by paying rs. 500/- on 03.03.2018,, the time period was mentioned from 30 days to 45 days for the installation but even after completion of 54 days, no installation was done at my home, even after calling on customer care, no response is being given by reliance executives, i also written a mail to reliance digital tv, but no reply...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mayuresh Joshi
from Bengaluru, Karnataka
Report
Copy

installation not done as promised!

Address:Mumbai City, Maharashtra
Website:reliancedigitaltv.com

I paid rs499 and pre-booked rbtv connection on 05/03/2018 and received booking id #14506131... Also, i got a message and email from reliance big tv stating that the connection will be installed within 30-45 days... However, even after 50 days from booking date i have not received the connection so far!!!

Please confirm the the genuinity of this scheme... Seems to be fraud!!...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
B
birendra kumar kamlesh kumar
from Kolkata, West Bengal
Report
Copy

not installed after 30 days

Address:827009

Dear team,
I booked connection of reliance big tv on pre booing offer on 27/3/2018 and i got message from yor side that my installation will be done withing 45 days. Even after 30day's there is no confirmation received from your side and your customer care even don't have any idea of installation, cancel my connection and refund my money as soon as possible.
Booking id a12960858...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:177043

I have paid rs 1499 subscription for one year. But from last ten days we are getting no channels showing 400 error. We tried so may times to contact them through helpline no [protected], but always getting engaged unable to contact then. Hence we are approaching you. Please do justice.

Thanks in advance
With regards
Satyakam
[protected]@gamil.com
Card no[protected]
Moblie no [protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
BRINDA T
from Delhi, Delhi
Report
Copy

poor response

Address:Coimbatore, Tamil Nadu, 641035
Website:www.reliancedigitaltv.com/get_Recharge.html

I am a reliance big tv customer for the last 15 years. To your information, few channels were not able to view for the last 120 days. Suddenly since 2 months big tv totally stopped working and says error 400. I have recharged every month believing your repeated sms to recharge my digital tv account till april 2018 by hoping that the problem is sorted out. I have been trying calling the customer service every day. Had to call 20 to 30 times...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vj@#$
from Mumbai, Maharashtra
Report
Copy

refund required for big tv booking

Address:Mumbai City, Maharashtra, 400026
Website:www.reliancedigitaltv.com

Despite me trying to get in touch with reliance big TV, I got very poor response. The tele operator actually said u can cancel the connection and I will not get a refund.
I have booked the connection on 01/03/2018 and got sms on 10/04/2018.
" Congratulations! for Booking Your RBIG TV Connection. Installation will be done between 30 to 45 Days.Your Booking ID is 12501359 and No of Connections 3 ".
Someone kindly advise...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
विकास सिंह
from Patiala, Punjab
Report
Copy

new connection

Address:Chandigarh, Punjab, 160003
Website:Reliance

Ive paid ₹499 as booking amount since 56 days, no delivery of set top box.
No revert back from customer care.
No refunds for amount paid. Even the customer care guys don't know the exact date by which i will get the connection. What are you guys planning to do? Kindly give me the connection or refund my booking amount with interest as soon as possible so that i can move on to get tata sky connection. Hopeful for some response...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Subbu Jakkam
from Bengaluru, Karnataka
Report
Copy

reliance big tv getting poor signal quality

Address:560102

Reliance Big tv card number[protected] suddenly showing signal strength as poor from last 2 weeks without any changes in dish and set top box parameters. tried calling customer care number in different times across the day and also many days within last 2 weeks, it is not at all connecting.in settop box first installation- after selecting language it is not moving forward. Please send technician to HSR layout, bangalore....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Ghanshyam Raiger
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reliance big tv not installed

Address:Jaipur, Rajasthan

Dear sir

Installation not done so far
I have applied for pre booking of rbig tv on 11/3/18 my booking id is a12916517 as per the message (Congratulations! For booking your rbig tv connection. Installation will be done between 30 to 45 days. Your booking id is a12916517 and no of connections 1)
Connection will be done 30 to 45 days. Today is the 46th day. While contacting the toll free number only busy tone...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
P
Prasun K Saxena
from Bhusawal, Maharashtra
Report
Copy

not getting product

Address:423104

I was booked Reliance digital dth ste top box on 8rth march, and paid rs 499 in advance as per condition, with promise of installation of dth set top box in maximum 45 days, my booking id number is 12515604, but till date I do not get it .On contacting to customer care No one is responding for that.My id is 12515504.Will you please do something to satisfied many customer like me....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanjay Chopra
from Mumbai, Maharashtra
Report
Copy

precook scheme is a big fraud

I have done pre booking on 1st march. After 45 days of wait, all I got is an SMS saying your booking has been accepted and installation will be done 45 days. It's cheating because they said only 30 to 45 days earlier. I cannot get to their call center as it is impossible to get connected. The single customer care number is never reachable by landline or mobile.
Looks like company about to fly away with cash of millions....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
acomp
from Deoria, Uttar Pradesh
Report
Copy

regarding reliance big tv which is not installed yet

Address:Jhansi, Uttar Pradesh, 284003

I have booked a connection on 8th march 2018 under the pre-booking scheme of reliance Big TV. Booking ID is 14512835. The period of 45 days is already passed and I still not have no sign of connection. I sent email to your customer care but there is no response even there. I also Called on the customer care numbers and they are not working. Please let me know the way to reach their customer care and at least get a satisfactory answer and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ameya Mohanty
from Bhubaneshwar, Odisha
Report
Copy

rdtv delivery late

Address:756001

Congratulations! For booking your rbig tv connection. Installation will be done between 30 to 45 days. Your booking id is 12525974 and no of connections 1

I booked this on 3rd march 2018! When will i get rdtv??

My booking id[protected]
Can i get any help for what m posting now?? Any solution for this??

Its clearly indicating that the dth ll b available between 30- 45days but its alraedy 6days...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sowmya Hs
from Avinashi, Tamil Nadu
Report
Copy

worst customer service- pre booking reliance big tv

Address:560017

I booked for for pre booking offer for Reliance big TV on March 4th, where they mentioned we'll get call for installation between 30-45days. Too now I've not got any call from any installation person. When I try to call customer care no while day 24/7 it's saying line busy or sometimes doesn't even connect..
Was that a fraud advertisement by Ambani?
We have paid pre booking charges online.
Whom to question on this....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bharathiraja.e
from Delhi, Delhi
Report
Copy

new dth stb not received

Address:607103

I have booked RBIG TV on 1st March 2018 and My Booking ID is 12512414.I was replied with the massage that the set-up box will be installed within 30 to 45 days.However it has been more than 50 Days but installation has not been done till this date and even customer care numbers are continuously not reachable.So it is humble request to resolve the issue as soon as possible or refund the pre booking amount.. thanks
....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anupam Vij
from Anand, Gujarat
Report
Copy

problem in installation of bigtv

Address:Ghaziabad, Uttar Pradesh, 201014
Website:reliancedigitaltv.com

Hello sir,

I have registered for reliance bigtv connection. My booking id is 12510453. Reliance digital tv had claimed that they will do installation within 30 to 45 days.

Already 50 days gone, still, there is no information about installation. I tried calling customer and they don't have any idea and they only say that it will be installed soon. It looks like reliance digitaltv, such a big company doesn't...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:560076
Website:www.reliancedigitaltv.com

From past several days I am trying to follow up with Reliance Big TV customer care @[protected] regarding not all channels were displayed dispite recharging for all.

Let me give you background, I was told by Reliance Big TV customer care on 27th March 2018 that my connection[protected] is suspended and I may go with an excellent plan of Rs.1499 which will include all channels available on Reliance with 1 Year of validity.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:411017
Website:www.reliancedigitaltv.com/home.html

I have booked big tv connection through your Web site, I paid rupees 499 on 20th March 2018.

It's now over a month and I have heard nothing from Big tv and no updates on installation.

My name is Rohan Gorhe and my contact number is [protected].

I received below sms after booking

Your payment(Id[protected] of Rs 499.0 for Reliance Big TV is successful. For queries on your payment visit:...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy