Reliance BigTV Complaints & Reviews

I paid Rs499 and pre-booked RBTV connection on 08/03/2018 and received booking ID #14501006...Also, I got a message and email from Reliance big TV stating that the connection will be installed within 30-45 days ...however, even after 50 days from booking date i have not received the connection so far!!!

Please confirm the the genuinity of this scheme...seems to be fraud!!

i have lost of try to call customer care number but cant tall . even i have mail. but they cant reply mail.

customer care number

[protected]

second number [protected]

I paid rs998 and pre-booked rbtv connection on 01/03/2018 and received booking id 12525046... Also, i got a message and email from reliance big tv stating that the connection will be installed within 30-45 days... However, even after 50 days from booking date i have not received the connection so far!!!

Please confirm the the genuinity of this scheme... Seems to be fraud!!

Sir,

I bhupendra kumar sain, resident of new delhi, booked reliance digital tv new offer booking by paying rs. 500/- on 03.03.2018,, the time period was mentioned from 30 days to 45 days for the installation but even after completion of 54 days, no installation was done at my home, even after calling on customer care, no response is being given by reliance executives, i also written a mail to reliance digital tv, but no reply from there.

Finally i have decided to write a complaint that i have paid booking amount but even after completion of reliance digital tv's committed time no installation is done so kindly register a complaint against him and a suitable action may be taken..

Thanks

I paid rs499 and pre-booked rbtv connection on 05/03/2018 and received booking id #14506131... Also, i got a message and email from reliance big tv stating that the connection will be installed within 30-45 days... However, even after 50 days from booking date i have not received the connection so far!!!

Please confirm the the genuinity of this scheme... Seems to be fraud!!

Dear team,
I booked connection of reliance big tv on pre booing offer on 27/3/2018 and i got message from yor side that my installation will be done withing 45 days. Even after 30day's there is no confirmation received from your side and your customer care even don't have any idea of installation, cancel my connection and refund my money as soon as possible.
Booking id a12960858

I have paid rs 1499 subscription for one year. But from last ten days we are getting no channels showing 400 error. We tried so may times to contact them through helpline no [protected], but always getting engaged unable to contact then. Hence we are approaching you. Please do justice.

Thanks in advance
With regards
Satyakam
[protected]@gamil.com
Card no[protected]
Moblie no [protected]
[protected]

I am a reliance big tv customer for the last 15 years. To your information, few channels were not able to view for the last 120 days. Suddenly since 2 months big tv totally stopped working and says error 400. I have recharged every month believing your repeated sms to recharge my digital tv account till april 2018 by hoping that the problem is sorted out. I have been trying calling the customer service every day. Had to call 20 to 30 times to get connected to them. The worst customer care response, they are not able to answer any query's and have no idea on the issue. Everyday they say, it will be activated by evening, in 24 hours, in 2 days etc. They are giving false commitments. They are not giving me complaint no also. Very frustrating experience from reliance big tv. Pls refund the money, if your services are stopped. But don't cheat public with your cheap tactics, your response appears to be deliberately cheating people at large! Refund the amount immediately.

Despite me trying to get in touch with reliance big TV, I got very poor response. The tele operator actually said u can cancel the connection and I will not get a refund.
I have booked the connection on 01/03/2018 and got sms on 10/04/2018.
" Congratulations! for Booking Your RBIG TV Connection. Installation will be done between 30 to 45 Days.Your Booking ID is 12501359 and No of Connections 3 ".
Someone kindly advise if it's possible to get refund for this chor company.

Ive paid ₹499 as booking amount since 56 days, no delivery of set top box.
No revert back from customer care.
No refunds for amount paid. Even the customer care guys don't know the exact date by which i will get the connection. What are you guys planning to do? Kindly give me the connection or refund my booking amount with interest as soon as possible so that i can move on to get tata sky connection. Hopeful for some response from your side atleast.

Reliance Big tv card number[protected] suddenly showing signal strength as poor from last 2 weeks without any changes in dish and set top box parameters. tried calling customer care number in different times across the day and also many days within last 2 weeks, it is not at all connecting.in settop box first installation- after selecting language it is not moving forward. Please send technician to HSR layout, bangalore.

Dear sir

Installation not done so far
I have applied for pre booking of rbig tv on 11/3/18 my booking id is a12916517 as per the message (Congratulations! For booking your rbig tv connection. Installation will be done between 30 to 45 days. Your booking id is a12916517 and no of connections 1)
Connection will be done 30 to 45 days. Today is the 46th day. While contacting the toll free number only busy tone is heared. Rs 499 is paid already. Please install set top box immediately as per your commitment.

Ghanshyam raiger b 106 shyam mitra mandal nagar opposite road no 5 v k ia. Jaipur 302039

I was booked Reliance digital dth ste top box on 8rth march, and paid rs 499 in advance as per condition, with promise of installation of dth set top box in maximum 45 days, my booking id number is 12515604, but till date I do not get it .On contacting to customer care No one is responding for that.My id is 12515504.Will you please do something to satisfied many customer like me.

I have done pre booking on 1st march. After 45 days of wait, all I got is an SMS saying your booking has been accepted and installation will be done 45 days. It's cheating because they said only 30 to 45 days earlier. I cannot get to their call center as it is impossible to get connected. The single customer care number is never reachable by landline or mobile.
Looks like company about to fly away with cash of millions.

I have booked a connection on 8th march 2018 under the pre-booking scheme of reliance Big TV. Booking ID is 14512835. The period of 45 days is already passed and I still not have no sign of connection. I sent email to your customer care but there is no response even there. I also Called on the customer care numbers and they are not working. Please let me know the way to reach their customer care and at least get a satisfactory answer and a hope that i m getting the connection or not.

Congratulations! For booking your rbig tv connection. Installation will be done between 30 to 45 days. Your booking id is 12525974 and no of connections 1

I booked this on 3rd march 2018! When will i get rdtv??

My booking id[protected]
Can i get any help for what m posting now?? Any solution for this??

Its clearly indicating that the dth ll b available between 30- 45days but its alraedy 6days late from my order dat which is 3rd march 2018...
Can you help me out

I booked for for pre booking offer for Reliance big TV on March 4th, where they mentioned we'll get call for installation between 30-45days. Too now I've not got any call from any installation person. When I try to call customer care no while day 24/7 it's saying line busy or sometimes doesn't even connect..
Was that a fraud advertisement by Ambani?
We have paid pre booking charges online.
Whom to question on this.

I have booked RBIG TV on 1st March 2018 and My Booking ID is 12512414.I was replied with the massage that the set-up box will be installed within 30 to 45 days.However it has been more than 50 Days but installation has not been done till this date and even customer care numbers are continuously not reachable.So it is humble request to resolve the issue as soon as possible or refund the pre booking amount.. thanks
.

Hello sir,

I have registered for reliance bigtv connection. My booking id is 12510453. Reliance digital tv had claimed that they will do installation within 30 to 45 days.

Already 50 days gone, still, there is no information about installation. I tried calling customer and they don't have any idea and they only say that it will be installed soon. It looks like reliance digitaltv, such a big company doesn't follow that they have claimed.

Please do the needful.

From past several days I am trying to follow up with Reliance Big TV customer care @[protected] regarding not all channels were displayed dispite recharging for all.

Let me give you background, I was told by Reliance Big TV customer care on 27th March 2018 that my connection[protected] is suspended and I may go with an excellent plan of Rs.1499 which will include all channels available on Reliance with 1 Year of validity.
After confirming thoroughly I went ahead with the recharge and post recharge found that not all channels were displayed and instead message was displayed that which said they 'll resume it in 4 days..and they 'll credit 15 Rs for next 4 days until it's resolved for each channel not display.
I kept calling the Customer care and they kept on giving me some date that on that particular day service 'll resume for those channels for sure. Reason they told was as some System upgrade is going on.

And now since 14th Apr all the channels are not working and displayed as Error 400. After resetting it shows that the Signal Quality is also poor all of sudden. FYI nothing changed in LMB or antenna.
And surprising none of the Reliance customer care numbers are working.
Local shops who deal in DTH confirmed from some Signal engineer who worked for Reliance that Satellite itself has been turned off for DTH. Reliance Big TV has stopped it's services.

If that's the case could you please let know
1. Why I have been told by Reliance customer care to recharge for Rs.1499. If Reliance Big TV is not operational.
2. Why Customer Care personnel kept on misguiding customers on the DTH service condition.
3. What is the state of Reliance DTH. Will I get the service or Not?
4. If Reliance Big TV is still operational, when will my service be resumed.
5. Why is the Customer Care number not operational.
6. If Reliance Big TV is not operational any more. Please refund my 1499 amount ASAP.

Expecting your response on above mentioned 6 queries.

I have booked big tv connection through your Web site, I paid rupees 499 on 20th March 2018.

It's now over a month and I have heard nothing from Big tv and no updates on installation.

My name is Rohan Gorhe and my contact number is [protected].

I received below sms after booking

Your payment(Id[protected] of Rs 499.0 for Reliance Big TV is successful. For queries on your payment visit: http://pmny.in/FI6L8HEhtoCj.

Require update on this ASAP.

Regards,
Rohan Gorhe