Reliance Bigtv — Setup box not changed

Adyanarayan Kar

from Delhi, Delhi

Address:	201102
Website:	By telephonic

I had complaind my setup not working their technician come and told set up box not working we have changed it but one month is complete setup box not changed, i had talk to customer care executive several times they given one answered after 24 hours solved your problem till date the compalined not solved. Please suggest.

Thanks

My a/c no.[protected]
Adya narayan kar
[protected]

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Comments

Reliance Communications Customer Care

from Mumbai, Maharashtra

Dear Adya,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Nandkishor Ramteke

from Mumbai, Maharashtra

Weak signal, channel invisible, offenly signal lost.

Reliance Communications Customer Care

from Mumbai, Maharashtra

Dear Adya,

We have taken up your issue with our field team for further review and will respond to you at the earliest.

Regards,
Reliance Communications

naveenvijay24

from Hyderabad, Telangana

I had recorded complaint for Set up box complain and customer care told that executive will visit within 48hrs, but even after 72hrs passed, Executive have not visit even i had reminded on customer care call.

Big TV ID:[protected]

So plz look into this on high priority!!!

Rgds,
Naveen Kumar