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Reliance BigTV Complaints & Reviews

www.reliancedigitaltv.com

1.2

Updated: Jan 29, 2024

Complaints 3246

Resolved

772

Unresolved

2474

So far, so good. Reliance BigTV is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Reliance BigTV will keep up the work and continue to help more customers with their concerns even better 🤝

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Reliance BigTV reviews & complaints page 103

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Address: 641038

Dear sir,

All sun network not working for the last 10 days. Upon contacting, no response from call center. Every time, the operators are busy. No reply to my emails also. Very poor service.

My smart card no[protected]

Kindly take necessary action immediately.

Kindly take this consumer complaint and do needful soon.

Thanking you
[protected]

Reliance BigTV customer support has been notified about the posted complaint.

Oct 09, 2017

Updated by ms124 Dear Sir,

All Sun network not working for the last 10 days. Upon contacting, no response from call center. Every time, the operators are busy. No reply to my emails also. Very poor service.

My smart card no[protected]

Kindly take necessary action immediately.

Kindly take this consumer complaint and do needful soon.

Thanking you

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Address: 530016

One of the worst customer care and services arw available with adag.

When the recharge is delayed by even a minute our services are disconnected and from past four days we do not have channels n customer care operational. How do the management of big tv justify and compensate it's customers. Organisation should also understand that no one are above problems and everyone can be victims.

We lost many important programs because of non availability of committed channels by the service provider. Adag is wholly responsible for this n need to compensate the loss

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Address: 500072

Website: [email protected]

Sir
I take reliance digital tv dish. My card no[protected]. I paid recharge amount excess rs.100. But telugu channels ex. Maa, etv, gemini is not come. Showing error 200. No of times complete customercare, that persons told some
Problem cut the channels. But not rectify. Please rectify and old package is continue. This problem rectify as early as possibel. Since 10 days onwards 1.10.17 no showing tv channels.

Thanking you
Kameswararao
[protected]

Reliance BigTV customer support has been notified about the posted complaint.

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P

pramod8186

from Delhi, Delhi

Oct 9, 2017

Today my reliance big tv connection (Smart card no[protected] is not working. Error is shown for all subscribed channels.

I have tried to toll-free numbers but call not connected .

I have advance recharged reliance big tv connection for 1 year, but i am not receiving any kind of services from them.

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Hi my name is denesh kumar sundar and smart card no. Is[protected]... From 3rd october morning itself sun network channels are not working sun tv, sun music, adithya, sun news etccccc..., and also i received the message on display that it is due to technical problem sun network not available. But for the last one week the problem is still there. If the problem continues like this definitely i will discontinue ur service.
Regards,
Denesh

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Address: Thane, Maharashtra, 401404

From last two days our tv programs are not came. It shows error 400 as our account balance isgood-. My smart card no.[protected]. So resolve the problem at the earliest please. My contact no.[protected].
Address.
Sachindra shetty
[protected].
So please provide service person to resolve this problem at the earliest. While call to customer care no he says only balance activities.

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Hi,

This is ranjith, i have resumed my channels... When i recharge i enjoyed all channels which are in my package...

After few days, i got to know that all #sunnetwork channels not coming by days in the display as "having technical issue, it will resume soon". But it was showing more than an 1 & half week.

Please go through my digital bigtv number #[protected].

Please solve the issue asap...

Thanks, for my previous issue has sorted.

Thanks
Ranjith

Reliance BigTV customer support has been notified about the posted complaint.

Oct 10, 2017

Updated by Ranjith RR Still not resolved ...

Kindly do needful to above complaint

Oct 10, 2017

Updated by Ranjith RR Why it's not coming don't bit the display showing ... Having Technical issue .

Thanks
Ranjith

Oct 31, 2017

Updated by Ranjith RR Still not resolved

Oct 31, 2017

Updated by Ranjith RR Hi team still the problem has not sorted out ...

Kindly help .

Oct 31, 2017

Updated by Ranjith RR Not one is responsible for the customer's ...i have been trying customer care ...they all alway s engage up with some other reason ..
This is literally bad service which am feeling

Pls if some one there to help in the company pls cantact me [protected]

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Address: 560043

Website: www.reliancedigitaltv.com/home.html

Sun tv channels are not telecast in big tv last 1 week. Their customer service is not working as well. No where to report this problem. Where do we go and complain?

Last 3 weeks i am trying to call their customer service but it's not getting directed to service representative and gets disconnected abruptly. This is such a pathetic service from big tv. Can you please get this reliance big tv attention?

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Address: Thane, Maharashtra, 401107

Website: [email protected]

Dear team,
Iam subscriber of big tv. Always shows signal lost with error 400 after every 1min while few channels working good
.. I[censored] can fix this at the earliest, then cool, otherwise i will file a complaint and change my subscriber.. Also ur customer service is worst they don't even try to answer the call and not receiving any kind of call by customer care team. Card number[protected]...

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Address: Coimbatore, Tamil Nadu, 641042

My reliance card number is[protected]. For the past 5 days none of the sun network's channel are working. It says 'channel temproraly unavailabe due to technical reasons. I expected it to resolved within 24 hours. This is not fair that it doesn't work for the past 5 days. Ur customer service is horrible as there is no response. We are paying for the services and not to get this message.. I'll have to disconnect the services if this is not addressed immediately.

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S

sri5230

from Chennai, Tamil Nadu

Oct 7, 2017

Same here also. They are intentionally not picking up calls. I want my Recharge amount back

sun network is not seen - Comment #2875888 - Image #0

S

satzi

from Chennai, Tamil Nadu

Oct 13, 2017

Yeah same!

S

satzi

from Chennai, Tamil Nadu

Oct 13, 2017

Yes not working.

E

Easwa

from Chennai, Tamil Nadu

Oct 14, 2017

same for here.. Non sense.. I am not able to connect to customer care.

Reliance making people fool

L

Lakshmi Preetha Krishnasamy

from Villupuram, Tamil Nadu

Oct 14, 2017

Same here. Not able to reach customer care.. they are cheating the customers

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Address: Dakshina Kannada, Karnataka, 575016

I am the subscriber of your tv my smart card no[protected] from past 5 days udaya tv and udaya movies regional channels not coming. It is showing a message "dear customer channel temporarily unavailable due to technical reasons service shall resume shortly"... Please look into this issue as early as possible and correct it... I am watching these channels regularly. Your customer service is worst they don't even try to answer the call.

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Address: Raigad, Maharashtra, 410210

I have been trying to contact your customer care representative for the last 1 week... But no one is answering my call.. I have recharged with 270₹ on 1 oct.. But my services have not yet been resumed uptil now.. To add to this, no one is responding to my calls and mails... Error code is 104.. Card expired... My tv id is[protected]... And my contact number is - [protected]

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Address: Pune, Maharashtra, 411032

Always shows signal lost with error 400. Earlier also filled complaint but no resolution.. I[censored] can fix this at the earliest, then cool, otherwise i will file a complaint and change my subscriber.. Also ur customer service is worst they don't even try to answer the call and if they answer then they do not able to resolve the query. Card number[protected]

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Address: Chennai, Tamil Nadu

I am using big tv i7 years. Now it show sorry for the inconvence. Kindly rectify and what can i do. I am calling 10 times to the number [protected] and [protected]. They are not giving the person to talk. They are disconnecting.
Please hellp me. Lost 3 days it is the position. My phone [protected]. I am in chennai. When tv opened it is showing sorry we will rectify shortly. Sorry for the
Inconvenience. Why it is happing i am calling to customer care but they are not speaking. What can i do. My phone number [protected].

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Website: www.reliancedigitaltv.com

Since 4th october 2017 "all the sun network" channels are disconnected. Shows "temporarily not available". This problem is for not only my dth but also for others customers. I have trying to reach customer care several times. But they said "can't connect right now" and disconnected. I have tried all the phone numbers which they provided in their websites. But no reply. Its worst company ever i have seen. The worst scenario is i have recharged for one year. Its very disappointing after paying amount. Its acceptable for 1 day but more than 3 days its not acceptable.

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Address: 600115

Website: www.reliancedigitaltv.com

Dear sir,
Set top box not receiving signals and hanging continuously for every 5 mins. When i contacted customer executive they said set top box in under warranty and we will provide new set top box and accommodate support engineers. For more than three months they are saying no stock in set-top box. And now they saying there is no warranty on box. Till now no support engineers checked this issue. Could you please solve this issue and do the needful. Please find the dth account details below:

Reliance id:[protected]

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Address: 628706

My smart card no is[protected].
Since sun network channels are not working on my tv, im calling the customer care for the last few days and they are so clever in disconnecting the call when it gets transferred to their customer care executive. This is not the way you treat your valuable customers..
If this issue doesn't get solved by this sunday, then i'm moving to another service provider.. Irresponsible management, not even able to talk to the customer. Very bad..

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S

Satish Guru

from Bengaluru, Karnataka

Oct 10, 2017

I m reliance big TV user

And my smart card no[protected]...

From October 3 my sun channels are not working...it shows temporarily unavailable...
If I call to customer care ...they not attending the cal ...or not proper responseding...

My contact no [protected]

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Address: Bangalore Urban, Karnataka

I am the subscriber of your tv my smart card no[protected] from past 5 days gemini and udaya regional channels no coming it is showing a message "dear customer channel temporarily unavailable due to technical reasons service shall resume shortly"... Please look into this issue as early as possible and correct it... I am watching these channels regularly.. Please do necessary favour and oblige

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Smart card no.[protected]

I have done a recahrge of 500 25 days back, but till date the services are not resumed. While i am trying to connect with customer care they are not able to patch me up with an executive and the reason ivr is giving is that due to some emergency we are not able to connect u with our customer care representative, this has been going on from last 25 days. There is no response over mail.

There is no way to connect with bigtv officials to get my problem solved. I even tried twitter to seek help from them, but no response there either.

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Address: 560027

I have purchased reliance big tv before a 4 to 5 years back. Everything normal till now, but 2 weeks back onwards started problem. Now i'm calling and mailed to customer care not responding only. From application also i've tried, no use at all.

Some channels not coming properly. Sab tv showing 200 error. Kindly do the necessary steps.

Reliance big tv no:[protected]

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Address: 638301

Dear Sir

I have recharge one year plan in reliance Big tv plan,

All Sun network technical problem is shown in screen

My smart card no[protected],
Name P.Annapoorani

All Sun network channel problem not solved 3.10.2017 to till date. Kindly take necessary action immediately.

Kindly take consumer complaint, and i need All sun tv network chennal or return equal amount to my Account

Thanking you

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