Comments
Hello
Update at 19:23 on 29.06
I got an SMS from Reliance broadband that they are trying to contact me & to answer a call from a number[protected]
The call just rang and even before i could pick it up, it got disconnected.
I tried calling back & got a response that "please check the number you have dialed".
They are now falsely accusing me that i am not picking up the calls.
Thanks
Anirban
Update at 19:23 on 29.06
I got an SMS from Reliance broadband that they are trying to contact me & to answer a call from a number[protected]
The call just rang and even before i could pick it up, it got disconnected.
I tried calling back & got a response that "please check the number you have dialed".
They are now falsely accusing me that i am not picking up the calls.
Thanks
Anirban
Hello
I had a discussion on phone with reliance CC. He informed me that the termination is under progress & termination is not yet done.
I called the local reliance office to collect the wires & Modem, they informed me that they have not yet received the termination request from reliance head office.
Please process the order & get the modem & wires collected from my residence.
I should not get any bills or remainder due to non collection of equipments from your side
Regards
Anirban
I had a discussion on phone with reliance CC. He informed me that the termination is under progress & termination is not yet done.
I called the local reliance office to collect the wires & Modem, they informed me that they have not yet received the termination request from reliance head office.
Please process the order & get the modem & wires collected from my residence.
I should not get any bills or remainder due to non collection of equipments from your side
Regards
Anirban
In spite of my repetetive follow ups, i am still getting the bill remainders from Reliance
Reliance broadband is a fraud company and unnecessarily harassing customers
They give false commitments and do not take actions
I am getting bill remainders in spite of my connection already terminated 4 months back
I have also raised 3 complaint tickets to stop bill generation but still they are sending me bills and not solving the issue
Someone please tell me how to file a case against reliance broadband services
[protected] :- compaint number for undue bill generation June 2015
[protected] :- compaint number for undue bill generation 29.07.2015
[protected] :-compaint number for undue bill generation 05.08.2015
Reliance broadband is a fraud company and unnecessarily harassing customers
They give false commitments and do not take actions
I am getting bill remainders in spite of my connection already terminated 4 months back
I have also raised 3 complaint tickets to stop bill generation but still they are sending me bills and not solving the issue
Someone please tell me how to file a case against reliance broadband services
[protected] :- compaint number for undue bill generation June 2015
[protected] :- compaint number for undue bill generation 29.07.2015
[protected] :-compaint number for undue bill generation 05.08.2015
59%
Complaints
22891
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Minutes of discussion
I had a telephonic discussion with Mr. Neeraj of Reliance Appellate Authority today at 06:25 PM.
He checked in his system & confirmed that my connection is not yet terminated, in spite of a mail communication from Reliance that my connection is terminated.
He has raised a request with complaint number of[protected] & assured me that my connection will be terminated and I NEED NOT to pay the bill as this is a mistake from the part of Reliance.
This is a sheer negligence from the part of Reliance as they have not terminated the connection in spite of a termination mail & NOC from Reliance. (photo proof attached) one month back & now charging me wrongly to pay the bill.
If this issue is not settled or if i am charged any bill, I will go the legal way & file a case in consumer court
Thanks
Anirban
Subscriber id :[protected]