Reliance Communications Complaints & Reviews

Dear Sir, I am Debendra Nayak and despite of 10-20 complains to Reliance Broadband my problem is not resolved. The whole May 2015 month my net was not working properly, It was disconnecting every 15 mins and reconnecting every 15 mins. This problem was first half month 15days. And these 15days I have complained 10-20 times and my Complain was not resolved but the reliance company automatically send via sms that your problem is resolved . What kind of service is this. Then My connection went down/dead after 15th may, 2015. And after that I complained and send the request to terminated the Internet Service. And after a Hole may-june month my Internet was dead and I thought My connection is Terminated. Suddenly via Mail My Internet is terminated on 19th June, 2015, that means my internet termination request was not resolved and Bill was charged. I called Reliance customer they were not at all cooperative and said We can't Help and said 2 month of rebate/refund will not be done. My request is to look into this matter soon because the problem is from your side. The connection was dead due to non -payment of Reliance EDP to customer . they din't allow Electricity connection due to which customers like us suffer. Unnecessary 2 months of Bill is generated. And after Termination of Service on 19th June, 2015 they generated JUNE Bill till 22.06.2015. IS this a Joke . I am not paying a single money to this company because of them I wasted my hours and days. Also my security money request is not taken by these reliance broadband. Please look into this matter seriously and as soon as possible because I am really fed up from this company. Bill Date :[protected] Bill No. :[protected] Billing Account No. : [protected] Rs1350 Phone No. [protected] Alternate Phone No. [protected]

I've recharged my phone with Rs. 895 on 9th May 2015 which offers 10 Hrs of free talk time to other mobile networks. On 23rd June I checked remaining balance and found out 6 Hrs are remaining. On 25th June when I check the remaining talk time I see 4 Hrs 21 Mins remaining but I hardly talked 20 minutes to other mobiles during that period. Then I start to check remaining balance after every other mobile call I made. What I found out is simply unbelievable. They are deducting 3 Mins for every 20-40 sec duration calls, 6 Mins for 4 Min duration calls, 12 Mins for 9 Mins duration calls and so on. For the last three days I'm trying to contact Reliance customer care but they blocked before I launch any complaint. My mobile number is- [protected]. I demand at least 1 Hrs 30 Mins free talk time to other mobiles as compensation for wrongly deducting my free talk time. This number is surely much higher because I'm using this service for several months. There is no automatic notification after ending a call showing how many minutes of free talk time remains. I have to check manually after every call I made to see how many minutes were robbed by Reliance. There should be a proper notification of remaining fee minutes. Lastly, why on earth I was blocked from talking to customer care guys? Is this how Reliance treat their long time customers? Firstly robbing and then preventing them form making any complaint.

Dear sir,
I am praveen saxena s/o vinod kumar saxena residance at h.N.1 shama vihar colony farukhabad chillawan thana-sarojini nagar lucknow.
Sir i requested reliance care my sim postpaid to convert in prepaid...And all bill is paid on this time...After few days my sim is automatic blocked...And my request is not responce reliance care alambagh...
Plz sir my request my problem is solved quickly...Plz my number is very old time and my private number...So plz my number is again activated my id proof...
Reliance care problems so my sim block...I want my sim in prepaid or postpaid...
Mob-[protected]
Id-praveen saxena s/o vinod kumar saxena

Dear sir, I am suffering from extra charges added in bills since previous month.i paid the bill of previous month so that this charges will not repeat again but in present bill the extra charges of Rworld usws are added again. I will not accept this bill. So pls.waive these charges so that i can make the payment against this bill without late charges.

A worst customer service, very slow speed, irresponsible behavior of the staff members etc... I have so much complains about this India's leading telecommunication system. I bought connection in the condition to get enough speed, but I never got it, on the same day of installation I spoke to the sales guy, he told me that just give us two days as the server is down for some time. Even after two days I didn't get the speed up to the mark, and again I tried to call that sales guy he is just not receiving my phone. I must attach the name of those cheaters sales guys as below : 1). Nilesh Thakor (door sales guy) 2). Mr. Nayan (boss of Nilesh, don't know the designation) Both of cheaters are not receiving my calls now. Also I got number of the branch in ahmedabad, and call there, but all of they are so busy, nobody is picking up my phone. Sometime the line was busy, it means someone was there, but don't know why they were not picking up my cell only? So only the option is to call customer care. They told me that I would not get refund of installation cost as well as of 10 days due to our policy. So I am now helpless in this. The purpose to post this comment is to make you guys aware that don't even use reliance service for the broadband at least and if Reliance has quick resolution team who will read this post and can help me out in this case. I am still continue to try to talk with nodal officer of reliance, but what the hell is this? He is also not picking up my cell.

As I didn't activated any vas pack.charges is deducting from my balance.and this not the first time I suffer from this problem from many time .the costumer care also help me .They don't make me talk to the executive.I want my deduction amount Rs11 back in my balance as soon as possible. They also provide no for deactivation of pack but not worthy.

Hello, I sent this issue few days ago regarding the wrongful billing of a terminated account, but didn’t received any reply from reliance. Here I am forwarding the issue again. I requested reliance to terminate my phone and broadband connection for subscriber id[protected] from January onwards. After numerous requests Reliance finally took a step and terminated my account. At the time of account termination I got call from Reliance customer care to pay for the last pending due and unbilled usage. Which I paid online at that time. I have payment receipts for the same. After the payment my request was accepted. I got confirmation call from Reliance that my account has been terminated. And I got Acceptance mail from Reliance as well, stating that my rental is stopped from 5th March onwards and My account has been terminated from 15th March onwards. I’ve attached the Reliance acceptance letters as proof here. Now suddenly from last month I am getting calls from Reliance that my bill for the month of May and June are pending for the same subscriber id and my connection is active! I am wondering why there is such blunder happening from Reliance when my connection rental was stopped from 5th March, my account was clearly terminated and since then I’ve never used the same id. I might also state that the connection wire was also got disconnected from my residence by some reliance employee. This seems like some lousy mistake from the billing department where someone has clearly forgot to complete the cancellation process from Reliance side and the bills are keep generating. I am mentioning here that after stating this issue number of times, I am still getting calls from Reliance to pay these alleged bills, which I am not liable to pay. As they are generated wrongfully, when my connection was supposed to be terminated and rental should’ve been stopped. Or else someone is illegally using this id for their gain. In any manner, I am not liable to pay this due amount. So kindly take right action against the responsible person and stop harassing me. Please refer the attached Reliance Acceptance Letter for the account cancelation confirmation. Here I am submitting my account details again for your convenience: Customer Name: Sanyukta Bhatnagar Billing Account no: [protected] Subscriber ID:[protected] Date of Birth: 22 May 1984 I am raising the issue in Consumer forums as well and expect Reliance to take the matter sincerely and solve the mistake at your earliest. Regards, Sanyukta

its daiuly problem how many time to make complain every month there is same problem in building phone is geting dead the whire problerm is there and many time complain to chjange the whire sysytem but no solution if not possible please diconnnt the phone so i can buy new phone mu phone no [protected] alternmate no is [protected] [protected]

i am taking new sim it is portability (idea to Reliance number : [protected] ) but it is working only outgoing call and Only Reliance phone numbers are working incoming calls other network numbers are not working incoming calls, i request you my number is Group Number in our institution i missing my group conference calls please rectify my problem thank you sir

My name is Nandita and my Reliance No is [protected]. Yesterday I recharged mobile worth Rs 197 of 1.25 GB 3G Data. Today morning when I checked the data was showing 0 MB. Even I did not used internet. This is 4th time when Reliance Communication deducted my whole data. When talked to customer care they are replying with satisfactory answer.

According to Reliance Media Release where it is claimed that "RCOM also has appropriate ICR arrangements to ensure uninterrupted quality service to its customers across all circles" I tried to connect using APN-smartnet at Aircel 3G n/w Chennai using Reliance 3G Bihar Jharkhand simcard but internet is not working, webpage does not open. PFB the screenshot. I informed higher management and FB team. RCOM donot care about it.They say that there is no issue. They are ignoring the problem. This network internet connectivity issue happens only on 3G partner network like Aircel 3G network at Chennai, Vijaywada and Tata Docomo 3G network at Bangalore, Mysore, Hubli but works fine on Reliance 3G network at Bihar, Kolkata, West Bengal.

I had recharged my dongle SIM with Rs.492.00 Plan for 3GB of 3G DATA. on 22/06/2015 at 20:32:28. Receipt no. is AMIR72486823. But only 1.5 GB data was received. I Immediately called to 198 from my mob no. [protected] that I had only received 1.5GB instead of 3GB data, the lady on the other side told me that I would receive the remaining data in within 24 hours. Today i.e 26.06.2015 I again called198 and told about the aforesaid, I was told that you should have lodged the complain within 3 days and that they have no record that I had called them earlier. I had similar experience in the past where I lost Rs 1500. Amit Roy, Dhanbad 26.06.2015 ;

my mobile number is [protected] i am no getting any incoming call on my this number [protected] since date 25/6/15 . change sim other mob. but problem is same. I can do out going call but incoming call is barred, aslo can't make a call to customer care this number. i have called many times on the customer care but call is not connecting by my phone to the customer care .i have just chose customer care option call is end. please solve this problem kamlesh kapar

I have done a mnp in reliance CDMA and mnp succesfully done 20\6\2015 but customer can not do any outgoing and incoming call because this number is not pairing in reliance cus. NO.[protected].I have complaint many time reliace employes like anurag goyal [clusterhead] [protected], ajeet jain [prepaid lead] [protected] and anurag bharadwaj [teraiorary manager] [protected], Neerj ji [T.M] [protected] & marukth shah [sales head] but they not solve my problem & sales head swiched off his cell i have calling last 3 or 4 days but his cell always swiched off. so plz solved my problem.

Reliance Pro3 Speed - 0.3 Mbps Reliance Pro3 (Nagpur) MDN: [protected] Plan: Postpaid 999 I got cheated by reliance with their false promise of high speed minimum 3 Mbps(Official is 4 Mbps) (future - 14.7Mbps) internet with Pro3 Data card. We paid Rs.1600 for the dongle, 10 days back. Speed is less than 0.3Mbps. Signal shows 4bars with pro3. I have raised multiple complaints, but there is no improvement. The salesman demonstrated better speed with sample dongle, but the one which was provided doesn't work at all. Pro3 is wasting my time and money. I strongly recommend not to opt for this Pathetic service by reliance. Please advise me on how to cancel this account properly to avoid monthly bill generation and get back atleast a large part of the dongle cost.

Reliance is a big big froud company. They often make me in trouble. Now this time problem is i am unable to get incoming call/sms. I don''t know why this happening. May be call barring activated on my no. automatically. i can’t get incoming calls and messages. Please please solve this it''s very important i am missing important calls. I talked to reliance customer care 198 many times but they all are fools. They are unable to help. They disconnected the call without even listening my issue properly. Please help me. Name : varun
Location: Delhi
Alternate No. [removed]
Email address: [protected]@gmail.com

Yesterday i had recharged my Reliance GSM Ci\ontact no [protected] with Rs. 197 and got 1.25 GB Data for 28 dazz. Today in morning i checked the data showing is 0.00 MB. Whole data is deducted without using. I dnt understand how data is deducted without using. I used data only for using watsapp. how 1200 MB data is deducted by only using watsapp. Really a big thief reliance is. Daily Reliance is cheating peoples. Customer care no is never reachable. Plz return my data as soon as possible

I bought reliance pro 3 dongle a week back ( june, 20 ) because I was promised a speed of 14.7 Mbps ( max ) and a min speed of 4mbps.. but according to the current scenario, I'm getting a speed of 0- 15 Kbps. The dongle was sold by Mr. Ambuj ( contact no. [protected]) I complained the customer care a number of times but no action has been taken. I request the company to provide me a respectable speed or I'm willing to return their dongle, and the refund of Rs. 1299 should be provided . My pro 3 dongle number is : [protected] and contact number is : [protected], available on whatsApp on : [protected].. Kindly look into the matter.

my broadband connection is not working since 10days. I complained on dt 22/06/2015 but still no action has been taken. my complain no is[protected]. my billing A/C No is [protected] Customer care no always remained busy. I request to do needful action early.

I have been using Reliance CDMA since last almost 10 years, but last year i bought a plan of Rs.18000?- as the advance rental for next 2 years for unlimited 3G data with unlimited calls. Facing following problem: Call drop major problem No 3G Network fluctuation big time No proper response from customer care