Comments
Dear Chinmaya,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
In JULLY 2015 I cancelled the services through customer care. Today I received an email from (RELIANCE <reli.zen.[protected]@gmail.com>;) to appear Lok Adalat for paying an outstanding bill of Rs 2619 /- CAF No #[protected], MDN No # [protected] . It is really harassing email like this being a loyal costumer form 4 years.so please verify and fix that problem.
To,
Whomsoever it may concern,
Subject : CAF No[protected] High Speed Connection Number : [protected] )
Dear Sir / Madam,
In September end or may be October first week 2015 – I had requested for a High Speed connection of Reliance .
Mr Santosh ( Contact Number : [protected] ) visited me to my Holiday home in Goa ( Address : B – 206 Kyle Garden Saldhana Group, Cobra Vadoo Calengute Goa ) & offered this particular connection/number .
On his visit the connection was not running & couldn’t catch any signal, so we decided not to buy this or get the connection installed . ( meanwhile my ID proof & telephone number was already given to him )
Mr Santosh confirmed that if we don’t want the connection he can get it disconnected & returned our money. ( The story ends here for us .)
Recently for the past 1 month I started receiving messages from RCOM ( Zen Enterprises ) that there a non-payment of a sum of approx 1900 to 2000 rs for this particular connection.
I was taken by surprise that why this has been sent to me ???? After inquiring at the number provided of Mr IRFAN, I got to know that the connection was running & being used.
I understand that Mr Santosh had sold this connection to someone else or may be himself, but not changed the ID proof or number on the registration
I don’t stay in GOA & live in Delhi permanently, whereas this connection was being used for approx past 10 months in GOA.
Someone else has been using this connection, paying or not paying for the same . My name has been wrongly written in the registration .
As per Reliance if I am using this connection – Kindly prove me that I have paid for this connection or have used this connection . There has been an error from Mr Santosh’s side & non payment from his side . Unnecessarily I am being dragged into this for no reason .
I request you to kindly get this matter sorted out .
I trust that you will understand everything which I have written above . If still not clear you are most welcome to call me on [protected].
Thanks
Amit Magu
Whomsoever it may concern,
Subject : CAF No[protected] High Speed Connection Number : [protected] )
Dear Sir / Madam,
In September end or may be October first week 2015 – I had requested for a High Speed connection of Reliance .
Mr Santosh ( Contact Number : [protected] ) visited me to my Holiday home in Goa ( Address : B – 206 Kyle Garden Saldhana Group, Cobra Vadoo Calengute Goa ) & offered this particular connection/number .
On his visit the connection was not running & couldn’t catch any signal, so we decided not to buy this or get the connection installed . ( meanwhile my ID proof & telephone number was already given to him )
Mr Santosh confirmed that if we don’t want the connection he can get it disconnected & returned our money. ( The story ends here for us .)
Recently for the past 1 month I started receiving messages from RCOM ( Zen Enterprises ) that there a non-payment of a sum of approx 1900 to 2000 rs for this particular connection.
I was taken by surprise that why this has been sent to me ???? After inquiring at the number provided of Mr IRFAN, I got to know that the connection was running & being used.
I understand that Mr Santosh had sold this connection to someone else or may be himself, but not changed the ID proof or number on the registration
I don’t stay in GOA & live in Delhi permanently, whereas this connection was being used for approx past 10 months in GOA.
Someone else has been using this connection, paying or not paying for the same . My name has been wrongly written in the registration .
As per Reliance if I am using this connection – Kindly prove me that I have paid for this connection or have used this connection . There has been an error from Mr Santosh’s side & non payment from his side . Unnecessarily I am being dragged into this for no reason .
I request you to kindly get this matter sorted out .
I trust that you will understand everything which I have written above . If still not clear you are most welcome to call me on [protected].
Thanks
Amit Magu
In sep. 2015 I cancelled the services through customer care. Today I received an email from (RELIANCE ;) to appear Lok Adalat for paying an outstanding bill of Rs 1472/- CAF[protected],
MDN [protected]
this is really harassing email l complain many time to customer care for speed related n 5 gb leps .so please verify and fix that problem.
MDN [protected]
this is really harassing email l complain many time to customer care for speed related n 5 gb leps .so please verify and fix that problem.
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications