Reliance Communications Complaints & Reviews

We are book two landline before one month our newphone no is[protected] 3012124) And we have all ready 5 company centrex line kalyan tours and travels[protected][protected][protected][protected] 3022114) now we want to add two telephone line so we give to cheque no.310686 of rs. 600/- to mr jignesh (Ph :-[protected]) But now no reply so please check this all metar and complet our conection

Broadband line was down since 27th August & I logged a complaint on 2nd September (#CNM [protected]). Post this there was no any response from Reliance customer services team till end September 2014.Hence I logged second complaint on 6th Oct 2014 #[protected] asking for waiver & asked to disconnect the services if they are unable to resolve the issue. On 10th October I got a mail from Reliance about termination of broadband line. When tried to reach to customer care, I was unable to connect to the customer care representative for hrs post repeat calls. Now my line is dis connected & I had no any confirmation on waiver request. Neither I got any call from customer retention team nor from customer care team to understand my issue.

My consumer id is[protected] having a broadband connection in Pune. The Internet connection provided gets disconnected on every weekend. In a month i get to use only 15 to 20 days of Internet. Already, launched several complaint's on this which is still not resolved. In past 3 months of connection with reliance i have launched 23 complaints till now. As of now, my recent complaint id is[protected] which has crossed their sla of 24 hours, i had launched this complaint on Sunday 12th morning, and today its 14th, and i haven't got even a call or any initiative from reliance. Every time we call them, there is waiting time of 20-40 min in their call centre. Eventually, in the complete tenure of 3 months with reliance i have spent 12 hours just to launch my complaint. If required please let me know, i'll provide the maximum no of complaint ids.

This is regarding the data card number [protected] I had a problem with reliance a month bck( regarding bill adjustments., ) and i lodged a complaint twice at reliance office! the person said they'l call me and solve d problem but none called! but i used to get calls twice daily that my balance is 1400 and i hve to pay asap! when i asked them abt the complaint they said its frm a different department and the other person wil look into the matter! But i never got a call regarding tht!! And they disconnected my account! I was frustrated with all these and So i cleared their bill and told the customer care fellow to disconnect my net!! and also i sent theM a mail fr the same! Now after a month the reliance ppl are calling me again and telling me abt the new bill tht has been generated last month! wen i told them i gt it disconnected last month itself!! they r telling me the request was nt placed!! and i hve to talk to tht person who took my request! how wil i knw who called me frm customer care that day!! reliance has the worst customer care evr! I've used reliance fr a year and i never got a single bill! All they r interested in is to torture their clients and get money! y shld i pay fr somethin i've not used! why shld i pay just cause some Lazy stupid customer care executive forgot to place my request! how can u ppl b so careless., What shld i do now?

Respected Madam/Sir, I have received threatening calls from an advocate from New Delhi from the phone number +91-[protected]. She called me and told that a case has been filed in New Delhi court against me regarding a due bill from Reliance Communications. I have used Reliance Data for some months and then ask an executive to disconnect my connection in February this year. I was still mauled by regular bills. I stopped paying them. An executive called me again and asked me to pay a lumpsum amount of 2200 to settle all bills and the connection will be disconnected, which I did. But, I still kept on receiving the bills and didn't bother any legal letters sent by them. Other executives kept calling me. And today, I received a call from this lady introducing herself as an advocate and asking me to pay around 2100 rupees and settle the bill or else I'll be sent a legal notice and have to go to New Delhi with my lawyer and pay legal fees and all other things. Please see to it if this is real or just another step taken by Reliance to make me pay more to them!

We are the customers for Reliance Datacard since more than a year. We are a prestigious autonomous organization under Govt. of Maharashtra. Our datacard number is : [protected] & [protected] (One single bill is generated for both the datacards). Few months back, 'Reliance communication' franchisee was near our Office, hence we had no problem in getting the bill and payment was being done. However, after the shop was shutdown, we started having problems. Neither the bills were despatched to our Office, nor were they sent to our email ID. We were told that to cut the paper costs, No bills will be sent or print-out will be given. However, YOUR KHAMLA BRANCH Employees (?) ARE TOTALLY NON-COOPERATIVE. Despite follow-up, they do not even email the Bills. Sir, how are we then able to make the payment ? Even after giving the email ID THEY DO NOT KNOW HOW TO MAIL IT. THEY DO NOT PICK UP THE PHONE ALSO, IF WE WANT TO INFORM THEM ABOUT THIS. And if THE PAYMENT IS NOT DONE ON TIME, THE INTERNET SERVICES ARE DISCONNECTED. THIS IS HAPPENING FOR THE THIRD TIME. THIS IS TOTALLY NOT EXPECTED FROM A Prestigious AMBANI GROUP OF COMPANY. Infact, we feel the BSNL (Bharat Sanchar Nigam Ltd) or any other Service Provider's services like AIRTEL, IDEA are much better. WE HAVE BEEN LEFT WITH NO OPTION BUT TO DISCARD THE SERVICES OF RELIANCE DATACARD. WE DO NOT HAVE THE TIME TO ENTERTAIN SUCH WORST SERVICES that also from a Private Organisation. BY WE DO NOT KNOW, AS TO WHAT ACTION WILL BE TAKEN BY THE COMPANY AGAINST SUCH SERVICES, BUT IT WAS FELT ATLEAST WE SHOULD BRING THIS ATTITUDE TO THE ATTENTION OF THE COMPANY. IF SUCH SERVICES CONTINUE, THEN WITHIN NO TIME 'RELIANCE COMMUNICATIONS' WILL BE DISCARDED BY THE CUSTOMERS. THANKING YOU AND ANTICIPATING A POSITIVE ACTION AND ACKNOWLEDMENT TO US. WE DO NOT KNOW WHAT ACTION WILL BE TAKEN BY THE OR NOT WITH THIS COMPLAINT FROM US, BUT

I have activated reliance whatsapp plan of Rs 16 on 14th October 2014. As soon as I activated this plan Rs 16 has been deducted. Whatsapp is already installed in my mobile, I verified mobile number on whasapp but the message being displayed "Internet connection not available". Every time when I try to verify my mobile no. the balance is being deducted from main balance. Now I don't want to continue this service. Kindly look into this matter and refund my balance. mobile no.- [protected]

My Reliance Broadband subscriber ID is[protected]. I am Abinash from bangalore. From past 8days My Internet connection is totally slow. My plan is of 2 mbps whereas I am getting a speed of only 0.8 mbps. I am calling your customer care on a daily basis to register the complaints and you are closing those complaints without any resolution. I have spoke to your Secretariat office for so many times as well I have mailed to you for so many times, but till now I am facing the same issue. Please tell me where should I go and What should I do for that. If you are not interested to resolve that particular issue please send a mail regarding that I 'll go to consumer court.

Sir i am Ajeet. my no. is [protected]. some previous days reliance gsm deduct my balance frequently. like as video store charges, shotformatsGSM, indiatimesVPak, ShemarooVP, and other type of VAS charge apply, but i am not subscribe any services. I have many time contact to customer care some time refunded my balance, but maximum time not refunded. I am last time call to customer care and customer care said that " Sir your complaint logged here and solve within 2 days." But till date not solve my problem, not refunded my balance, and continue deduct my balance. why?

sir, iam kapil solanki from gujarati, i using a data card of reliance netconnect and the number is [protected]. I have a net work problem with my data card and i have registered three complaints with reliance netconnect but they are not entertaining any complaint. I have this problem since 16th September 2014.

My number is [protected]. I recharged for 156 rs on 13/10/14 at around 10.30 pm, which should give me 1 gb 3g data for a month as per stated on reliance official site. I got only 597.69 mb. Also out of 237.82 rs deducted on 12/10/2014, i got only 167 rs as refund. Is there some serious problem? What is going on? Rather than harrasing me again and again tell me how do i port to another network. I am not dying to be your customer. How can u dupe me again and and like this? Please sms me e-mail id of nodal officer as well as appalate officer. I really want someone to seriously look into this matter. This ain't a joke. Please do the needful and oblige asap.

Dear Sir/Ma'am My name is Navneet Kumar Rai and my reliance number is [protected]. I saw information about unlimited pack of 596 rs on Rcom website. As per detail given on website 596 recharge provide "Unlimited Local Onnet calling + 15 hours of Local Offnet & STD calling free, post 15 hours, all [protected]@40p/min for 90days" I recharged my phone with 596 on 12th October 2014 but I did not get these benefits as promised on Rcom website. When I called customer care I was told that this recharge is a FRC recharge only and its for new customer only.' I would request you to please look into this matter and also check website. I don't see FRC info on website. Please go to below link and let me know what wrong I did? http://www.rcom.co.in/Rcom/personal/prepaid/PlansandPacks.html?i=IC

Dear Sir, I Avinash Gadade, wish tp complain Reliance communication Limited that i was costumer of the a same company & my details are as below mentioned: Name :- MR AVINASH GADADE Address: – FLAT NO 12 VIDYASHREE APT BH ATHARVA PURAM DHANKAWADI PUNE Subject:- Demand Notice for Recovery of Outstanding Dues Account ID – [protected]. I had reliance land line service. Due to some reason i have given request to company & disconnect my connection .that time i have paid all bill . But again they have raised a bill Rs. 345.They have charged me agin while my phone was terminated. However I have received a legal notice to Pay bill Rs. 345. Request you to please look in to this matter. waiting for your reply.. Thanks & Regards, Pune. Avinsh Gadade [protected]

Dear Sir/madam, plz, apse request hai ki mera caller tune ke charges jo kate hai use wapas kare, , kyonki mere no.me caller tune play nahi ho raha tha aur apke customer care 198 me meri kai bar bat hui hai unhone bola tha ki apka koi charges nahi katega kyoki apke no.me tune activate hi nahi hua hai.mai ye bat lagbhag 20 bar bol chuka hu phir bhi koi karwahi apke taraf se nahi ho rahi hai...pla apse qequest mera amount return kare, , , , anyatha mujhe age karywahi karna padega...

My number [protected] kanpur gsm i just wished to port my number from reliance to airtel.. each time I got a bill of 400 or less... On 3rd of October I asked them to start a 3g net pack on my number...they told me that it will be started within 48 hours...but it was not...and now they are telling me that no such 3g pack scheme is provided by reliance company... but since i have informed the company regarding portability they have sent me an excess billing amount of `1400/- Regards Dr.S.N.Srivastava

Hello Sir/Madam I was using reliance Net connect+ Data Card (No.[protected]) post paid service for almost 5 years. Due to the network problem and speed, the data card was no longer required by me. I, therefore, had submitted my request for termination of my Reliance Net connect+ Services on 4th Sept. now I have changed my location and want the data card to released again.So i request you to kindly released my HSD as early as possible. Thanking You, Rahul Mankar

I have put my request to terminate the connection as there was no service since one month, but still not received any confirmation from reliance. Also I have registered the complaints with them, but still no response. Their service experience is very-very bad and they shamelessly say that it is like that only. Detail of the connection is following: CAN No :[protected] Billing Account No. : [protected] Thanks Raj Kumar

Please see, my contact number is [protected]. i had 30 mb data balance as on 12th October, 2014. I recharged for rs 10 that should give me additional 30 mb data with one day validity till mid night of 12th october, 2014. I had total of 60 mb data as per ussd code *111*1*3# when i checked after recharging with 10 rs on 12th october, 2014. I used 51 mb data and i realised my balance has reduced from 237.82 rs to 0.02 rs. Probably 30 mb data wasn't cosidered which was activated today resulting in charging me of 21 mb after 30 mb previous balance. Please look in to the matter. According to me i have been wrongly charged and request you to refund my money. If not please mail me the statistics of data used by me and also charges per KB beyond data package. I would like to see if it matches 237 rs or not. Also i tried calling customer care on 198 but the call gets disconnected before the connection is established. 237 rs isnt a small amount and i was not warned by sms before the deduction started. I have been using airtel in my other cell but i never faced this issue. With reliance thos has always happened. Recently i complained on 30th september, 2014 and after struggling for 8 days i got refund only on 7th October, 2014. This really causes lots of harassment. Just saying that balance has deducted correctly for using gprs is not sufficient. Please prove the same with the help of my usage statistics or refund me the money. I really feel its just a revenge from your firms end as 5 days back i made the mistakenly deducted money to be added back in my account.

Dear sir... MENE 68 KA RECHARGE KARWAYA HAN.. APNE PHONE ME OR MERE PHONE SE 1 MINT BAAT KARNE KE 3 GUNE CHARGES CUT HO RHE HAN.I MEEN AGAR ME KISI SE 10 SECOND BHI BAAT KAROOO GA ..TO MERE PHONE SE 180..SECOND KE CHARGING LAGTI HAN MENE AAPKE CUSTOMER CARE complain BHI NOTE KARWAYII THI..MERE MOB..NO..[protected] HAN OR .MERI SERVICE REQUEST NO...[protected].. OR MERI PROBLAM KO SOLVE NHI KIYA HAN...AAPKE CUSTOMER CARE WALO NE OR MERI complain KO BAND KAR DIYA HAN...OR MERI KOI SOLUTION BHI NHI KIYA HAN...OR ...PATA NHI KYA KIYA HUYA HAN...ME AAPKE PASS 198 PAR BHI CALL NHI KAR PA RHA HU...UNHONE APNI TRAF SE MERE NUM..BHI BLOCK KAR DIYA HAN...TAKI ME 198 PAR DOBARA CALL NA KAR SAKOO... SO PLEASE SIR MERE AAPSE REQUEST AHN..MER MERI PROBLAM KA JALDI SE JALID SOLVE KAROOOO THANKSSS 10 din ho gye han...aap logo ko call kiye huye...or complaint kiya huye ab tak aap logo ne kuch nnhi kiya...abe 4 din me to meri validity khatam ho jayee gi ..kar kya rhe ho..tum log...

My contact number is [protected]. I had 237.82 rs balance. I activated 10 rs 3g data plan on 12th october, 2014, which should provide me 30 mb data plus my previous 30mb data totallling upto 60 mb. I hardly used 51mb data and then my balamce was deducted to 0.02 rs. I even received confirmation message from reliance communication that my package has been activated and ussd code *111*1*3# did show me 60mb data valid till midnight of 12th pctober, 2014. as per statistics i hardly used 51mb. 30th september i had faced similar problem and got solved on 7th october. Now again 12th october i facing same problem due to technical error of reliance communications. I am not able to talk with customer care even on 198 which is free as the call gets disconnected from thier end in mid before it is transferred to customer care executive. please refund me my money and i again request to find a permanent solution for this issue.