[Resolved]  Reliance Broadband — Refund after Cancellation

Address:

Bangalore, Karnataka

My earlier complaint wasn't resolved. I haven't received the payment due to me as was promised over the telephone. https://www.consumercomplaints.inreliance-broadband-refund-after-service-termination-c904055 "I had been a Reliance Internet Subscriber for more than 4 years (Wimax and Broadband), and had my connection terminated in December 2013. After the termination, Reliance Communications owes me an amount of 651.87 INR. But their customer service has been so poor that I haven't received my payment even after 6 months (as on June '14). I've called up customer care 4 times (Interaction Ids: [protected], [protected], [protected], [protected]). They assured me a call back every time, but I never got one. I also emailed them (broadbandATrelianceadaDOTcom) twice, dated 07-April-2014 and 06-Jun-2014, but I didn't even get a single response. Point to note: I always made my monthly bill payment on time and never even defaulted once. Reliance Communications has a lot to improve in terms of customer service. With this experience, I doubt I'll recommend Reliance as an internet provider to anyone. Following are the details of my connection: CAN No:[protected] User ID:[protected] -- Prashant ( a disgruntled ex-customer)"