[Resolved]  Reliance Broadband — undue billing even after severing of broadband services

Address:

Ludhiana, Punjab

in spite of full and final payment and modem being returned to reliance centre the billing for the service has been generated. this is a share case o[censored]ndue billing and a concern for responsible individuals. its a share cheating on reliance part. Putting forth the communication reply for discontinuation of broadband service on request from my side. { Dear Customer, This is with reference to your e-mail dated July 06, 2014 for your Reliance Broadband Subscriber ID[protected] and phone number [protected], regarding service cancellation and billing issue. We regret the inconvenience. The request for cancellation of service is registered vide Service Request ID[protected]. One of our executives will contact you within 48 hours. Post cancellation you need to return the instrument or else will be charged Rs.1500/- for Broadband equipment and Rs.1250/- for Fixed line instrument. For billing, we request you write to us once your connection gets cancelled from our end. The instrument will be collected within 15 days from the date of cancellation. Thank you for choosing Reliance. Yours sincerely, Soniya Surve Officer-Customer Care Reliance Communications Limited. } no such communication has been established and executed since then from reliance. moreover a bill has been generated for the same. bill no:[protected] kindly intervene