[Resolved]  Reliance Broadband — Very poor customer service

Address:

Bangalore, Karnataka

Realiancebroadband is cheater, please don't take the connection.
First of all they cheated me at the time of connection .I asked for a thunder 699plan they given me a thunder 749 plan when i called customer care they said the plan has been discontinued.
The guy who came to give me the connection he said the connection is free for 10 days but they charged me for a whole month even if i used it for 10 days.Even the executive came after 2 days by saying i have to pay him 300rs., i don't know for what reason.
Now the connection gets frequently disconnected when i call customer care they will say they will sove within 24hrs which never hppened in last 3months.
My connection was not working for 8days when i call customer care they said they have server problem so the will pass a waiver now they are saying there manager's decided not to pass waiver so won't give waiver, i dont know how its happening.There manager's are your boss for you if take the connection.

Conclusion is reliance is the worst ever connection i have evr had in my life.They are cheater, once you take the connection they will rule on you they will simply make you pay whole bunch of money without any reason.There customer service is the worst ever i saw, they actually don't know how to talk.
Lastly its a request to all indians that please please don't ever take a reliance connection they are the worst, cheaters.

My customer id is[protected], santosh, cheater reliance please call me if have same or think i am wrong.