[Resolved] Reliance Broadband — Worst after sale service- issue not resolved from 40 days | |||
Hi, My subscriber ID is[protected]. I am complaining from 1 month that my broadband is not working and no one is visiting to my home to get it resolve instead of this i am just getting payment reminder from Reliance to pay my due bill. This is kind of very irritating situation that no one is resolving my issue whether it is a customer care service or Appellate authority. I have registered many complaints which are mentioned below-: [protected].06.2015 [protected] [protected] [protected] [protected] [protected] 23541445 The wire of broadband has been cut down by someone which was connected to my home. The technician had visited to my home on 18 June and he told me about this. His name is Amarjeet and he told me that i will tell it to the company and get a new wire and will connect it again. After that day no one has visited and instead of that i am just getting call to make payment. Why all the complaints has been closed by reliance without resolving it and taking confirmation from me whether it is resolved or not. First of all connect the cable and then i will make payment with adjusment. I don't have alternate number. contact me on [protected] Was this information helpful? | |||
Oct 26, 2016 Complaint marked as Resolved Verified Support Jul 21, 2015 Reliance Communications Customer Care's response Dear Sunny, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Jul 26, 2015 Reliance Communications Customer Care's response Dear Sunny, We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||
 3 Comments | |||
Comments
I don't know if your reading the complaints properly. In the above, i already mentioned that i don't have any alternate number. You guys are pasting the same comments on all the issue which are highlighted by other users. Worst service.
Reply
Could you please provide me details when you were trying to call me? My phone is always on and if i got any missed call, then surely give you a call back and if my cell phone is not reachable, i will get missed call alert. Since, i didn't received any call from your end. So don't tell me that you were unable to contact me.
I got a call from C.P office on Saturday and they ask about my problem, but till now, there is not connectivity because the wire is cut down by someone.
I got a call from C.P office on Saturday and they ask about my problem, but till now, there is not connectivity because the wire is cut down by someone.
Still my broadband is not working. Just getting calls thats it.
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