Reliance Communications — Automatic and unsolicited subscriptions

Address:New Delhi, Delhi

I use a GSM reliance simcard ([protected]) for a 3g data connection. My core balance keeps getting deducted with random amounts for various 'subscriptions'. The funny thing is that more balance in the account mean higher rates of subscription! Even when I'm left with Rs. 2 as my core balance, I am automatically subscribed to a Rs1. service! This happens almost on a daily basis. This is done with absolute no action on my part, I have neither activated these services nor have I expressed an interest in them. When I called Reliance customer care to complain, they deny that I'm subscribed to anything from their end. I am inclined to discontinue using Reliance. The only reason I am still on it is because I have a lot of data usage left, considering that the network is down most of the time and I am unable to use it most times.
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Dec 03, 2013
Updated by Dahun
Please reach out to me at [protected]. Thanks!
Complaint comments 

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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Yes, the problem still persists. Just this morning in fact, after I had made yet another recharge. Please reach out to me at [protected]. Thanks!

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