Reliance Communications Complaints & Reviews

I HAVE RELIANCE NETCONNECT WITH NO.[protected]. COMPANY QUOTES TO GIVE SPEED 250KBPS BUT THAT SPEED I AM NOT GETTING. SECOND IS REGULAR DISRUPTION IN CONNECTIVITY. I AM FED UP OF IT.BUT BILLS COME REGULARLY . I HAVE TOLD PEOPLE IN BILL OFFICE AT RANIPUR MORE HARIDWAR TO REGISTER MY COMPLAIN BUT THEY PROMISED THEY WILL DO IT AND SEND MESSAGE FOR THAT THAT MESSAGE I HAVE NOT RECIEVED TILL DATE.

ANY WAY I HAVE DECIDED TO THROW THIS NETCONNECT FROM MARCH.

respectd sir,

i humble reqest u pls take any strong action on my comlain, sir actually i dont wanted to put any complin on reliance prepaid GSM, but they hav torcherd me like any thing, from last 5 days they sufferd me lot,... actually sir my comlain is ,...i hav rechard 59rs power pack on 14Feb...... before this i alrady put power pack Rs 59 in 15jan, in this pack they hav given me 1,50,0000 sec. free talk time but by mistaklly before expired of 1st pack of validity i put another one power pack of 59rs, when i told top coustmer carethey told to me from 14FEB to 17FEB some technical problem is havin in system i cant solilve u make after 2 hr this after 2 hr he told to me compleat 3days, in 18tn Feb he told to me u put 2n 59rs pack before expired on 1st pack so it will not work beter u put another 59rs pack today means 19FEB so surelly that will work, by sayin of that persion(cstmr care ) again i put but that pack ( 59rs) agin didnt work nd they took 54rs from my main blance........ nd now i m saying any things they r abusing me nd saying bad word,they mentally harrased me sir,,,,,,,, lastelly i told i m goin to put complain on consumer forum then they told to me whereever whomever u want to put complain u put i dont bother any one.......... i really become mentlllly sick sir so pls seriouslly take action on this mater...........nd those persion hav used bad word that persion name is Mr.SURAJ,Mr.SOMES CHATTERJI, Mr.PRATAP i want to put complain on companynd this 3 persion.

SANTOSH KUMAR
east agarpara
KOLKATA 700109

PAN SURRENDER BUT NOT SURRENDER NUTIL
MY NAME MALTOOB SHAH
FATHER NAME BATOON SHAH
DATE OF BIRTH 06/09/1979
PAN CARD NO AZLPS5792F
ACK NO [protected]


NAME MATLOOB SHAH
FATHER NAME BATOON SHAH
DATE OF BIRTH 06/09/1979
PAN CARD NO BXOPS0361L
ACK NO [protected]


I HAVE SURRENDER ONE PAN CARD BY THE CORRECTION
FORM ACK NO [protected].ONDATE 04/12/2008
BUT ON THE NET THIS PAN IS NOT SURRENDER WHY
SO PLEASE GIVE THE RESEASION .I AM UNABLE TO TAKE MY REFUND



GIVE THE ANSWER BY THE LETTER TO MY ASSESING OFFICER O[censored].P,PILIBHIT



THANKS
MATLOOB SHAH
MOB [protected]
EMAIL:[protected]@GMAIL.COM

From :- Dr. Anil K Thakur 20th Feb’2010 12:21 am
Correspondence Address:-
112- C DDA Red MIG Flats,
Rajouri Garden, New Delhi-27.

E Mail- [protected]@sify.com
Mobile: [protected]. MAY YOU PLEASE CALL AFTER 5:00 PM ANYDAY
Subject:- Everdeclining customer care in Reliance along with threatening behaviours of officials of Reliance as if Goons and Goondas are an logo for that.
Kind attention Anil Ambani and other group of directors of Reliance Telecommunications.
And Trai: Govt officials helping them, CC Chief C Dash,Nodal Officer Delhi Circle and Appellate authority as per web site of rcom.

Sir,
With deep regrets and fear I am submitting following complaints to as all above included in subject that:-
1. As per my previous details and complaints as per details below
2. Amrit 8 13pm[protected]th jan 2010
3. Roshan supervisors 26th jan 2010 8 25pm
4. Virendeera[protected]rd jan 2010
5. That on [protected] from this number today 30th jan I received a call from Ms. Shakeena and replies were not satisfactory
6. That some of complaints numbers and name of officials I could remember is as follows
23rd Jan Virendera CC No.[protected]
[protected]
26th Jan[protected]
[protected]

Besides the fast that I was continuously trying to contact Reliance Customer Care Officials I am still to find appropriate solution about the speed of my data card though a blunt reply by one of your officials that nothing can be done to change your pplan or refund your money and that whatsoever I am getting has to be tolerated.
TO MY SURPRISE WHEN THE ABOVE SAID CONNECTION WAS UPGRADED BY HELP OF MR. C. DASS/DASH WHO SENT AN EXECUTIVE MR. ASHWYN GUPTA BOTH NUMBERS ARE [protected] AND [protected] RESPECTIVELY OF WHICH MR. ASHWYN GUPTA DID COME TO MY HOME AND UPGRADED THE NEW HARDWRE AND PROMISED THAT THE SAMEW WILL WORK ATLEAST AS YOUR PREVIOUS 1X DATA CARD WAS DOING.
BUT TO MY SURPRISE AS ALREADY BEEN TOLD TO THE CONCERNED OFFICIALS AS ABOVE THE SPEED WAS FAR LESS THEN EVN PREVIOUSLY 1X SPEED WHAT TO SAY OF 3.1 MBPS SPEED AND THAT MR. ASHWYN GUPTA DID PROVIDE ME HIS MOBILE TO CONTACT HIM EVEN ANY TIME COZ I AM A DOCTOR BY PROFESSION AND FOR SAFETY PROFILE OF MY PATIENTS I MAY BE NEEDING THE HIGH SPEED CONNCETION AT ANY GIVEN TIME . BUT TO MY SURPRISE WHEN I CALLED MR. ASHWYN GUPTA ON HIS PHONE ON12TH FEB 2010 AT AROUND 12:05AM HE BEHAVED SO RUDELY AND SAID IN HINDI “ JO KUCH BHI TU MERA UKHAD SAKTA HAI UKHAD LE” AND IF YOU WANT YOU MAY CONTACT MR. ANIL AMBANI AND THREATENED ME OF DIRE CONSEQUENCES”. APPLAUD TO RELIANCE FOR KEEPING SUCH GOONS IN THEIR COMPANY WHO ARE AT THEIER OPEN END TO THREATEN WITH DIRE CONSEQUENCES..
7.That evn after this despite repweated complaints no satisfactory resolution has been given to me and I have to work with too slow speed. And my request to reshift my this changed connection to previous 1x was straight away decline by some Ms sharmila john .
8. That every time the different officials are responding to my complaints making me to believe that how different people can be involved in one case.
9. That the threatening call by Mr. Ashwyn Gupta is still a cause of concern to me and my family and that with this you issue me an complaint number on the basis of which I can lodge FIR and ask for security by local police authorities.
10. That me and my family have stopped going outside after getting such threatening call from your officials and it wouyld be entirely on reliance official if something happens to me or my family. The same I am forwarding to Delhi Police for necessary information and necessary action.
10. I am trying to get access to Mr. anil Ambani and as soon as I get him I think the things would be favourable.
11. That since last weak I am getting missed calls from various numbers which again is hampering my daily life.
12. That despite the fact that my every mail is forwarded to nodal officer, appellate authority and police officials none has been done so far nor I was been told if the official who has threatening me is under control or not.
13. That despite the fact that so much negative publicity has been gained by Reliance eg I placed in many blogs and complaints forums of India Its amazing that I have notgot any satisfactory response till now.
14. This is for the last time I am asking Reliance officials to help me come through
A) Mental trauma as per threatening calls of MR ashwyn gupta
B) That if any resolution can be given to me may be terminating of this hardware with restoration of previous connection and refundind my upgradation money.
I hope a positive and legal and protective response from officials of Realince if they have done something enough or else I have to seek help of Delhi Police to overcome threatening call by Mr Ashwyn Gupta.
15. that no favourable response is from CC chief Delhi Mr C Dass/Dash who promised me better outcome. If he is not able top handle these type of situations please recommend some other officials whom I can respond , meet and put my grievences all together.
16. Today also when I called
16.
Last but not the least Any consequences arising og these repeated unsolved complaints only Reliance Telecommunication will be responsible.
Hoping an assuring response at least for threatening call by Mr Ashwyn Gupta I requyest to take this matte as high priority before any unseen dmage is done to me or my family.
Thanks and regards
Dr Anil thakur

RESPECTED SIR,

MY MOBILE NUMBER IS [protected], THIS NUMBER IS NOT STARTED BY MY ID NAME , IT IS STARTED BY ANOTHER ID NAME (SARVAN KUMAR) & THIS ID IS STARTED AS ON 12.02.2010, AND THE CUSTOMER CARE TOLD THAT YOUR ID NOT RECEIVED IN HEAD OFFICE D-69, SARDAR PATEL MARG, C-SCHEME, JAIPUR-302001.AND DISTRIBUTOR NAME & ADDRESS IS : NAMAN MARKETING , JAT KA KHUA KA RASTA, SUNNY PLAZA CHANDPOL BAZAR, JAIPUR-302001(THIS PERSON IS LOST MY ID AND STARTED MY NUMBER BY ANOTHER ID), PLEASE TAKE QUICK ACTION AGAINST THE COMPANY.

my mobile no. is [protected](reliance smart gsm connection).the company is reducing my balance day after day illegally.they released night calling promo card advertised as unlimoted calls to reliance no.s between 11pm - 6 am.but after recharging they have reduced my full balance.they r not responding me properly.just said that it was cut in proper way.they r doing that day after day.so i am an being a student of an engineering college seeking guide against this unethical illegal process of the mobile operator.

I have Reliance Mobile No. [protected] on which I am getting unidentified ISD calls. A few days back I got a call from[protected]. I dont have any ISD caller.Please get the matter looked into. I donot wish to receive any ISD cals on my number. Pease help

A month ago i had purchased a sim card no [protected].Immediately after i purchased the sim card the problem with the msgs started it was delaying in sending msgs as well as i was not able to recieve some msgs as well so launched a complaint 3 times still the issue has not been resolved apart from this half the timei use the sim its shows no network this is ridiculous and i strongly admit that we should stop using relaince it has worst network ever.

dear sir, i was working in reliance webworld noida before two years ( 5 sept 2005 till 9 sept 2007). then i left the job i have submitted my pf withdrawn form in okhla phase 1 a 231 but still i have not received my pf amount in my account. i even dont know what is my pf number. now i am working in chandigarh and this is not possible for me to go there sir can u help me. my details is given below
arun kumar dhyani
father daya ram dhyani
id 27601274
my mail id [protected]@gmail.com
alternate number [protected]
sir please help me

Reliance Netconnect - Upgrade to broadband+ offer is disgusting, pathetic and frustrating. They give you a very lucrative offer that if you upgrade from 1xCDMA to Broadband+, you will get a waiver of 250 per month for 12 months on certain plans. I fell prey to these promises, and ended up being fleeced of my money. Launched complain with reliance customer care after i got the first bill that was NOT adjusted for any waivers, and then started a painful ordeal of calling up customer care every alternate day to follow up. The problem was promised to be addressed in 48 hrs, but they closed it today, after one month the complain was launched. And guess what, the resolution is THERE IS NO PROBLEM IN YOU BILL, IF YOU WANT TO TERMINATE THE CONNECTION, YOU ARE FREE TO DO THAT. Sure I will terminate this connection now, as I have simply run out of patience. And I warn others not to fall prey for this funny offer they are extending.

regards
-Priyanka

hi i am vijay verma bearing a reliance CDMA connection no is [protected]. i was issued duplicate Reliance CDMA Sim on sunday (dated[protected] from 11 Bharti Artist Colony, Vikas Marg, New Delhi‎ - 92 , preet vihar, but till today (dated[protected] my CDMA sim is not activated. i had so many calls to customer care but any one executive not solved my problem, when i was issued duplicate sim reliance communication executive told me your duplicate sim activated with an hour but till today my sim is not activated. can any one guide me what am i doing.

I want justice for my wrong bill from reliance I have made complain several times on *333 & sent mail also to reliance customer care executives.But i did not found any solution except they sent me wrong bill & harassing me menatlly.I was unable to go reliance web world due to some health problem.But thye did not given me any solution via email or making calls on *333.why rel;iance made customer care helpline no if they never provide solution & their executives even misguide to customers some time they said we have activated 149 pack in your no for 50 paisa calls all over india Than again activated 299 pack for super std pack plan than after my question wrong bill they said we have already activated 2 planms in your no both are for making std calls @ 50 paisa.than they said one 149 is not valid after 299 pack than why relianec sent me both vaklue pack added service in my bill .is it possible if one pack is not valid with aniother pack than still you peole charging from customer for both & aftter customers request you are not deactivated that service & customer is bothered to pay monthly rental that is totally unwanted for him & he never got benefited from that value pack as still her bill you are sending high .Why so???
.As I have also suffered a lot from Reliance people i was using postpaid connection of reliance no ([protected]) & they have sent me wrong bill higher than my expectation.they have activated unwanted calling pack that i never requested to activate.Than I have requested so many times to terminate my no immediately but they did not & sent my bill till 3 months while i stopped using their service before 3 months already my outgoing call was barred but they have sent me bill of 2700.That i was unbale to pay .why should i pay if they never supported me for my request what ever i told them.Relianec people really dont know how to talk with customer they behaved rudely & never provide proper solutions to custiomer except giving mental harrasment.I am really fed up with this disgusting service of reliance .I was using that no since 1 year & i have alway paid more than amount that they have sent .But still they did such type of behave with me.& i did not expect such type of mental torture from well reputed organisation like RELIANCE Communication.I want full & final settlement for this bill. Is anybody provide me solution pls reply & help me out from this mental harrasment.

sir i want to know call details on our family interest of our family member reliance smart GSM. plz let me know how can iget

I AM YET TO GET MY PF AMOUNT .......
PF NO mh/46714/657

TEAM PLEASE HELP



DETAILS ENCLOSE BELOW





case
To: sabyasachi.[protected]@relianceada.com, sujay.[protected]@relianceada.com
Cc: khurshed.[protected]@relianceada.com, khurseed.[protected]@relianceada.com


Hi Sujay;

Please let me know whether my PF dox were dispatched or not & what would be
the tentative time to get my money while i was under Smart Info Solutions

Regards
partha somaddar





Partha Somaddar
<[protected]@g
mail.com> To
sabyasachi.[protected]@relianceada.co
[protected]:49 PM m, sujay.[protected]@relianceada.com
cc
khurshed.[protected]@relianceada.com,
khurseed.[protected]@relianceada.com,
ramnik.[protected]@relianceada.com
Subject
Fwd: PF










Hi Team;

On Sat I received a letter from synergey infocomm solutions pvt ltd stating
they require any one of the following documents in sr no -1 ,documents in
sr no-2 is compulsory from Reliance Commnications Ltd ,Navi Mumbai :400710

1. copy of pan card/ration card
2.affidavit on Rs.100/-stamp paper duly notarised stating..

I have not worked in any company till today since the date of leaving my
earlier company + due to my persoanl; reasons i was not able to draw my PF
amount ..



My ?? is to you why should I declare this which clearly states that the
company is now in backfoot & it is forcing me to declare the statements & I
am not liable whereas it was the HR management of Reliance House who should
take the responsiblity of PF for those employees who were working between
[protected] under Smart infosolutions & Synergy &

This is a complete violations so that my PF amount is not paid back to me .

Please help me in getting my PF amount


[protected] Forwarded message[protected]
From: Partha Somaddar <[protected]@gmail.com>
Date: Tue, Feb 16, 2010 at 8:08 PM
Subject: Re: Fw: PF
To: Latha.[protected]@relianceada.com
Cc: sujay.[protected]@relianceada.com


In that case let me know what is the procedure as my current organisation would require few details like

1.with which organisation I was working .
2.permission of transfering my existing PF which is with SISPL to my current org.
3.what are the formalities to be filled up
4.how much time it would require .

& whether there will be in any impact in my current job ..


On Mon, Feb 15, 2010 at 2:22 PM, <Latha.[protected]@relianceada.com> wrote:


PF will be processed only after form is received signed in all the places as required

If you do not wish to sign the declaration of non employment. you can apply for PF transfer to your current organisation



Regards,
Latha Unnikrishnan
Retiral Benefits Dept.
Reliance Communications Ltd
H Block, 2nd floor, DAKC,
Navi Mumbai - 400710.
Tel. 30386419

----- Forwarded by Latha Unnikrishnan/RCOM/RelianceADA on[protected]:06 PM -----
Partha Somaddar <[protected]@gmail.com>

[protected]:24 PM

To
Sujay.[protected]@relianceada.com, Latha.[protected]@relianceada.com
cc

Subject
Re: Fw: PF

HI,
My name is Sairam Bhagathi,I had registered a complaint with Reliance Broadband. Problem#[protected] on 5 February 2010 regarding network disruption.According to their standard procedures network issues are to be resolved in a time period of 24 hrs.I have followed up with their help desk every day and spoken with them close to 50 times still no action has been taken this regarding this complaint when ever i ask them about the status of the ticket they say that problem is in resolver status and the problem has been escalated as a high priority ticket.No,action has been taken yet. I would appreciate it if some body can help me regarding this issue.I would be really thank full.

Problem #[protected]
Subscriber ID #[protected]
Phone @ [protected]

I want to shift my reliance phone ([protected]) to apartment complex in which a customer is already having reliance broadband ([protected]). But when I raised the phone shifting request, they responded saying that the area is not covered. Please find below the mail chain for reference.

==========
From: [protected]@relianceada.com [mailto:[protected]@relianceada.com]
Sent: Saturday, February 13, 2010 2:46 PM
To: Subbarao Ravella
Subject: RE:'ADAG=[protected]' FW: Your Reliance Broadband Bill for the month of JAN-09

Dear Mr.Ravella,

With reference to your mail regarding "Service location change", please note that currently, we are not providing service in the area specified by you. We will be informing you through relevant media channels as soon as our service becomes available to your area.

However, if any issue persists kindly revert.

Looking forward to serve you in the future.

Yours sincerely,

Mayuresh Randive
Broadband Customer Care
Reliance Communications.
=====
-----Original Message-----
From: Subbarao Ravella
Date: Friday, February 12, 2010 12:22 PM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: FW: Your Reliance Broadband Bill for the month of JAN-09

Hi,
I would like to shift the phone ([protected]) to my new house at below
address:

Flat 202, Tapasvi Homes,
Telecom Nagar Extension
Gachibowli
Hyderabad - 32.

In our apartment complex (Tapasvi Homes), the flat 102 already has
Reliance broadband connection. Their phone number is:
[protected]. So our apartment complex is already covered by Reliance
broadband network.

Please shift the connection at the earliest. In case of any queries,
please call me on my mobile number (+91 [protected]).

Regards,
Venkata Subbarao.

Dear Sir/Madam,

I am an owner of a Reliance CDMA Postpaid connection from Rajkot. My mobile number is[protected]. I have been facing Signal Tower 'latching' problems in my work area since the past 2 years. I am an Industrialist and our Factory is based in Metoda GIDC, 15 Kms away from Rajkot city in Gujarat.

My Billing and Factory address is,

Miro Ref. Pvt Ltd
Plot No. 2230-31 Opp Radhe Weigh Bridge,
GIDC Metoda, Kranti Gate,
Rajkot 360003
Gujarat

I own a Nokia 6275 phone. My phone catches signals from 2 towers namely, "Rajkot" and "Kotdasangani" simultaneously. Sometimes it is 'Rajkot' and sometimes it is 'Kotdasangani'. In my phone, or generally, in most CDMA phones, when the phone catches a signal the name of that tower is displayed in the phone and it turns ON the display, ultimately lowering the battery life and also heating up the phone.

This issue has also been confirmed by many other reliance operators in our Industrial area, since I have also spoken to many other neighbors/fellow industrialists. They have shifted their connection to another operator because of this problem ultimately losing revenue for Reliance. Due to this problem, many calls would also get dropped, as the phone would 'catch' signals from 2 towers simultaneously. This is a serious problem in our Industrial area, and it needs to be rectified immediately.

I am writing this to you with lots of expectations and I hope this issue would be resolved in the least possible time.

Kunal Makwana

Rs.26 GPRS pack available in reliance gsm service.But if it is connected to computer means after 1MB usage or after a particular time exactly 40-50sec the network is automatically disconnecting.If asked about this to customer care means not a good response and the simply collecting our details including our home address.Please taka action for this problem because this problem arise in all over the country.

My post paid number was suspended by the company without any prior information.When i asked customer care to reactivated the phone, they said you have to visit the web world. As there no web world in my city, I will have to travel 50 km for that. They are not even giving the reason for the suspension of my number. I have also asked for address change for the past 6 months and have submitted the documents twice regarding that. I have also complained regarding this to the customer care but no action taken again. The service of the company is much below the required level for this.

i am using Reliance prepaid CDMA from 6 year. Since the beginning the deduct money from my mobile wihtout information. Last 4th feb i have already unsubscribed a callertune. but the company renewed 9th feb and deduct money from my mobile. but after complaining the customer-care added but the company is a No 1 cheater company. i want campansion because the cheating from the beginning . i cant not change this number as this number is widely spred.
i hope you will take action against the company. my no-[protected]

thanking you