Reliance Communications Complaints & Reviews

Dear team,

I surprised to see the sudden deduction of my balance money from my reliance gsm mobile no: [protected].

I have not used any other reliance services and hope you should not charge unwantedly.

Please let me know, such wrong practice also i found in past.

With regards
Akhila nath mishra
Reliance prepaid gsm: [protected]
Airtel : [protected]

I am a resident of the state of karnataka. Four months back i received a call from one of the employees of reliance communications. About rs. 299 plan which gives us unlimited calls. They took rs.350 to issue sim. After activation the signals were very bad. Then i called the employee who introduced this plan to me. They asked us to modify the settings for tata docomo as they said they tie up with other service providers. The setting did not happen. Then i called back. They said that they are busy and call back. That did not happen. I fed up with this and requested to cancel. They did not do it. I even mailed to customer care. No response. I hardly used that sim for four or five calls for the last four months. I have paid two month's bill. Again they are asking me to pay rs.700+. Is this right?. I had faith in reliance. Now the name reliance seems to be meaning less. I need rs. 1250 and cancellation of sim activation.

My no is [protected]. My plan is freedom 350. My bill for june is disputed and my plan is changed to 399 without my permission or information. Why is this happening again and again. Customer care says detail bill is not yet generated and once it gets generated they will say sir you have to pay this time and settle this issue before next cycle. I have got better things to do then just keep calling u guys. This is your wrong doing and u should settle it. The whole process and actions from your side is ridiculous.

With reference to my above mentioned number i would like to bring this to your notice that in the month of june 2017 my balance which was close to 80 rupees was deducted from my account for value added services without any request being received from my side. Further on 17/07/2017 and 18/07/2017 a cumulative amount of rs. 50 was deducted from my account again for some value added services without any initiation from my side. On contacting the customer care when i asked how did you get the request for activation i was told that there is no record kept of these requests and the executive refused to lodge my complaint saying that we do not lodge complaints for such issues. I am deeply surprised by this act of the company and i request you to take some action in this behalf and help me in getting the refund of my entire money lost in the process.

Customers id[protected]
Complaint id[protected]
I made a complaint in 15 june 2017
Since then my connection is not working customers care said within 24 hrs my complaint will be resolved. It's more than a month and still my complaint is not solved. I tried to call customer care they just don't answer the calls.
If i request for waiver customer care ppl say sir complaint resolve honay kay baad waiver kay liye apply kijiye.
Bill desk ppl say no sir jab connection kaam nahi kar raha tha tabhi waiver ka request dena chahiye tha.
I requested for waiver but bill desk ppl say sir apkay account say data usage dikh raha hai.
What kind of customer care is this
Just call it customers harassment dept
Worst experience ever

Hello sir,

I really upset, i have some reliance postpaid numbers, networks are not working properly. Network disturbed during the calling.

Please check all the no. As i mention below :

+91- [protected]
+91- [protected]
+91- [protected]
+91- [protected]
+91- [protected]
+91- [protected]

Please check and confirm on my email [protected]@springdental.in

Thank you

I was a customer of reliance postpaid arp plan (Advance rental plan) and i got the number disconnected 2 years ago (Refer to number [protected]). And now after two years i started receiving a message from reliance that there is a pending bill amount of inr473 on my number and if i am not paying it they will be taking some legal action. First of all it was an advance rental plan that means that before the connection got activated i already paid inr1500 for 3 months and got it disconnected after 2 months as the service was not working in my area. Now after two years i am getting a message that 473 rupees are pending what kind of a behavior is this and was everyone sleeping till now that after 2 years you are saying 473 was pending. Now i dont even have the closure id with me that was generated for closure request.
How come customer is responsible if you are not even disconnecting the connection even after the request. Also before sending such messages why dont you even call the customer regarding the same.

Hi, i have recharged my reliance prepaid connection ([protected]) on 18th july 2017 via paytm, after deduction from my wallet i recieved notification about successful recharge but in reality i didn't recieved any msg of recharge on my number. Kindly help me by solving this issue otherwise i have to go through a unintended problematic phase which is not good for a loyal customer. Hope it will get resolved on priority.

My name is ran vijay singh. I have reliance post paid number -[protected], we are using this number since last 7 to 8 yrs and we are paying bills on time. We never do isd. Our billing amount is always between rs.600 to 800. Bill cycle is 27 th of current month and 26th of next month and due dates is always 12th of everymonth.
My last billing amount was rs.749 and i paid rs.800 (Paid 12 jun-2017).
How can my outgoing call is stopped on 18th july at 10pm. Billing amount outstanding messaged rs.2600/- on 18th jun although bill cycle is 27jun to 26th july.
Reliance company started cheating to the customer and wrong billing is doing now.

This shows that we should now stopped using reliance services.

I was calling continuosly to customer care from 10:30pm on 18th jun and my call was waiting for half an hour and nobody replied.

In the morning able to manage to talk customercare officer, they were not able to explain why the bill amount in 18 days i. E from last billing cycle to till 18th jun-2017 is rs.2700/-. My outgoing call is stopped now.
I will never use and will advise in my all friends circle don't use reliance services as they cheat customer by raising wrong bill. Customer care service is worst-not supporting.
Is anybody in india who can bring the problem to chiarman directly or they are powerfull and normal people will be always sufferer.

My reliance mobile no is [protected] and i have recharge it on 8/7/2017 for 93 rs and offer i get is 1gb 3g/per day for 28 days. But my internet is not working from 18/7/2017 morning and reliance customer care is not taking my call. Please solve my problem and when i am checking my daily data its showing no data balance in my account. And from 18/7/2017 signal are also is not good.

I gsm prepaid customer [protected] recharged my gsm connection via paytm of rs.198. Dated 18july2017 at 7.36 pm.. Having paytm ref no. [protected]. At that time paytm confirmed that the recharge is successful but no balance is recieved. So i request u to do the specified recharge. I also placed complaint on [protected]@relianceada.com. But no action has been raken yet. So may it done as soon as possible.

Dear sir/mam,

I using your sim relience and i am really very fed up about your service, if i call to coustomer care he/she directly disconnect my call. Its not first time, always same when i call. I dont know why they not answering my call and ignore. If you cant solve the problem i sorry to say i can't use your service anymore.
Regards,
Palak

I have made recharge worth 93 for 1gb data ped day for 28 days on 7 july ([protected]). But i receive data only on 17 july. Now network is not worked.
Then i tried to call customer service centerbut call not connected. So please check out the problem immediately. If with in 3 days problem is not sort out then i'll port our sim in other communication company.
Akhlesh
[protected]

Mai subodh ranchi ka rahane wala ho mai aaj 1mahine se no network se prasane ho customer care ko bolta ho to jawab milta hai manual search karo network as jayga magar koi faida nahi hota aur hame massage aajata hai problem is solve mai kaya karu mai jab 6 km due jata hu tab network aata hai iskay chalte hamara busnes pur bura aser par raha hai kampne ya to network me sudhar kare nahi to hamara recharge aur hamare nuksan ka bharpai kare mi no is.[protected]/[protected]/[protected]

Sir, i have prepaid gsm no of reliance communication [protected]. Without having any vas service reliance is deducting my balance on the name of vas shotformat gsm amounting rs.50. While going to deactivate value added service by dialing there toll free no 155223, they told me there is no value added service for your prepaid no. Kindly help me and make my money refund.
Thank you.
Sital prasad ghanti
Mumbai

Hello sir, i am a user of reliance gsm service and using reliance gsm no. [protected]. On my number without informing me, i have many charge making services are activated automatically which cost me around 30 rs per month. I had complained many time to deactivated these services but still they are not deactivating my charge making unwanted services. Once i had complained this then anyone (Customer care) give me some number (198) to dial to deactivate any service, but without deactivated the current service, it activated 1-more extra charge making service and they are not able to refund what so ever they have charged for. I have requested several times to deactivate the caller tune service. However they are still charging monthly rent as 30 rs. Per month on dated 14th of every month and recently they have deducted rental charge on 14th jul 2017. Please take proper action against reliance communication so that i can get refund as well as need to stop the service.

I had discontinued my reliance data card in 2015. After one year of completion they send fake bills. Then i reached reliance web world for query where i disconnect my data card. They said your data card shows nill balance so the bill was fake. After two and half year that is 2017 we get sms that you have pending balance of 472, always reliance doing same mistake for disconnected customer

I paid a amount of 760 rs to reliance bymistake and now they are tellinh me that the amount was not recieved by them and i not able to understand that where should i talk for refund
Provisional id - phnnx[protected] these was given me by app through which the amount was credited
Dear customer, your payment of rs.760.00 by ebpp has been credited to your account against your bill at 12:10 hrs on[protected]. Reliance that's the payment confirmation from reliance but they are not accepting that they received the payment

My contact number [protected]

My reliance land line numbers[protected]/14 are not working. Phone no[protected] has not been working since over 2 months. Even after lodging complaint over and over again the issue has not been resolved. The number 30472013 has also stopped working since 1 week. These phones are being used in a commercial setup and it is really inconvenient to even call up your customer service which we do several times because it takes 1 hour for a response from the other side because your customer service executives are always busy.
But must give credit that your collections team starts calling up 1 week before the bill payment due date.
Interestingly i have been informed by your call centre executive that my issue has been resolved after i lodged a complaint on 16/6/17. It never was resolved even for 30 seconds.
Today after holding for 30 minutes i have finally lodged a complaint again.[protected] is my complaint no. Waiting...

I have reliance gsm prepaid number [protected]. Everyday my balance is getting debited for unknown reasons. Each day my balance gets reduced by rs 10/-. I have complained this once on customer care and once on reliance instacare. They also gave me a complain number[protected]. My problem has still not been resolved and they have closed the complain without intimating me anything. I have been trying to call all possible numbers for reliance customer care but there is no success. None of the number works, the instacare app also does not provide any agent to chat with. I am tired of trying to reach to them but i am surprised that have the worst customer complain resolution. I have not got any service activated on this number yet they are charging me each day. We recharge our phone to use it and not for reliance to eat our phone balance. They are simply ridiculous with no care of their customers. Please get the problem resolved.