Jan 17, 2017
Updated by Rhk87 Do not mark this complaint as resolved.!! I have been receiving emails from below address threatening that legal action would be taken.
reliance.[protected]@gmail.com (Shadab Peerzade)
Jan 17, 2017
Updated by Rhk87 Consumer complaints logo
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ConsumerComplaints.in › Reliance Communications › Reliance Communications — Receiving legal notice even after disconnection of wipod
[Resolved] Reliance Communications — Receiving legal notice even after disconnection of wipod
1 Review
Rh Rhk87 on Jan 17, 2017
Biggest cheater Reliance!!
I had booked Reliance Wipod # [protected] in September 2015. It was clearly stated to me that it would be a 12 month free service on advance payment of Rs.6000/-. First bill was dated 14 September 2016
Service started to become very mediocre in just 2-3months, also on account of 4g upgradation literally not even a single web page could be downloaded. I was tired raising complaints and finally registered for deactivation of service on 11 Aug 2016 via reference#[protected]. I never even registered for a 4g sim.
I did confirm with the customer care that the service has been stopped completely. I have the call recording with me safely!
Please note that the cancellation is applied well in advance before the free trial has ended. It is very evident that my free plan should be active till 13 Aug 2016. Then how can reliance demand Rs. 747 from me for Bill duration 14 Jul 2016 to 13 Aug 2016?
On account of this bill some om sai associates and advocate Shadab Peerzade is continuously harassing me, sending mails from reliance.[protected]@gmail.com.
I hope that this forum will look into this matter and save innocent customers from a theif!!
Verified Support
Jan 17, 2017
Reliance Communications Customer Care's response Dear Customer,
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
Verified Support
Jan 23, 2017
Reliance Communications Customer Care's response Dear Customer,
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
Please solve my problem as soon as possible.