Reliance Communications Complaints & Reviews

Sir
Mai u.p west dist.amroha naugawan sadat se hun
mera sim mobile ke sath kahi gir gaya hai.
Jo ki mera personal number tha.sir iski maine F.I.R bhi darj ki hai jiski copy maine same i'd ke sath reliance gsm ke distributor ki di thi. Sir mujhe sim replace karwani hai.lekin yahan k distributor jinka naam usman hai wo laparwahi kar rahe hai aur roz naya bahana bana rahe hai.
Mai roz Office k chakkar laga raha hu
Office address-new basti naugawan sadat dist.amroha u.p west

Hi,

I am a customer of Rcom for almost a year now and the singal strength is very poor and i am facing frequent call drops even though i have raised a compliant about this in the RCOM customer care this issue is not resolved
As my house in the second floor RCOM is expected to provide better signal strength .

Please do the needful. to get this resolved ASAP

I have lost my temper as u have regularly deducting from my main balance in the name of vas . I have been refunding it and you are again deducting it i[censored] want money tell me straight forward instead of doing these tricks. I want immediate refund of rs 15 on my no. [protected] and a call from reliance of somewhat higher authority as your appellate authority is not helping me. My name is abhigyan and my no. is [protected]

I have received repeated calls from reliance customer care stating that their is outstanding payment of Rs. 1900/- approx against my surrendered no. kindly note that i have paid Rs 1300/- towards full & final payment to reliance after receipt confirmation from Mr. Amit from your Janakpuri service branch head. He clearly mentioned that after paying Rs. 1300/- this number will be terminate. Therefore after confirming the same on phone to me he has send our executive Mr. Manik on same day & collected cash amount of Rs. 1300/-. Cash receipt slip already sent you on mail.
please do the needful action immd.

thanks

I requested cancellation to customer care representative in the month of august for the postpaid connection #[protected].

Mistake: did not note OR ask my request number.

I stopped using the connection after the billing cycle. now I have got the same Bill 600/- again which I denied to pay.

I am getting recovery calls as if I have done crime. Above all it has generated two bills and the late fee total 1400/-.

Honestly I have done what was needed for cancellation and I had received call for cancellation verification too.

Note: I didn't do any misbehavior for any of the follow up calls, Constantly I am begging them to verify my customer care call details for the information. Infact they are just doing same everyday and asking me to pay the bill of 1000/- and close the case.

Please help me.

I applied for the reliance jio sim i got coupon code and when so went to reliance digital store at my place they said that coupon code is already redeemed and i personally not given the coupon code to any one and i asked what the problem is they said they don't know and they don't even care i asked its your job to answer us hland he said they are getting paid tois to sell electronic not for distributing sims and suggested me very gently to contact costumar care its happed last week since then i contacting jio costumar care but they not responding i tried through phone, email and twitter surprisingly in twitter every complaint been answered besides this coupon redeemed complaints i just want to know is some one taken sim on my coupon code or its problem with boo service

Activate plan jalsa599/- on my mobile no.-[protected] indrajit singh or i will break your sim card. Other service sims are giving high benefits on low rates. Why always customer care not activated jalsa599/- on my number. Jio sim giving good benefits either you activate the above mentioned plan or i will going to break this sim. This is reliance gsm postpaid sim.

I bought a new SIM card from Madhapur Reliance communication store. They activated it for 2 days and deactivated without notifying any reason. Every time when I visit/call this store they will say "In an hour SIM will be activated" but it will not. It has been around 4 weeks from now. I have never seen such time for activating a single Sim card in any of the mobile company!. Really not so fair.

Dear sir/madam,
Am sangarshan, my friend taken 3 new sim on my adhar card id proof[protected], so please don't activate jio 3sim cards which have my adhar number, inform them to resubmit their id proof and activate their sim cards i have no issue. But my request is if it is activated please deactive that numbers and info them submit another id proof and activate. Please accept my request.
My contact
[protected]

From last two months i m calling to reliance customer care and i m telling them to permanently cancel my mobile
number but they didnt cancel my number and than give me cancel requst id.they told that in 7 working days
your number will be cancelled but then after calling 7 th day they told your number will be cancelled after 15 working days after 15 days called than they told, your cancel requst idd is cancelled and you have to take new cancel requst id.this process is going from last two months.i didnt use the card but i have paid the payments so why didnt they cancel the number?
my mobile number..[protected]..
plz replay
sandip modh
+[protected]

Data Card number [protected]
Relationship number :[protected]
Bill Period : 5th Jul-2016 to 04-Aug-2016
Abnormal amount Charged Rs. 1179/-

Out of the above bill my normal monthly usage 1GB Rs. 288/- has been duly paid and the service has been surrendered.
For the balance amount I requested for date wise usage for verification.. But so far the details not provided but threatening as legal action.
Pls. provide me date wise usage details to enable me to verify and proceed further.

Dear sir,

No:[protected]

My number is disconnected on july 16 2016, but bill got generated july 6th to august 5th 700/-

I have used july 6th to july 15th, i called customer care and told this issue

My number got disconnected july 16th 2016, but still im receiving the bills september 2016 and calls from customer care

Now i have received your mail like bill is 494/-, i have not received this bill and telling will take legal action

I have enough proof to file a complaint and i have used july 6th to july 2016 send this 10 days bill i will pay
My monthly bill is 600rs but how it will be 494/-

End me proper bills

Please check the attachment

Thanks,
Chirag
[protected]

Dear sir/ma’am,

I got a call from one of your executive regarding new connection of reliance postpaid number, the plan detail what i have been told by your executive ie: 499 plan (1500 = local std call, 200 = msg, 10 gb data 3g) i agreed based on the mention tariff and he has given me an option to choose one number out of 4 numbers (The number i have selected is [protected]) and he asked me to pay rs: 300/- for this sim along with my document adhaar card copy & office id copy (Payment recipt is attached herewith).

Next day “27th sep 2016” he called and ask me to pay rs 2300/- for same number, i got surprised & denied to pay the big amount, i asked him to return my amount which i have paid (Rs. 300/-).

He was giving me threat that the amount will not be returned at all, if you want to get your money back you are free to raise your complaint to court, the recoded conversation between me and your executive is attached herewith.

Hello,

Mera mobile no.-[protected] hai, ye pahle cdma tha 30 july 2016 ke baad
Relience-4g me change ho gaya,

Mai kai problems ko face kar raha hu...

1) jaldi call nahi lagti.

2) network fluctuation

3) customer care (*333 and 198) nahi lagta

4) koi bhi *121 and *129 ka access nahi kar sakta.

5) mera cell mostly time busy rahta hai

6) kai baar dusre reliance no. Se complain likhwayi koi fayeda nahi.

7) call drop sabse jayada case mere no. Par hai... Mera no 13 saal
Purana hai relince 4g me change hone ke baad service kharab ho gayi
Hai.

I had used reliance mobile broadband connection no[protected] for which I requested disconnection on 22nd Aug 2016 and the same was confirmed over the phone that services will be disconnected within 7 days. I was told by Customer care executive to clear current outstanding which I cleared on 22nd Aug 2016 . However I have been receiving bills after bills since then. I have not used the services after 1st July 2016.

I called reliance customer care executives on 22nd of Aug regarding the last bill and i told them that i have relocated from Delhi to Ghaziabad. So i don't want to continue reliance broadband service. They said just clear the last outstanding of Rs 1134 and it will be deactivated. I called them four times on that day (Interaction Id's [protected], [protected], [protected], [protected]) but suddenly today on 28th Sep 2016 i got a call from reliance and they said your last bill is generated and you have to pay this even you are not using it.

I called them again on 28th of Sep (Interaction Id- [protected], [protected]) and now they are saying yes you called us on 22nd of Aug but those calls were regarding your bill not for deactivation or termination of the services. Today again i requested to close the connection but i don't thing they will close it.

It's highly unprofessional. It's showing that your customer care executives are sleeping on duty they didn't listen anything and write whatever they want. Please remove this kind of staff it will be beneficial for you and for existing customers as well.

No one create the compliant request number for this issue

Hello Reliance Communication customer care,

Sorry for saying this, I am totally disappointed for your data card working & customer care service,

I have been purchased reliance Wi-Fi Data card ([protected]) Feb.2016 and till have not get proper 3G data service. Multi time I complaint your customer care, but no one taking responsibility for this network down. I paid the 4 months bill amount honestly with network issue, but customer care member can’t properly answer my query. So I cant pay the bill amount INR 1500/- last 2 months. Your peoples call me continuously (more then 20-30 hours) I have been connect my call for this bill payment issue. I properly explain my issue each time of my call with your care members, they gave different stupid suggestion for my issue, list below:

1. Please pay your bill, then deactivate your dongle.
2. We transfer your call my higher authority for query clarification.
3. We cancel of your payment, then you activate / deactivate your modem
4. We migrated to 4G JIO, so please buy 4G dongle
5. Simply throw your old dongle, buy new 4G dongle & SIM (Pay INR1800/-)
6. Most of guys not answer my call. Only listen my radio voice

Then no one create compliant for network issue until this time, I latterly know, this peoples are blame me, because reliance to move 4G side then it will not concentrate 3G /2G.
Yesterday I have a call from your legal advact side, she seid that you quicly pay your bill amount, otherwise you will suffer for legal Court action (without respect speech)
Today morning I call your customer care member, these person’s can’t properly answer my call. Your so will not be check your details, so you face lehgal action.number has been deactivated for bill issue.

We can’t able to check my data card status & any other details for de activated my call.

Still, I am ready to pay your bill within hours, but please give me proper 3G networks for my dongle. Otherwise I can’t pay this bill.

Please think my point of view, I have 1500 spent for this dongle with in 3 months, this migrate to new one so how can I purchase new one for your service.
I had consumed 2G data from your network (Not 3G), so please give your suggestion for this issue.

Any query please call me!

Regards,
Gnana Prakash.Rajagopal
M +[protected]

I had purchased the datacard from Reliance [protected]
only in the month of June 2016 and have been paying the bill well within the due date however last two months I had not used the datacard because they immigrated to 4G, they insisted in buying a new instrument, now only I bought for Rs.2500 now they are forcing the customer to upgrade and forcing us to buy the new instrument.

It is no where logical, I didnt use since then they are keep charging me the monthly rental for the datacard not used and sending messages threatening legal actions will be taken.

I needed justice for a customer who has not defaulted so far harassing like this

Sir i am mr. arindam bose recharge my mobile balance on 24-sep-2016 at 11:58 a. m. amount rs.40/- transation ref no. ig0ctlnbs8 through s. b. i netbanking after the recharge no call has been made but yesterday when i call your customer care he said that no balance available in my phone please right back my balance otherwise i will displayed it facebook, whats app and twitter
My mobile number is [protected]

I had been charged for late fee payment in the month of july 2016 for the month of jun 2016.

I had deposited the bill on 29th jun 2016 at reliance customer care and i had bill of the 29th jun. But they didn't submit it in there server and my landline get disconnected on 07th july. Then i contact the local customer care and then they updated it to there server. But i got the late fee payment charge in the month of july 2016.

I wrote to reliance customer care and the reliance appellate authority but yet didn't get any update.

Regards,
Sachin

Hello sir /madam my mobile no [protected] i'm old cdma customer. But recently my sim card cdma to 4g lte change at the time to my vice call is not clear. Because the sim card is data card package. So please change the package to vice call prepaid
My 4g lte sim no:[protected]
Msi no:[protected]

Please communicate to messege

Thank you