Reliance Communications Complaints & Reviews

Kindly terminate my Account:Subscriber Number-[protected].
Reasons:
1)Poor service(No responses from Reliance stores and Customer care.
the persons from Reliance stores are irresponsible
Reliance mobile store
No 77, rajiv salai, karappakkam omr
2)waiver was not provided till now for June and July Months(Internet is not working due to migration of CDMA to 4G)
3)with out intimation and confirmation, Net Plan was changed .

Sir, i want to attract your attention towards my problem that date 16/09/2016 i got a msg from reliance on my mob. no [protected] that your are successfully subscribed the video 56426 60 for 30 days.and Rs.60 was deducted from my main balance account but i had not subcribed it. In this regard i have complaint to customer care 198 many times but every time they said that there was some technical problem in server and called them after 2 hours. And after two hours when we called them every time our phone was disconnected by customer care. One time there was very rude and shameful behavier from customer care executive. finally our complaint was registered by customer care on 18/09/2016 with comp. no.[protected]. but we are not refunded till now.

In March 2016 Reliance customer care called me and told me that the old data dongle would be disconnected and constant internet msgs were sent to me to buy the new WiFi dongle as the services on my old dongle would be discontinued as of 30th march. I purchased hte new dongle at Rs. 2000+ with the add on 4G sim that was sent to me. It took 3 weeks for them to activate the card as the 4G services were not active in Maharashtra zone. I was told that once it was activated i would be intimated. I lost 2 months of internet use and wasn't able to use anything. On repeated calling the reliance tech team, they told me that my old dongle was supposedly disconnected, however, if i wanted i could pay a charge and recharge the dongle at the nearest store and reuse it. I told them i didn't want that, and to disconnect hte dongle. I was told they will send me a conf. email for hte same, whcih i haven't received. In the assumptiont hat my new dongle was working I assumed that the old dongle was discontinued. However, ever since April, i was getting bills on the old no. and the postpaid charge of Rs700 that was being added as a payment. I refused to pay it as reliance did not disconnect the old dongle and added on the charges to my new no. They called me about 3 times and all 3 times i told them that i would not make the payments. They have added on the charges and now have suspended my new dongle as well. Their cust. serv. has not recorded my conv. on disconnection adn state there is no initmation for the same. I am fedup with Reliance, adn they need to pay me Rs.2000 for hte new dongle. I have made my last bill charges, but refuse to pay the extra charges as i have not used any data on that no. and it is their oversight and mistake for not disconnecting or initmating me about the same. I would like to raise charges of harassment and the fact that i have not been able to us the internet for over 2 months. I am so disgusted with their incompetence and services. They are the worst service providers to home users.

Sir / Mam

On or before 22 Aug 2016, I have receive a call for port my number in reliance, after telephonic discussion I am send my porting code DD576568 with all document.

After dew days two Reliance – SIM (SIM No[protected] & SIM No[protected] was received against my porting code but still both are not activate and my mobile number [protected] (Aircel) was disconnect / deactivate.

Now I am face a problem because my mobile number – [protected] is not working last 15 days. Reliance store and customer care center not support in this case. So you are requested to please solve my problem and send a valied SIM.

Photos of Two SIM attach, which are received agst porting code DD576568

Data Card no[protected].

Forced to migrate from NC+ Rs.999+Taxes truly unlimited pack to 3GB FUP @ Rs.700+Taxes.

Was promised to be migrated to 25GB FUP but was duped into 3GB FUP on 4G without and proper communication.

FUP did not work and I was charged Rs 3955 and services barred. Forced to pay Rs. 3955 to earn that bills were inflated since the FUP did not work.

Still fighting for a refund and Termination of Services.

Relaince 4G is a true Fraud acting against TRAI Norms. TRAI must intervene and resolve this dispute not only for me for all the 70, 000+ customer for who have been a vistim of this 4G scandal by relaince
https://www.change.org/p/trai-must-act-against-reliance-communications-for-dupin...⇄

Hi,
This is after utter frustration that I am writing to you regarding my repeated requests for termination of connection that have met deaf ears for the last six months. I have been made to go from one office to another and also made to pay monthly rentals and my termination request is deliberately stretched from one billing cycle to the next. I also want to bring to your notice that I had bluntly refused at one point to be made a victim of such exploitation by paying bills for services I have not used, but I was threatened with a possible legal recourse.
This is extremely unethical, since I happen to be the victim here, not reliance communications.
Nevertheless, I have cleared all my payments as of this day and I want immediate termination of this connection. In case this is not heeded, I shall turn to the consumer court for relief. I demand that my termination request for the number- [protected](registered under name of Rohit pabreja) be brought into proceedings immediately.
I can be reached on [protected].

Dear sir,
my data card
would like to inform you that i was using 299 plan earlier and now suddenly plan has been change to 1100 rs plan. i din activated dis plan please change my plan and please wave off my bill, and my earlier plan again this month also bill has come with same plan, and in Goa pin no403802 your reliance office is shutdown . please look into this matter ASAP.

vishal Agapurkar
[protected]

I'm using reliance number [protected] on my infocus smartphone. Since yesterday, I'm unable to make outgoing calls and getting answer " voice mail box does not exist for this number." Mail to customer care but action taken yet. There is no contact number to contact customer care executives. Is there any idea how can I resolve this issue or should I stop using reliance services.

I Have marked many complaint against the poor network service and irresponsibility of customer care. Also billing issue. Since from july 26th 2016, I have complained against the 3G data and poor gsm network connectivity issue. but there was no action taken. I have made a request for plan change, but that was not taken. Now my both incoming and outgoing is barred. I wrote many E-mail and reminder, till there is no acknowledge even. I have proof of E-mail. Please take action and help me out. Atleast release my mobile number for mobile portability.

Thanks
siva -
[protected]@yahoo.com

Dear sir/mam,

I took a new reliance sim card for my company. The number on backside of sim card is raxr s[protected] but i have forgotten the mobile number regarding this sim. How can i know the mobile number with this sim number; please help me.
It was registered in the name of-
Krishna ecampus pvt ltd
No-344, nirmal, 2nd main, 1st cross, rmv 2nd stage bangalore-94, karnataka

My alternative no is [protected]

We have two dongles of reliance communication cdma service.
The company has stopped cdma services. And still sending us the bill.
When we enquired to their call centre they told us that they are giving us the bill for 4g. However we never have applied for 4g services.
We have never given any permission written or verbal which may imply that we want to use their 4g services.

I have a Reliance CDMA Number with no.[protected]. This was taken with unlimited plan Local/STD Rs.499/- scheme. I would like to close my Reliance Number and i logged a report to customer care close my number they have taken my request and they told me that it will close within 15 Days after 15 days i have call customer care to ask about my status they told my that sir your sim will not close because you have not receive our call but i have not receive any call from reliance again i call to reliance executive they told me that i have send this mail to our concern department it will close within 48 hours right now my sim is activate and daily my amount is exceed
I have already call Customer care Executive 13 times regarding this to reliance customer care id including Mr.Anil Ambani email id and TRAI id for terminating my Reliance sim immediately I request you to terminate this number immediately and other wise confirm. I have attach picture of that which is close without intimate me or without taken any action
Ajay Kumar
Mobile no.[protected]
email id [protected]@yahoo.com

I am customer of reliance communication ltd providing unlimited data rental plan forr one year activated on 20 nov 2015 this means no rent for one year for data wi pod . now they have changed plan from unlimited data to limited data plan without consent and billing arbitarily . inspite of repitedly telling for reversal of bill they are sending bill arbitarily and not deactiveting plan .

Reliance communication cheating cdma customers
Reliance netconnect+ a/c [protected] cust a/c[protected] migration to 4g

1. my dongle [protected] of reliance communication was recharged for 2999 for 45gb valid for 6 months on 11/7/2016.
Paymentiddate&timeamountstatussource
[protected]/07/2016 19:50:472999success

Account status:
Detailsamountexpiry date
Main balance (in mb) 1.[protected]
Netconnect+ balance (in mb)*46180.[protected]
Netconnect+ fair usage balance (in mb)*0.[protected]
Netconnect balance (in mb)*[protected]

2. when internet did not work contacted customercare who told that cdma services are being withdrawn i should migrate to their 4g so accordingly taken 4g sim from reliance & applied online migration paying
Order summary
Order id:158139 date: 08.02.16 total: rs. rs.2699.0
Status: succes

3. my account was transferred to 4g but showing 0 data balance. on contacting reliance customer care today i was told that company will not credit data i should pay another 3199 to recharge 4g data on migrated 4g
4. had i been told that cdma is being discontinued don’t recharge it, and i will have to buy wipod paying 2699 and data balance will not be transferred to 4g migrated account i would have not gone for the payment
Http://5.now i feel cheated by reliance communication that had taken recharge that i could not use even for single day and in addition made me pay 2699 for wipod and additional recharge amt of 3199 on migrated

Please either refund 2999 taken for recharge that did not work even for single day or credit equivalent data too my account to enable 4g sim in wipod work for balance of data in my account before migration initiated at behest of reliance communication
No replies or corrective action from rel. comm.
Also complained to trai but no action froom their end till date
Jairaj yadav

I closed my reliance datacard account([protected]) on August 18 2016 from Reliance Store Adyar, Chennai. I have an bill for that.
But they closed my account after 1 month from the submitted date and asking Rs 1445 /- to pay now.. They are generating some demand notice and sending . Is this their collection department tactics ? I am totally unsatisfied with their network. I have an postpaid mobile no also from Reliance. Can you please help me to clear this ?

Thanks
Francis

I applied for the reliance jio sim i got coupon code and when so went to reliance digital store at my place they said that coupon code is already redeemed and i personally not given the coupon code to any one and i asked what the problem is they said they don't know and they don't even care i asked its your job to answer us hland he said they are getting paid tois to sell electronic not for distributing sims and suggested me very gently to contact costumar care its happed last week since then i contacting jio costumar care but they not responding i tried through phone, email and twitter surprisingly in twitter every complaint been answered besides this coupon redeemed complaints i just want to know is some one taken sim on my coupon code or its problem with boo service

I am customer of reliance communications. My user id is[protected]. My connection is not working from 15 th july y. I have complain many times. Without solving my complain they close my complain... The company position is so poor that it is not able to provide device to the customer and when my complain will solve. We don't know. I have call many times toll free number but i do not get answer. I. So please solve my complain as soon as possible.

I have received this email for a connection I had closed in 2013. I do not see the point of getting this now and would request Reliance authorities to refrain from stating blatant lies i.e. "informed time and again" and "duly received by you".
I sent several emails to reliance support and tried to reach them by their official Facebook account but didn't got any response.

The email is as below,

APPENDIX – M

Notice U/s 20(2) of Legal Services Authorities Act, 1987

DATE 07/09/2016

From,

The Secretary,

Pune Suburban District Legal Services Authority,

District Court, New Building

Shivaji Nagar, Pune – 411 003.

KAILASH DAVE

613 RAVIWAR PETH SOMANI MARKET FLAT NO 17 2ND FLOOR

RAVIWAR PETH PUNE NEAR SOMESWAR MANDIR PUNEPUNE

CAF No[protected] MDN No [protected]

Ref: - Pre-Litigation No LK/OCT16/Z1 43542 of OCT 2016.

Subject: - Proposal of Reliance Communications Ltd, for presenting your dispute with regard to outstanding billing amount of CAF No[protected], MDN No [protected] before the Lok-Adalat for determination.

Sir/Madam,

Apropos to the subject mentioned above, you are hereby informed that, the Applicant Reliance Communication Ltd, Pune with regard to the outstanding billing amount of Rs 502/- has arranged an Pre-Litigation Lokadalat on Saturday dated 08/10/2016 at 11.00 AM to 4 PM. It is contended that you have availed Services of Reliance Communications ltd, but failed to pay the above mentioned billing amount. The particulars of which are as under:-

1. Type of the bill :Telephone/Data Card service rendered.

2. Name of Customer : KAILASH DAVE

3. Total Outstanding amount : 502 /-

Please pay the same on or before[protected] to withdraw the case

Taking into consideration the aforesaid contentious issues, it is expedient for referring your matter at Pre-Litigation stage to Lok-Adalat u/s 19(5) (ii) of the Legal Services Authority Act, 1987 for final determination. Hence you are requested to remain present in the Pre-Litigation Lokadalat, which will be held at District Court, Pune on 08th day of October, 2016 and get resolved the matter.

Treat this as Most Urgent.

Pre-Litigation Place, Time & Date:

Dist Court Building, Shivaji Nagar, Pune – 411 005

On Saturday 08th October, 2016 at 11.00 AM TO 4PM

CHEQUE / DD TO BE ISSUED IN FAVOUR OF “RWSL A/C RIS “[protected]"

and despatch to the following ADD:-

Reliance WebStore ltd

Bldg B 18 Office No A1, Kubera Park Society

Beside Fakhri Hill Soceity Opp. Salugther House

Near Lulla Nagar Chowk Kondhwa Pune 411040

FOR PAYMENT THROUGH NEFT

Account Name Reliance Webstore Limited

Account No. [protected] (Current Account)

Bank Name Standard Chartered Bank

IFSC code: SCBL0036084

After making the payment, please provide Bank Name, UTR code / Transaction Ref No. with Snap shot of the payment.

By Order

(Secretary, Pune Dist Court)

Contact No: IRFAN [protected] (10.30 am To 1.00 pm & 2.30 pm to 5.30 pm)

E-mail ID cro.[protected]@gmail.com

NOTE – This is a computer generated sheet, hence no need of signature

Data card number : [protected]

I was using the Wi fi connection fine with CDMA. My data usage is low and i never faced any issues with over usage of data.

Since about a month Reliance forcefully upgraded the dongle to 4G
Since then i am facing severe issues with data limit. 3 GB of data gets expired almost in 5 days. I cannot understand when the same plan used to last entire month earlier how come the data is expired so soon after migrating to 4G.

On top of that they simply disconnect the connection once data limit is crossed. There is no option to buy top up plans or extend the usage. There is also no option to downgrade speed and continue using the internet for rest of the billing cycle.

Pathetic service as i am clueless why the data expires so soon and i am bound to stay without a connection after the data expires and till next billing cycle.

Looking out for options and will have to discontinue the services soon.

Respected sir/madam,
My reliance cell no. Is [protected] (Kolkata circle). Now i am in
Gujarat. On 14th september, 2016 reliance cell company deduct
Rs.31 from my main phone balance. Previous my cell phone main balance is rs.72.13 but now it is rs.41.63. Also on 19th september, 2016 again deduct rs.30. This is 3rd time i complain because reliance company not respond for my 1st complain. I am not use any service for which the balance was deduct. Also reliance company not take my phone call. So my humble request to you kindly take action to refund me those deducted money. Please rectify this matter by which this type of thing not happen in future. If you want to contact with me via phone, my local phone no. [protected].
Kindly take necessary action from your end as early as possible.