Reliance Communications Complaints & Reviews

Dear Sir,

This is in regards to my 2 Reliance NetConnect Data Cards I held with the scheme of Rs 3, 000/- lifetime, with 1 gb data renewed every calendar month.

I have now paid Reliance an amount of Rs 2, 699/- on 16/06/2016 for one of the data cards to be dispatched to me or collected from a Gallery, however, i have still not received any intimation of the same.

I am attaching the proof of payment done from my YES BANK account for Rs 2, 699/-.

Thanks & Regards
Chetan Dhowan.

I purchased a reliance jiofi on 4th September. Got a message from Jio stating that my documents have received. Now when I try to activate the sim through customer care I get an automated message that a customer care advisor will contact soon and I should be online and then the endless wait starts.

Please help. I paid ₹2000 for a connection and now I don't have even information as to what I should do. My Jio number is [protected]

Yesterday only i infrom this regarding my problem to customer care they not response me properly. And even without my permission they cut balance from my number [protected]. And that service also not applicable to my number which cut that amount from my main balance so i kindly request u plz refund my 50 rupee to my account. So my number is [protected]

Sir,
रिलायंस gsm कंपनी के द्वारा मेरे बेलेन्स से दि.3/9/2016 को rs.40 बिना किसी कारण के काट लिए । और मोबाइल पर ये msg आये

You have been successfully subscribed to video54646sub60 service for 20 days. To un-subscribe sms unsub 4033 to 155223 (Toll free).

Your one time password (Otp) is zxn8 for 54646, generated at 03/09/16 00/34

और जब मैने कंपनी से इसकी वजह जानना चाही तो कंपनी के द्वारा मुझे दो दिनो से यह कहकर टाला जा रहा हे के दो घंटे बाद कॉल करो अभी सिस्टम खराब हे ।

मेरा न. [protected]

I'm using wipod Reliance data card. Once i forgot it in my friend room. But i was paying all the bills. Once i was late to pay the bills but i cleared all with the due amount. But finally i came to know that my data card was disconnected, still i was paying bills. I called customer care and they told me to go reliance outlet. But the stores were closed from 2 days. I tried to contact costumer care again they blocked my number. I'm a civil metro rail engineer having duty for 12 hours. I don't get sufficient time to go out. When i went to digital express they are telling me to by new data card. Reliance is not treating its customers well. The worst user friendly customer care department and it's procedure.

[protected]
Data card number :[protected]

Hi,

Please find my given reliance connection details…Without any information given connection was discontinued by Reliance on July. I have contacted reliance customer care, as they informed me that reliance has stopped CDMA services & ask me to purchase new phone of cost [protected]@RS / to submit new connection form for avail another connection.

Relationship No. :[protected]
Reliance Mobile No. [protected]

The connection was discontinued by reliance on July with out standing balance 228.57 Rs and again charged 269.80 on August.

I am very disappointed about your service due to

without proper notification service has stopped
My old phone is useless and I have lost [protected]@RS
connection was discontinued on July by Reliance and again charging monthly charges unnecessarily
receiving calls from call center for paying outstanding balance
Not responding for mails

I have already informed reliance customer care on July that I am not interest for new connection and do the needful for cancellation.

Waiting for your update on this & send me confirmation for connection cancellation.

Regards,
Jayaraj K.R

It's been more than 2 months Reliance has stopped operation of their Reliance Net-connect broadband service. Not there is only 4G service available.

My old 2G netconnect data card is non operational and has been inactive for 2 months. Reliance is still sending me bills month after month even after so many emails and complaints to close this account.

I seriously condemn such unethical practice by an Indian company looting people for the money they didn't earn.

Request the officials of this forum to intervene and close my account.

Sir my mobile no is [protected].
I received a text message from RM-58787 that : You have been successfully subscribed to LDRSubSUb30 service for 10 days. To un-subscribe SMS Unsub 4035 to 155223. on checking my balance I was surprised to find that Rs.30 has been deducted from my main balance.
This is happening second time to me
Sir I want my balance refunded asap.
Rajesh Joshi

Refund my money to my account 50 without my permission they cut from account .right now I want my balance so plz refund my balnace to my account my number [protected].so kindly refund my money to my number ..So I kindly I request to u plz refund my balance to my number it's very important for me plz now I have no balance in my account so don't delay

Reliance Postpaid Connection cancelation


i I have raised a request to disconnect my data card account
And after that I called customer case more then 20 times to disconnect my connection.
I cleared the due amount too for the month .
Now on May I got an other monthly bill, For the month.
My account is still active. They are not disconnecting my account.

My Reliance postpaid no : [protected]

Sir,
my no [protected] Jatinder singh . my plan is under unlimted. smartphone plan rental discount. Reliance sent me unauthorized VAS in this bill dt 9-7-2016 to 8-8-2016 . VAS in this bill is 2736.00 & S tax add also 485.26 . my bill due date is[protected] & I am shocked saw this bill because I didn't use this VAS . my no [protected] had suspended also

I want cancelled unauthorized. VAS & S tax & late fee . I sent mail u second time .
pls Reply this mail on mr.[protected]@gmail.com or alternative no [protected] or. [protected]

Reliance Communications is cheating its existing dongleholders.- In my case it cheated.I hadd reechargeed fr 6 months for 6 months with Rs 2999. Rel Comm.when complained of doongle noot working they told Rel Commn Discontinued CDMA services, asked to migr to 4G made me buy WiPod for 2699 dd not transfer data balance of 45GB Saying Rel Comn will not refund recharge amt nor will credit back to migrated 4G Asking me too pay 3199/= to recharge my account [protected] in order to use migrated to 4G.
Why did Rel comm accept recharge amt of Rs 2999 on 7th July knowing fully well, as they say, CDMA discontinued by company, then asked me to buy 4G Sim, go thru their online migration process to 4G, made me pay Rs 2699 for WiPod in order to use migrated to 4G & in while migrating did not credit balance of Data to migrated account? It is cheating by Rel Communication
Pl sign this online petition http://goo.gl/9qpFdd on Reliance Communication cheating on migrating old accounts to 4G if you agree with unethical business practice of cheating byReliance Communication

Jairaj Yadav

I am leaving in gujarat, valsad. My dongle is not working since last 2 month. I have discussed to upgrade my dongle but there is very poor response from the customer care & relinace care. As per reliance care this dongle is not more working but still they are raising the bill even not ready to upgrade it. I am really frustrated with working with reliance.

Dear sir,
This is to inform you I am using reliance sim. My number is [protected]
before a month I activated 197 rs recharge the offer was 250 local call . I received the MSG but my service had not activated that time. that time I complain so many Times to Customer Care but they always use to say that there is technical issue every time I call they repeated the same word that there is a technical issue please call 2 hours later. Every time I call to customer care I got only one answer . reliance never solve customer problems.
Day before yesterday my whole balance had been deducted by reliance. and I called to customer care the same response Technical issues please call 2 hours later. I call so many times every time same answer. very time the say that we are not able to check your details .

plaese help me

I am a reliance broadband user used id is[protected] registered on the name of sanjay garg.i wasted my money for the month of july and august..
after i complaint 12 times they resolved my issue again my connection worked for 1 month smoothly but now its again having such issues frequent disconnection, also my plan is of 4mbps but i am receiving the speed of 2 mbps..
resolve my complaint as soon as possible.

Hi,
It's has become a regular practice for Reliance Telecommunication Prepaid GSM service provider to harass customer repeatedly.

In my case, its continuous fourth (4th) time they have been automatically activating VAS service- Value added services and deducting Rs 30 each time.Initially when I called up Reliance customer care 198, they first deny of any such automatic deductions but after repeatedly calling them, they returned back my deducted money .

Again 4th time (within a week) when they again deducted, it made me really perturbed and again when I tried to contact Reliance customer care on 198, where as this time it was just impossible to talk to them. Atleast 30 times I would have called up but there was no way I could talk to any customer care (they waived off that option of talking to any of their representatives)

Then I thought of going to their Store Office & complain the same since its my own money (whatever may be the amount !!!). I visited SAIRAM COMMUNICATIONS_FT, Fortune Tower, Ground Floor, Chandrashekharpur -wasting my precious time, fuel & energy & was also surprised by their staff''s attitude/behavior. I happens to communicated with a lady named "CHANDINI" who in-turn misbehaved me by un-nesessary asking me to wait to meet their Store Manager (who had already left the Store before 1730 hrs on dated 03.09.2016), not registering my complain despite repeatedly saying to her that it been 4th time, whereas insulting me by saying that " IT'S HER MISTAKE TO RETURN MY OWN MONEY" & when I argued to her mis-behaviour, she asked me to "LEAVE THE STORE, AS IF SHE GOT THIS IN HER DOWRY).

It's like they will deduct money, and we have to spend more money to visit their store and get insulted over there also. In my opinion, only waiving off the deducted money is not the solution -THEY SHOULD BE CHARGED OF HARASSING, INSULTING & THEREFORE SHOULD PAY COMPENSATION FOR THAT.

Yours truly
U.K.Das
[protected]
utpal.[protected]@gmail.com

Problem in using data card HSD device cdma - [protected]

i had purchased this device some month ago from reliance store and recharge it life time recharge of
3001 for every month 1 gb data for life time, but since 2-3 month there is network problem as you are
upgrading in to 4g, i had also upgraded to 4G and sim had started and but 3001 plan life time 1 gb
free offer not yet received i had also complained they say they had given 2015 rs when i refused for
that amount i want only plan which i had taken 1 gb every month free, so they had deducted the 2015
rupees but the plan is still not yet given.

why these type of problem is going on if it is not clear i will be going to consumer complain for
it. please reply you answer.

please cooperate and do the need full.

data card no = [protected]

k.k.agarwal
[protected]
[protected]

My name is XXXXXXXXX. On 16/08/2016 I went to a reliance store in my area to change one of my BSNL no to RELIANCE through MNP. I submitted all documents and photograph on the same day. But till today(03/09/2016) the process is not completed. The real problem is, according to the MNP process my BSNL sim is already deactivated but the RELIANCE sim, the store man gave me, is not yet activated. since I use this number for my official work now my hands are closed . I even can't do my bank transactions.I have already visited the store about 5 to 6 times but to no help. they only say"your sim will activate in 2 days ; your sim will activate in next 3 days". .Add to that since I asked them about my problem every second day, they started to misbehave with me and with my father, even asked us to leave the store.I even tried the customer care service of reliance but each time I got different answers(one said "there is some technical issue now call after 2 hrs". another one said "the phone number is not in our database, contact the store you approached"). I am helpless sir.Please help me.
email - [protected]@gmail.com

Name and address of the Reliance store -
Laxminarayan agarwalla & Sons
Hari Mouri Chowk, Angul - 759122
Orissa

I have a number [protected]. My this number is suspended from 10 days
i port my number in reliance gsm from cdma on 18/05/2016 by paying bill on reliance web world m/s anmol infocom in sriganganagar by receipt number 24860 on 18/05/2016
every month my number get suspended
my number is in prepaid but company making bill in postpaid also i requested mr. Devender(t.M.) and mr. Surender (zsm) many times but they do nothing
plz activate my number other wise i have to go consumer court and claim for compensation . I also have recharge details i do on my number because i did it by my account so i also have receipt of recharge
when my number in working in prepaid why company making bill in postpaid
so please activate my number and oblige my ulternate number is [protected]
thanks

I am not able to receive the porting code. I have been trying for last one week. When i approched the releance store they said the number has been terminated we cannt do any thing. When i contacted the customer care they said numer has not been verified i cannt do any thing please contact the reliance store. I have been using the sim for last 5 years and now sim has become automatically not verified or terminated. Kindly look into the matter or else i will be approching the consumer forum as i have all received document ready with me, all calls record with customer care. You will e liable to bear the ligationa nd harassment chares imposed by forum.
Porting number is[protected]