Reliance Communications Complaints & Reviews

My reliance wi-fi through 4g dongle is not working since 2nd september. I have called customer care and was given complaint number “[protected]”. The connection is still not working.
It constantly shows red light on the 4g dongle.

Reliance number: [protected]
Not working since: 2nd september
Light status : constant red on 4g symbol

I am able to access the reliance homepage – 192.168.1.1
We have reset the sim card, reset the dongle and done other steps with call center support. After all these troubleshooting they disconnect the call.

Kindly assist me to fix this else i have discontinue reliance services and take some other dongle for use.

I have opted 599/unlimited month plan with 14mpbs for 5gb day + 5gb night data pack while purchased reliance data card [protected], last month reliance asked to buy 4g data card as old data card cdma network will be discontinued. So i paid to buy reliance 4g data card and used 4g data card as regular. There was information from the reliance shop that i will continue the same plan with 4g data card. All of sudden, data card was not working before my bill day and when i checked with your customer care, he said i have gone beyond data limited and reliance disconnected my internet service. How can it be? My plan is unlimited with 14mpbs 5gb day/5gb night. My regular billing amount is 599+taxes, but this month billing amount is 2740/. I was trying to download the invoice from http://myservices.relianceada.com to see what fake thing reliance has done for me, invoice is not available for this month billing. This is clear cheating the long time user. I was just using reliance data card quite long time because lower planning than other network. I used for quite long time even though network coverage is worse than other network in chennai. It is cheating the customer and i definitely discontinue the service and i will only pay the regular bill amount after reliance accepting their 4g data card

I am using reliance mobile number [protected]/[protected] and when ever I have a full balance in my account, they are deducting around 30/- from my account and it happened many times. Few times I observed and called to customer care number 198 and get back my deducted amount. I am getting back my amount only when we observed deduction from my account. Last time I already inform them not to deduct any amount without any intimation. But today again deducted 30/- and not get any message for deduction.

can I proceed with any legal complaint on this issue? Because I am educated and I can know deduction of balances from my account and can get back. What about other un-educated people who facing this issue. Even they are not sending any messages regarding deduction of amount from their account.

Please provide your suggestions and take this as my complaints.

Thanks.

Hello,
I have purchased a jiofi device which comes with a welcome offer along with jio sim. But i was not given sim for this and was asked to collect it as per the availability. How many days should i wait. It has already been a week since i purchased the device. Are u bluffing the customers giving false commitments?
My jio order number is: 0000067bxz.

Adv. altaf. u.
Ba, llb, mll & lw
Bldg no b-18, office no-a-1, ground floor, kubera park, kondhwa, pune - 411048
—

Final chance

Ref no: reliance adv/aug/z1 156573 date 11/08/2016

To,

Anant naishadham

C/o p* road

Opp * pune

Pune411005

Even after repeated folow-up you have not paid the outstanding nor present at lokadalat at pune shivaji nagar court. requesting you to pay rs.1982 /- vide caf no *9857 mdn *320 on or before 27/8/16 or else we have no option but to file civil case. at your costs and risks, which please note

Cheque/dd payments to be made in the name of "rwsl a/c ris[protected]".

Please send cheque /dd on below address.

Reliance communications, bldg no b-18, office no-a-1, ground floor, kubera park, kondhwa, pune – 411040

By neft

Account name reliance web store limited

Account no. [protected] (current account)

Bank name standard chartered bank

Ifsc code: scbl0036084

Contact mr. irfan on [protected] for further queries / cro. [protected]@gmail.com

After promising by reliance people easily get reliance jio sim from reliance digital mini store there will be no shortage there from 5/09/2016
But conditions is worst there.
I visit 7.00 p. M on dated 06/09/2016 on reliance digital mini store arya samaj road uttam nagar.
Its half shutter down. Appear shop is closed. Many people standing outside for getting sim. One employee sit outside after asking stock is coming from last two days. When i asked his name he angry on me and in frustration saying you can uploaded my video and check inside there is no sim available here. He is so frustrated due to company of reliance.
If sim stock is providing by company on this store why they are refusing and telling lie. Some people saying sim is selling in black in rs 400/-
Company should suddenly check this store after 6:00 pm if they are saying lie with people.

If yes until the stock proper available there. Company should closed this store till then sufficent availability not there.
Same conditions is sagar pur reliance digital mini store also.

Company owner is saying stock fully available of jio sim after 5/09/2016. On t. V
But conditions is worst.
How people will trust on reliance.
In future.

Company should check these store after 6:00 p. M on regularly basis.

And highlight number on every store so that they can easily complaints
If store employees is refusing to giving him sim

I had purchased a reliance jio wifi router and a sim card from reliance digital store, d xpress park mansion, park street kolkata. the televerification for my sim card no [protected] was done on 01.09.16 at 10.35 a.m. I was told that my connection would be activated within 48hrs. but till now no response I have receieved from reliance. despite several complain, there is no result . please help.

I have recharge my talk time with 110 on 1st september and got extra talk time also. Within 4 days i got message my main balance as zero, when i have not made enough calls to end up with zero balance. When i call them first of all they didn't pick calls for first 2times. I have waited for half an hour each. 3rd time one guy pick up the call and ask me to call after 5min. When i ask him why my balance got deducted he spoke with a high voice. They don't have attest a courtesy how to speak to a lady. This is the most poor connection i have ever used.

Dear sir,

I was one of the regular and old user of reliance wipod wifi postpaid however the speed and service for wifi was not satisfactory so i contacted customer care postpaid unit and asked to close and discontinue as a reliance user and my wipod was also stopped in 1 day but still i received a bill with unpaid due amount even thought i cleared all unpaid amounts.

Wipod number. : [protected]
Relationship no :[protected]
Closed on. : may 2016
All due paid on : 4th june 2016

Please look forward to this issue seriously as i am not supposed to get a bill even after paying all due amounts or after closing account.

I was a customer of reliance netconnect 999 unlimited plan. I was asked to buy a wipod and register the free sim number given to me for 4g upgradation for the cdma services would be shut down. They had also informed in the call that the plan would not change after upgradation. On doing so, after a couple of days getting the new wipod my plan was changed to 5gb for rs 900 without even prior information. And also after 5gb usage the data is not even provided at a lower speed. I have been a customer of reliance since 5 years and they don't even have the courtesy to inform the customers about the upgradation nor have they responded correctly on calling the customer care centres. They have deceived so many people like me as i'm able to find so many complaints regarding the same issue.

Hi,

I have reliance data card and actived life time data plan (1gb per month) reliance# [protected]. When i went tirupur reliance service center,. They said that my data card got deactived. But i didn't get any communication through mail/my contact no. Now they are telling that i have to upgrade 4g data card. I'm ok to buy a new data card. But they don't provide my existing lifetime plan.

I want exist life time plan.

Main important is that they gave worst response and spoke with high voice. They were thinking that we are uneducated. Really i felt bad because of their reply.

Regards,
Kalaiyarasan
[protected]

Sir my relince gsm mo .no is [protected] on sunday 4/9/2016 mere main account se 60 rs ka balance dedicated kiya gaya hai sir maine koi service subscibe nhi ki apke yaha se mere is no .par vas service activet ki gai or 60 rs ka mera balance cut kiya gaya har mahine mere no par vas service activet ki jati hai without my permission or apke costomer care mai call tak nhi lagta h on 24 may 2016 ko mere is no par automatic vas serves activet karke mere 60 rs ka balance cut kiya gaya tha meri complains id 1293789 hai on may apki company ki service se mai unsatisfay hu network bi bahut kharab chalta hai mp mai or hamesa mere main account ka balance dedicated kiya jata hai mujhe mera 120 rs ka balance refund kijiye varna mai apke network ko koi or network mai switch kar lugi apke costomer care wale mere complains ka koi solutions nhi karte hai mujhe pura 120 rs ka balance refund karo

With reference to my data card no [protected] i have been advised to convert from cdma to wi-pod 4g/lte and the instrument also changed and suddenly without any intimation yesterday my plan also changed service got disconnected. Every month i am paying rs 800 with a plan of 7gb day and 7gb night i do not require 4g service please change it to my earlier plan itself for 3g service. If not possible i would like to discontinue the service. I also called customer care over phone but do not got any solution. Since i am a privilege customer to you for a long time still i don't have any benefit but instead i am getting loss.

I am from panchkula, haryana. There is a stationary shop in sector 20 opp. Gopal sweets panchkula, the shop owner selling jio sim card in black of 1000 rupees. He only selling sim, not activating the sim. Reliance company have to stop to distribute their sim to this types of a dealer. Please it has to stop. Dealer contact no is +91-[protected]

My name. S. P dalla
My mobile [protected]

Respected sir,

I am consumer of reliance cdma as a number [protected]. This number service is closed last two months by your company. This number validity is up to year 2021.in this number balance was 116 rs. Approximately on date 11 or 12 june. 2016. After closed this service i give the complained many times on company toll free number [protected]. But my complained is not resolved by company carelessnes officers. This number is important for me. This number is registered with my lpg and banking services.

I go to for porting company area dealer. He don't cooperate with me. He take very cheap and rudely behavior with me. Then i complained on toll free no. On date 12/08/2016 and 22/08/2016 on number[protected] &[protected] respectively. But complained do not resolved now.
I give the complained on company appllate authority email on date 16/08/2016. But do not resolved. Then i call on [protected] number. But this officer aslo not resolved my complained.

Provide porting code immediately. Otherwise i will knock the door of consumer court and trai.

My contact number :-[protected]

Name. Subhash chand
City. Narnaul. 123001
State. Haryana
Cdma number is. [protected]

District. Mahender garh

Hello reliance team

greetings

Date : 06.09.2016

i want to discontinue the service of reliance data card ref my card no : [protected]

with immediate effect, request you to disconnect my service,

reason : I got new laptop and data card from my office.

Hope you understand the above, please do the needful with immediate effect

Thanks

You have been successfully subscribed to adpaystrmgmlysubs service for 5 days. to un-subscribe sms unsub 3672 to 155223 (toll free).
I send that message and i got replied u have unsubscribe that service
But till now they didn't paid the money back
Those are the responsible person from this carrier please refund my balance or else i ll do the negative publicity

My jio sim number ([protected]) got activated as on 5/9/2016 and till now my 3 months free offer o[censored]nlimited internet access and free calling which i got with my lyf flame 8 mobile has not being activated. I contacted customer care several times nothing is being done about this. Also i am not able to access my jio account as its showing error message (The subscriber id you entered is invalid). So i request you to please look into this matter.

Kapil juneja
[protected]

I am from dabua colony nit faridabad, there is a shop name "bagwati communication" the shop owner selling jio sim in black of 200 to 500 rupees without filling any form, he only selling sim, not activating sim. Reliance company have to stop to distirbute their sim to this types of dealar. When customers comes to shop, shopkeepar annoyed them by talking rudely, angry. It have to stop.
My mobile [protected]
Name shishu pal

Dear sir,

I am a new and valuable customer of your organization and I like to state that previously I was a postpaid customer of Airtel, Relationship No-[protected] and there my address was my company address i.e. M/s Hind rectifiers Ltd, 33A Jawaharlal Nehru Road, Kolkata-700071.

Now I have changed my connection only depends on reliability and economically service of Reliance.

In this context one representative called me from your side for address verification at day time.

Due to my unavailability that time I requested him to visit after 17:00 hrs.But he did not visit for the same and provided AV negative.
I am presently residing on rent which address is provided below and I had submitted the same at the time of applying for the connection (During porting from Airtel to Reliance)

As per conversation with your representative, He is not willing to revisit my address for verification purpose according to him.

Being a customer of Reliance I would request you looking to the matter and necessary action please immediately.

Details of Mine:
Animesh Das
C/O- Satyajit Debnath
12A, Vivekananda Road
P.O.-Santoshpur
P.S.-Jadavpur
Kolkata-700032

Cell id - [protected] (This no is very very important for me for Indian Railway Services Business)

I am waiting your valuable responds.

Thank you for your time.

Animesh.​​
Ph no- ​[protected]/​[protected]
mail to :[protected]@gmail.com