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Reliance Communications Complaints & Reviews

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Last updated Mar 6, 2024
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Reliance Communications reviews & complaints page 336

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S
sajath
from Sivagiri, Tamil Nadu
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Wrong promises

Address:Mumbai City, Maharashtra
Website:www.rcom.co.in

I am a reliance wipod user, i have been using 3g dongle at a rate of 1000rs for 40gb and when they changed to 4g it was informed that there will not be any change in plan for next six months. Based on this information i bought the new 4g device. After first month i received a bill of rs 9375/-. When i contact them they informed that they have changed the plan and they are not ready to talk much about it. My customer no is [protected] and bill...
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Address:Panchmahal, Gujarat, 389350

Iam using reliance internet as a post paid customer, my relationship no. :[protected], reliance data card no. [protected],
Till date reliance 4g data card not delivered,
Reliance store is asking, pls contact customer care we can not support you, reliance customer care is not registering my complaint, saying that pls wait it will get resolved soon.
With out providing 4g data card & internet service reliance is billing...
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M
MathivananSekar
from Ranchi, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reliance 4g uninformed tariff change - high bill, cheating customers

Address:Chennai, Tamil Nadu, 600044
Website:rcom.co.in

I've been using reliance data card for 1yr my plan is 999 40gb.
Last month reliance people called me and said about the 4g upgrade and asked me to purchase 4g device. I enquired about the plan they said it's the same tariff only the service is upgrading to 4g.
And they said if i upgrade i would get 10gb data as early offer.
After so many calls they convinced me to purchase.
I trusted and ordered it for 890rs i...
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A
ankit3705
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Random charges deduction, 9529562719

Address:Mumbai City, Maharashtra, 400710
Website:www.rcom.co.in

On my reliance no [protected], they have simply deducted from my main balance more than rs 200 or rs 300, i don't know for what they deducted. This is not the 1st time. They keep on repeating this. Really i got fed of reliance. Neither i have used data pack or any pack that will cost me this much. Please rectify this and do the needful. Its a very callous attitude from reliance communications...
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C
clint9943
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Data card billing issue, overcharging, plan change without customer intimation.

Address:400710

Data card #[protected]

My data card card plan has been change without my knowledge and without any intimation. Customer care is not responding to my call they are disconnecting my call. I am mentally very disappointed and cant able to concentrate on my works. My plan is 999 for 40 gb unlimited and bill came for rs 5044. I am just a common man and cannot able to pay this much amount that you have charged your own without my info....
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Address:Bangalore, Karnataka, 560043
Website:core.nic.in

Hi Team,
I have recharged for Rs.255/- for CDMA Mobile: [protected] and the amount was deducted from my credit card vide operator ref no: [protected]. But the amount was not credited to my a/c, if I called to customer they are giving very negligent answers.
Please help me in this Regard,
Hari Prasad.B
Cell: [protected]...
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Address:Jaipur, Rajasthan, 302006

I write to submit that i switched to ur 4g wi-pod when my reliance postpaid data card connection ([protected]) was disconnected. Before switching to 4g, i asked to customer care and your sodala, jaipur store that my plan that was of rs. 999 would be continued in 4g or i will have to do sonething for it? Both said u need not to do anything, ur plan would be same.
After 2 days my net was disconnected and when i asked to customer care...
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P
PrathameshSPai
from Bengaluru, Karnataka
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Footwear

Address:Udupi, Karnataka, 576101

Dear sir,
On 5th of august i visited your reliance footprint shop and bought a lotto sport sandal that costs rs. 2000 (Approx). I was pleased with it the whole of 3 days but on the fourth day, the stitch came out due to which i was without a footwear for the whole day. I was in a marriage function. It was a bright sunny day. The stitches are of obviously of very poor quality. This was in udupi.

Year back i had visited...
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S
Srikanthb05
from Udaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Plan change

Address:560100

To reliance team,
I was using reliance pro 3 from past 2 years, and i got a mail to upgrade to 4g as they are terminating cdma services, and made some promises that no change in data plan before upgrading my old plan is (Rs. 999, 40gb unlimited) but after upgrading, they changed plan to rs.900, 5gb data).

I need my old plan back as you promised on upgrading time.

Name: srikanth b
Dongle no : [protected]br...
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E
Ekant Mate
from Delhi, Delhi
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Regarding extra bill.

Address:411040
Website:myservices.relianceada.com

I was using Datacard number : [protected] from Reliance Communication
I was having reliance 3g data card, reliance in order to shift it's services to 4g, stopped services of 3g without seeking permission of customers . And compelled us to purchase 4g wipod to continue service. No option of continuation in 3g given. Therefore, I purchased 4g wipod in the month of May 2016, the reliance Webster employee informed that original rental plan...
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S
S.v.shah
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

4g data plan wipod

Address:Ahmedabad, Gujarat, 380015

I had reliance 3g data card, reliance in order to shift it's services to 4g, stopped services of 3g without seeking permission of customers. And compelled us to purchase 4g wipod worth around rs.2700 to continue service. No option of continuation in 3g given. Therefore, i purchased 4g wipod in the month of may 2016, the reliance webster employee informed that original rental plan of rs.400 will continue and there will not be any increase...
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Bhanu Pratap Singh Parihar
from Virarajendrapet, Karnataka
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I was cheated during 4g upgrade

Address:560066

I was using rs.999 - data 40gb plan
I was told after 4g upgrade plan will remain same.
After i spent money on buying 4g device and migrated to 4g.
My plan was changed to rs.900 - data 5gb.
And on top of that, they have disconnected my services now when i consumed 6gb as reliance people say i have to pay first rs.1700 then only they will resume services.

This is fraud totally.
Ambani is just...
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P
paventhan89
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer plan changed without knowledge

Address:Cuddalore, Tamil Nadu, 607402
Website:myservices.relianceada.com

Hi, my reliance 4g data card number was [protected]. Without my knowledge my 4g data card plan has been changed by reliance. Previously i used reliance 3g wi-pod, i paid rs.650 monthly for the data card changers, suddenly reliance asked us to change the data card and told that old data card will not work for use. So we bought the new data card by paying a huge amount. At that time, they confirmed that we will have the existing plan for the...
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P
Pruthak Acharya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

(rcom 4g) complaint datacard 9374604164 4g upgradation

Address:Ahmedabad, Gujarat, 380062

I am using datacard number : [protected] from reliance communication
As reliance were shutting down cdma network i got call from their executive & they have asked me for up gradation on 4g. they also have send 4g sim card at free of cost.

When i asked to customer care about my exiting plan before migrating to 4g/lte, they said data and plan will be same as before (cdma plan) you just need to buy wi-pod for lte.
br...
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C
Consumer Realiance 4G wipod
from Alappuzha, Kerala
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Reliance wi pod 4g lte

Address:Chennai, Tamil Nadu, 600078
Website:www.rcom.com

Poor Response from customer care
Like everyone i also changed from 3g to 4G wipod after paying for my second reliance data card.
Customer care promised for the same data plan from 3G to 4G. but now they informed me that the plan has been changed to 3GB limited only.
And also my wipod is not even getting signal.
My complaint number is[protected].
Just i want to terminate the Data card if i call also the customer...
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S
srinu565
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reliance 3g data card billing

Address:Hyderabad, Andhra Pradesh, 500072

I stopped using my reliance 3g (Cdma) datacard once the company announced that they are not going to support 3g any more. And i didn't get migrated to 4g. But, when customer care representative called me, they said that i can have my current plan (2gb for 299/-) in 4g also, if i get migrated by purchasing 4g datacard. But i didn't buy it. And i didn't show any interest to get migrated. Now, my recent bill shows that my datacard number ([protected])...
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M
mugi36
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non cooperation from co

Address:Mumbai City, Maharashtra, 400077

1) i have a postpaid connection of rel comm. Since last 10 yrs. Earlier cdma sub. Converted to gsm.
2) the co. Is at its descrition changing my internet plans without my consent.
3) the co. Is not ready to change my connection from postpaid to prepaid.
4) when i applied for portability to airtel they have rejected my application without giving any reason....
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Indrajeet Sahu
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Sim card missing

Address:492001

Lost of number [protected] from raipur
Dear sir/madam,

This is to inform that i lost my reliance sim card no. [protected]

So i am obliged to you.
Kindly block this number as soon as possible.

Thanking you
Your's faithfully
Indrajeet sahu
Alternate mob no: [protected]
It will essential because any one can missuse it
When i call on this no. A unkniwn...
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M
mussarrat khursheed
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tower issue

Address:New Delhi, Delhi, 110091

I musarrat khursheed owner of house no 15/109-110 trilokpuri new delhi 110091 given teress of our house on rent for tower and getting rent regularly till jan 2016. Now i am not getting rent for last seven month due to some local adminisrative issue of trilokpuri local residing people.
The local people obstract the personnel of relaince and hurdel the service of tower.
But as contract of aggreement as lanloard our resposibility...
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Kartik Iyengar
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband internet -, no connection false info given by customer service agents

Address:411048
Website:reliance communications

Customer id :[protected]
Name : kartik iyengar

Reliance team,

My internet is not working since 4th aug 2016 and i have raised multiple complaint nukbers[protected][protected]. As usual customer service promised a 24 hour tat for resolution. The customer service representative informed me that the ticket is closed. How can any complaint closed with user confirmation is beyond...
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