| Website: www.rcom.co.in/Rcom/personal/customercare/customercare_sac.html |
Dear sir,
This a request to please look into my matter, I have payed all my bill amount on 24/08/16, and also given a written request with my all documents and photo attached on the same day, for opting to change my service from post paid to prepaid, the staff accepted all my documents and asked me to pay all the due amount, which i have paid and shown them the bill,
the staff of RESOLUTION ENTERPRISES, 34 Chowringee Road Kolkata 700 001
assured me that it will be changed accordingly,
In the mean time i went to recharge my mobile in a local recharge shop, it was found that my sim no [protected] has been terminated and can not be recharged.
but to my surprise i am still receiving bills and calls from the Reliance communication, and some advocate calling and threatening me and my wife's mobile no,
The above incidence has been mailed on 15/07/16 to Customer service and received an reply from Pratik Shetty Officer Customer, Reliance Communication Limited, on 21/07/16 that my No has been terminated by his verification..
Why is the Bill being sent when i am not using any service.
Look into this matter and Help.
Rajesh Upasak
Sep 19, 2016
Complaint marked as Resolved
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2016
Reliance Communications Customer Care's response Dear Rajesh,
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
https://www.change.org/p/trai-must-act-against-reliance-communications-for-dupin...⇄