Reliance Communications Complaints & Reviews

Its been more than a week now I didn't hear anything from the customer care team, neither received any acknowledgement to the emails I sent to Appellate authority, datacard support team, customer care etc...

My only concern is I have been paying as per the regular plan rs.999/- assuming which I continued with the migration and it was clearly mentioned in the 4G upgrade form that "there is no change in current data plans".br...

I made complaint thru E-mail on 27/07/ 2016 at 4:34 PM, regarding Internet Connectivity Problem on my Broadband connection ID[protected].
On 28/07/ 2016 at 4:28 PM Arti Pharalay Officer-Customer Care, Reliance Communications Limited. responded thru their E-mail informing me the SR No. as[protected] and also it will be resolved within 24 hours.
On 28/07/2016 at 16:26 hours I also received the same Information thru SMS from...

I got the data, but what about problem faced by me :

1. Mailed 10 times to your customer care mail id, - but till now no revert

2. Complaint no. 198, have no option to lodge a complaint regarding issues. No ivr options available there

3. When i talked with chargeable no. Then your executive said that, we can't help, we can't register your issue. I have a full call recordings for this conversation.br...

I applied for a broadband fixedline connection in the month of march and was informed that the connection will be established in 2 days later after 20 days we cancelled the connection as it was not given stating that there is some local political problem. Its been 3 months i have not received my refund cheque. The manager rajiv is not receiving my phone calls.

Please take necessary actions and provide me with the refund cheque....

Wipod no - [protected].

My name is vipul modak. i was using reliance cdma internet service (wipod) from long time, rental plan activated is rs. 599/- per month with unlimited internet. i have paid last month bill before due date but internet services are not working since 25 days.

I mailed to "appellate authority mr. vishal gurung"
(email id - 'rcomappellateauthority. [protected]@relianceada.com'). but he do...

Reliance netconnect+ in name but no network connectivity or even disconnection of connection. I had a netconnect+ postpaid connection [protected] which i wanted to terminate due to the problem of not working almost dead for more than 30 days. After raising it with the customer care for 7 times, for which there was no response, i had to ask for termination of datacard. Since it was postpaid it was billed even though i did not get to use it...

Reliance data card no. [protected] bill plan rs. 918.00 every month (usage of 10gb at higher speed thereafter at lower speed)

I am using reliance net connect broadband since 6+ yrs now from reliance comm. however, in may / june 2016 they had upgraded to 4g and asked to purchase the new dongle as the cdma would stop working.

It was clearly intimated during may / june 2016 before going ahead with 4g that the same...

Team,

I am using datacard number : [protected] from reliance communication
As reliance were shutting down cdma network i called them for up gradation and lte query
When i was i asked to customer care before migrating to 4g/lte, they said data and plan will be same as before (Cdma plan) you just buy wi-pod for lte.
So i bought a lte wi-pod, but when lte started now my plan changed from 10gb to 3gb. They...

My name is venkatesh. i forgot my reliance netconnect+ modem number... please provide the details for me..

Here are the details of the modem:
Name: d. venkatesh babu
Model: huawei ec159
Fcc id: qisec159
Meid: a0000036a5c1a0
Rsn: rhwcde[protected]
S/n: f7z5ta[protected]
Sku: cdhw13z1

Email: venkatesh. [protected]@gmail.com, friend. [protected]@gmail.com
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I have been a reliance customer for the past 4 years. My reliance number is [protected].

In the month of may 2016. I received a call from one of the customer representative of reliance informing me that they are going to be suspending the cdma network and they will be migrating all of the users to 4g network. I enquired about the additional charges and they informed me that they will not be changing my plan as long as i have...

I have been using reliance wipod internet from feb 2016 and my data plan was truly unlimited 3g plan of rs. 999 (1150/- with taxes) with no data limit.
My wipod no. Is [protected].

On 10th july, reliance upgraded my device from 3g to 4g stating the benefits will be the same. However, when i confirmed with customer care around 10 times, they said that my data plan for reliance wipod 4g is converted from truly unlimited...

I asking more than month for prepaid conversion of my postpaid datacard but they are not at all responding. They always tell me to come after few days since reliance 4g upgradation they couldn't do the process i mentioned and i went their for more than 5 times, the answer is same
Kindly help me out on this, i want my postpaid datacard to be converted to prepaid asap....

This complaint is unresolved since a month. I have made numerous calls and emails to reliance and haven't received any response till date!!

Reliance wipod/dongle number: [protected]

Today morning i have received a bill amount of rs. 4566.00 from reliance that is supposed to be paid by 16th august. While i believe that my current plan (Including taxes) is rs. 1494 per month for unlimited usage.

Firstly,...

Sub: regarding closing of cdma and opening gsm for reliance communications.

I'm using reliance cdma dongle for 3 years to connect to internet. It has the worst customer care service. Last month they closed cdma services in tamilnadu without prior notice and told us we will be upgrading to gsm shortly and it will take 10-15 days to activate. We were also asked to buy 4g wifi dongle for the gsm services.
We dont have any...

Sir, i'm a reliancewipod user [protected] my reliance number,
Ir my pack is 999 of 40 gb 3g unlimited they started 4g widout asking me they have changed my packs... They have charged me 10000 rs bill... It's cheeting they have cheated me they wrongly changed my 999 pack o[censored]nlimited 3g to 1100 rs 5gb 4g without knowing me asking me... I'm vry much sad and depressed by this i can't sleep at night of paying 10000 rs bill plz plz sir...

Last 15 days my data card was not working in office.. I had discussed several times with customer care, they are not ready to cancel the data card..

Customer care peoples not responding properly i have all records in my hand phone. Also they are disconnecting my calls once after getting all information..

Kindly help to close the issue asap.. I don' t want reliance net connection now and future also.
br...

Dear sir/mam my name is rajesh shantinathrao inje, aurangabad, maharashtra, i have a mobile number [protected] of reliance prepaid, i m using this no. From most than 5 years in reliance and this is my personal number but it is not registered in my name. First time i know this when cdma service is converted in to gsm i want the port code for port this number but port code does not received then i called to customer care they told me that this...

My self bhargesh vaghela
And i am customer of reliance communication since last 8 years.
Before 8-9 month ago i converted my cdma mobile number prepaid to postpaid.
At that time reliance give me a plan of 497+tax
Scheme: unlimited net + call + ama


But after converting in 4g reliance promise to give 10gb free data. But not giver
After converting 4g my plan was change
Scheme :...

Dear concern,
I have purchased fwp handset with 1299/- plan from your reliance communication centre baddi dated on 27-07-16, i had deposited payment & all required documents for activate related plan. but still 02-08-16 not any response from reliance office side. they are not provided any contact number for checking our phone activation status our person visit to reliance office 8 to 10 time regarding this matter but they have not...

I have been using reliance pro (Cdma) dongle at rs.999/- per month unlimited plan for ages. But last months i was consistently getting calls and emails to upgrade it 4g, as cdma was getting terminated. The email from reliance read clearly "no change in your current data plan rentals & benefits", this was again confirmed by customer care person from reliance on 15/6/16. On his assurance on data plan remaining intact, i went ahead ordered wipod...