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Reliance Communications Complaints & Reviews

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Updated: Feb 27, 2025
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M
mazhartheone
Jul 17, 2016
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Address: 400709
Website: www.rcom.co.in

When will i get the 10gb free internet for upgrading my reniance netsetter (reliance 3) to reliance 4g and wipod.
Reliance livechat or phone support is not available and they don't know about the status?
I am postpaid customer of reliance from 1 year. if i use data more than my plan limit they may bill excess. if i don't use they may say, your free data validity expired. what do i do? where do i contact?
Reliance Communications customer support has been notified about the posted complaint.
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    A
    Ashwani Mandal
    from Raigarh, Chhattisgarh
    Jul 17, 2016
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    Address: Raigarh, Chhattisgarh, 496001

    I have call to your customer care seven (7) times for query my balance debit, but all time reply on your customer side, technical problem, technical problem, technical problem, than call again after two hours, than i have call again after two hour, but same reply, server down, technical problem. So my problem not solbe.
    Kindly my debit balance 60 rupees quickly refund. Do the need full.

    You can check call details:-
    Mention below:-
    Call timing to customer care:

    17:51 16/07/2016
    20:07 16/07/2016
    22:12 16/07/2016
    23:23 16/07/2016
    23:29 16/07/2016
    00:04 17/07/2016
    00:21 17/07/2016

    With regard

    Ashwani mandal
    Mob. No:[protected]
    [protected]@rediffmail.com
    Reliance Communications customer support has been notified about the posted complaint.
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      A
      arijcpl
      from Delhi, Delhi
      Jul 17, 2016
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      Address: Kolkata, West Bengal, 700020
      Website: relaince datacard and connection

      Respected sir
      This is to inform you that i am your esteemed customer holding two numbers ([protected] for mobile and [protected] for dongle). For nearly 1 year. Currently i have faced many difficulties in terms of your network related, customer service agents, and their disconnecting call more than two times, and bill related issues for my dongle connection.

      Your dongle net speed is very good as a reasult of which i am using the connection, but from past month onwards i have faced may network issues, which is still unresolved and a reasult of which i am not able to use my dongle despite of giving monthly payment on time.

      I have called your customercare number more than 10 times but being able to talk with ur representative only three times where the first call got disconnected due to call drop issue and further that two of my calls where disconnected from your end as i have heard there pick up noise.

      From the past two months i am getting my bill on 20th to 23 rd of every month, where the due date of providing the payment is only for two dates, reasulting which i have to pay 100 rupees extra for late payment of bill.

      The bill i have received is not the original bill when your representative calls for giving payment intimation. I have told them two times i have told for changing a bill cycle and they said that they are raising a request for that but i have not received and complain number or docket no.

      From past 7 days i an not able to use my dongle net connection as it is getting disconnected every time. One day your representative call me to upgrade my connecting for 4 g and also said that she is sending a new sim which will be delivered within 7 days, but more than 1 month has crossed.

      Sir this is my last request for any help from your side as i am disgusted with your service reasulting no options to leave my two postpaid connection.

      Regards


      Arijit sengupta

      Mobile no - [protected]
      Reliance Communications customer support has been notified about the posted complaint.
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        S
        Sʜɩvʌɱ Dʌɱɭʌ Sʌʀpʌŋcʜ
        Jul 16, 2016
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        Address: Yamuna Nagar, Haryana, 135001

        Hey, in my sim, no. [protected]
        there is no network but network is available in my area and other peoples sims working fine and i had complaint many times but did not get any response. this problem is from 2 months but now i am thinking to ho t police station register FIR.
        My sim is not working from 14 October 2017.no network is shown. Plz inform me the solution of this problem. My number is [protected]
        My reliance sim is not showing network since 1st November 2017, so that reson i can't port with jio. This sim having my business contact, plz help me
        My number is [protected]
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          P
          P M K Prasad
          from Manthani, Telangana
          Jul 16, 2016
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          Address: 507101

          My phone was theft in train, i have taken new sim with same number from reliance communications, kothagudem, khammam dist telangana against payment of rs. 100.00 for duplicate sim. It was about ten days, but the same number was not activated, getting upset and unhappy about reliaance service by dealers. Attention is required on them. I am the regular customer of reliance since 20 years. But getting unhappy and too worst situatin. My phone number is [protected] (Tobe activated now) and my alternative phone number is [protected]. Pl give justice and do it activated immediately.
          Reliance Communications customer support has been notified about the posted complaint.
          Very bad service
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            J
            Jignesh Dhandhukia
            from Bengaluru, Karnataka
            Jul 16, 2016
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            Address: Pune, Maharashtra, 411007

            I was using reliance connect corporate plan which was costing around 510 every month. After upgrade to 4g, the plan has been changed to default 5gb for 900 rs.
            Upon calling to customer care, it was been said that the plan has been changed for all the customer's and it will be applicable to me as well.
            However before upgrade i was been told that the current plan will continue and there will not be any change to it. Where as the 4g plans shared by reliance are very expensive and its not at all competitive in the market.
            The customer care executive was reluctant to take the complaint or give the line to senior executive to sort out the issue.
            The plan has been change in mid of the billing cycle, currently clue less how the 4g and broadband charges will be applied. As the data was used in the earlier connection as well and currently not able to check the usage done of earlier connection.
            There was no clarity given by the help desk executive. (Animesh mukherjee).
            Need resolution on priority. If there is no resolution need the money back of reliance wi pod and want to cancel the connection.
            This has become one sided contract and its against consumer interest.
            Jignesh
            [protected]
            Reliance Communications customer support has been notified about the posted complaint.
            No response from Reliance Communication on the complaint or concern raised. Its one sided contract/plan just put on to the customer.
            Please sign this online petition against RCOM 4g migration issues.
            With every signature, email is sent to TRAI/DOT/Ministry of Communications
            DirectLink: https://www.change.org/p/trai-must-act
            Alternate Way:
            1) Go to change(dot)org
            2) Search this petition "TRAI must act against Reliance Communications"
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              H
              hasan_l
              Jul 17, 2016
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              Address: Mumbai City, Maharashtra, 445001
              Website: rcom.in

              Hasanali h lalalani
              Yavatmal
              Email [protected]@gmail.com
              I am a subscriber of reliance netconnect my no is [protected]. The company asked me to upgrade to 4g. As 3 g servise has been suspended. I had made a recharge of rs 1499 prior to upgrade just few days. As promised the balance data/10gb has not been carried forward nor refund o[censored]nused data of 3g is made.
              Reliance Communications customer support has been notified about the posted complaint.
              I had purchased Reliance dongle 3G. after few months I was told to upgrade to 4g wi-pod worth rs.900. as the company has suspended 3G service
              Reliance had assured me 10gb 4g data after purchasing wi-pod. It was also clearly mentioned on the website .now the customer care executive is asking me to recharge it as they have cancelled the free data. a
              This is a total fraud and unethical as they had advertised giving free data largely.
              I also want to state that I had made a Recharge of Rs 1499 just few days when there 3 G servise was active.
              Hasanali Habibbhai Lalani
              Yavatmal
              Net Connect No [protected]
              My Mob No [protected]
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                K
                kputhran
                from Mumbai, Maharashtra
                Jul 16, 2016
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                Address: Mumbai City, Maharashtra, 400092
                Website: www.rcom.co.in

                Dear sir,

                Was a customer of reliance communication ada below are the details of the complain.

                Name: kiran puthran
                Connection device: data card
                Type: cdma
                Id: [protected]
                Service plan: post paid
                Place of data card purchase: reliance store chandavarkar road, borivali (w), mumbai 400092
                Rsn number: rztcdc[protected]
                Date of purchase: 01/03/2016


                Complain:

                Had purchased a fresh data card (details) above from reliance store on the 01/03/2016, was using is for couple of months. reliance had disconnected my connection from may 15 2016 stating that cdma service has been stopped and you data card would be unusable. the sent us a link to register for 3g sim, but their serivice did not start immediately. i requested the reliance mobile store to compensate for cdma data card (which is still under warrenty) with a free 3g data card upgrade, but the mobile store bluntly denied. i requested the same from their customer support, but after 4 -5 request the company gave me another surprise, they started sending me bills on data connection which i was'nt using. i have been getting bills from the comapny from past 2 months and i have been receiving harressment call to pay the bill at least 10 time from company ivr and billing center. each time i have requested them to compensate my data card, but no complain was registerd. i was then forced to go the mobile store and filed my request to disconnect my number.

                I have never experience such pathetic customer service in my life. my graviences

                1. reliance communications have not informed the customer on the disconnection of the cdma service.
                2. very poor handling on the migration to gsm.
                3. hundreds of customer coming with a similar complain and no one is addressing the same.
                4. i have lost rs 2200 which i have purchased the dongle and the company is pushing customer to buy 3g dongle for 800. this is shameless.
                5. and the hight of all, the customer is sending monthly bill for the connection which is not been used.

                I request you to take this complain very seriouly as there are hundred's of customer who are having the same problem and there is no where to go. the mobile store franchise are helpless as the company is taking things lightly

                Request your urgent help and attention.

                Regards
                Kiran puthran
                Reliance Communications customer support has been notified about the posted complaint.
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                  S
                  sangam821
                  from Mumbai, Maharashtra
                  Jul 16, 2016
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                  Address: 560096
                  Website: www.rcom.co.in/Rcom/personal/home/index.html

                  I wanted to convert my reliance cdma net connect to prepaid from postpaid.
                  I visited the reliance store and they told they can't do it and cancel it through the customer care.
                  I called customer care number hanging on for an hour to hear that they don't have the cancellation option and they get back to me.

                  Want to know why no cancellation is allowed and why we have to pay the extra bill???
                  Reliance Communications customer support has been notified about the posted complaint.
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                    R
                    rengarajan vijayaraghavan
                    from Chennai, Tamil Nadu
                    Jul 16, 2016
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                    Address: 600018

                    Please disconnect wireless internet services on [protected] as i have migrated to hi speed fibernet.

                    I have requested several times by email for discoinnection from 1st week of july. no response so far.

                    Customer care not responding even after holding the phone for 5 or more minutes, many times[protected].

                    While i am prompted bill for payment of my dues, it is pathetic that i dont even get a response to any of emails or oral communication onec i could succeed, however no one has contacted so far.
                    Reliance Communications customer support has been notified about the posted complaint.
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                      S
                      sk fayaz ali
                      from Hyderabad, Telangana
                      Jul 16, 2016
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                      Address: 506002

                      Hi,
                      This is to inform you that my number [protected] is not receiving any signals, since 4 days. Before that outgoing facility has been disconnected due to late submission of documents by the local representative. I thought that has been occurred due to payment so at night i made a payment of rupees 616.03/- (Receipt id is amip[protected]. I address this issue to the customer care on call but the issue has not yet been solved.
                      Please look into this asap, as this is causing me a lot of trouble.
                      You can reach me on [protected].
                      Reliance Communications customer support has been notified about the posted complaint.
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                        S
                        Sudhir5096
                        Jul 16, 2016
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                        Address: Ratnagiri, Maharashtra, 425001
                        Website: Reliance

                        Dear sir
                        I hv register a complaint at reliance customer care 198 with reference sr no[protected] regarding non receipt of 10 gb 4g data after activation of 4g migration from cdma to 4ggsm... i did 93 recharge for the same as offer given by reliance... but now they are tailling us our policy is change now... and they have crediated me 2g data instead of 4g 10 gb data... really this is foolish...
                        Again i called to customer care but they told us we are unable to take your complaint regarding this... sir my reliance no is [protected]...
                        Udhir. [protected]@gmail.com

                        Regards

                        Rupali thakur
                        Jalgaon maharashtra
                        Reliance Communications customer support has been notified about the posted complaint.
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                          nzjoseph
                          from Mumbai, Maharashtra
                          Jul 16, 2016
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                          Address: Bangalore, Karnataka, 560037

                          I bought the reliance wipod based on calls from reliance stating that cdma being replaced with gsm for 4g. 3g services stopped soon (Data card [protected]) and 4g service is still not available.

                          Trying to reach reliance customer care[protected] toll free) for last 2 weeks, not able to speak to customer care person. As soon as option selected, the call drops.

                          Visited reliance store for resolution, they do not have a clue about 4g activation dates. I have incurred cost for wipod, for a 4g service which is still not activated.

                          Navin
                          Reliance Communications customer support has been notified about the posted complaint.
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                            J
                            Jugalkishore Jha
                            from Kolkata, West Bengal
                            Jul 16, 2016
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                            Address: Bardhaman, West Bengal, 713212
                            Website: www.reliance3gsolutions.com

                            Dear sir,

                            Based on agreement and consequence offer from mr. rjeev kumar c/o reliance 3g solution, who came to came across a advt in ananda bazar newspaper in which it was sritten "call [protected] for reliance company mobile tower installation on residential site monthly rent is 95, 000 and get advance 1 core and job for one person with salary 15000".

                            When i contacted the advertiser they told me to deposit 4500/- towards areal and satellite survey for our site eligibility. they gave me an a/c no. pnb a/c. no., [protected] sursh sharma, branch –faridabad. i deposited the amount on at pnb a/c. after this they send a agreement copy, term & condtion paper. after three days i got an aggrement papers in speed post courier at my address in which it was communicated that my place has been selected by the company and they asked to pay rs. 48500/- installation of reliance tower can be started and you will get a cheque of 70 lacs as a advance money.

                            In the hope of getting rs. 70 lacs i deposited rs. 48500/- in. pnb a/c. no., [protected] sursh sharma, branch –faridabad

                            After few days later, we have received another phone call from reliance 3g soulation saying that another 140, 000/- has to be paid for a 2 % transaction tax charges and if it is not paid within 24 hours the agreement will be cancelled and the amount already paid will not be refunded back. we have made the payment in same account number.

                            Again after few day later, they inform us another 66400/- has to be paid for transportation charge which is refundable once tower installation complete. i have made this payment as soon as possiable.

                            All invoice’s & offer copy has been attached for your ready reference

                            After that the mobiles were switched off. the company site became still accessible and the persons fled away. thus i feel duped and fell to the mobile tower fruadsters. my humble request is the so called company by name "reliance3gsolutions, based at faridabad

                            The physical address is : head office address-. address _plot no -395/12a, shastri nagar, nr main market, sec-37, faridadad, india, pin 1210001

                            Company web site http://www.reliance3gsolutions.com/

                            Company bank account details

                            State bank of india, sarai khawaja, faridabad, 12/6 mathura road, faridabad

                            List of the person & phone number

                            Rajeev kumar -[protected]

                            I request to take necessary steps concerned police department & safe guard public from such like frauds and keep your credibility in tight at par your standard. i hope that the department will punish those fraud persons and safe guard the public by the way of your genuine action.

                            Incase if you need any further information, please feel free to reach at my mobile

                            Enclosing all document


                            Regards,
                            Jugal kishore jha
                            Mobile [protected]
                            Reliance Communications customer support has been notified about the posted complaint.
                            Aug 10, 2016
                            Updated by Jugalkishore Jha
                            Is there any updated on this ..
                            Sep 23, 2016
                            Updated by Jugalkishore Jha
                            Is there any updated on this ..we are still in the silos ..
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                              A
                              ayushd
                              from Noida, Uttar Pradesh
                              Jul 16, 2016
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                              Address: Mumbai City, Maharashtra, 201301
                              Website: www.rcom.co.in

                              My reliance gsm no. Is terminated suddenly without any reasons and warning and when i dropped a mail to their customer care services on 9th july about not receiveing any network on my sim, i got their reply on 15th july that my no. Has been terminated. It's becoming so difficult for me as i am using this no. From past so many years. Reaching to their customer care on phone calls is another wastage of time which i am currently dealing with. At present, nobody is answerable to me after so many days have gone already.

                              Please suggest any preferred way to follow up as i want my connection back again.
                              Reliance Communications customer support has been notified about the posted complaint.
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                                RameshwarDhawane
                                from Noida, Uttar Pradesh
                                Jul 16, 2016
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                                Address: 411028
                                Website: reliancenetconnect.co.in

                                I bought reliance wipod last march and it was working good also but from last 5-6 days, it is not connecting to internet and showing poor signal.

                                I had a visited local reliance store to solve the issue.

                                But, i got to know that, company has started 4g migration of cdma devices whiout having any prior personal notification & best part is that reliance has make 4g migration compulsory for each customer.

                                Its good that company has started new services, but why should customer bear charges for new 4g devices as cutomer has already had taken new cdma connection with the device 2-3 month back.

                                In my case, i have bought the device 3 month back at around 3-3.5 k, & i was happy with cdma speed also.

                                Then suddenly i came to know that, reliance has planned to start new 4g service & for that i have compulsory migrate my number from cdma to 4g gsm at the cost of time & money around rs 2.5-3k.

                                There are couple of questions that reliance failed to answer me

                                1. Why should i pay extra cost for dongle, if i have dongle already which is purchased 3 months back. If you want to upgrade then give me 4g device free of cost.

                                2. Why they have not kept backward compatibility?

                                3. Why anyone has not informed me that the device which i am going to buy will be worthless after 3 months?

                                4. What about 3g data plans. Are they same for 4g device also. As per reliance cheated history data plans will be change after 2-3 months without any prior knowledge and that time we don't have any option.

                                Please do needful.
                                Reliance Communications customer support has been notified about the posted complaint.
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                                  Pravin 1987
                                  from New Delhi, Delhi
                                  Jul 16, 2016
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                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

                                  Dear sir/madam

                                  I am using the reliance mobile services for mobile phones no. [protected]. and i took this sim under the delhi ncr circle. i am the resident of greater noida itself which comes under the ncr but unfortunately in my bill they are adding the charges for roaming which is not acceptable.
                                  In the month of may 2016 i have paid 167 rs. as roaming charges and again an outstanding of rs. 950 in june 2016.
                                  I have just made the complaints to customer care of reliance communication but they are refusing to wave off roaming charges in any case.
                                  I am just frustrated because of this mental torcher by the reliance communication by adding the this unnecessary charges month by month.
                                  I would like to also ask to the reliance person if they are not capable to deliver the service into greater noida then why they are disturbing their mobile connection.


                                  Yours truly

                                  Pravin pandey
                                  [protected]
                                  Reliance Communications customer support has been notified about the posted complaint.
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                                    Sachin Gupta 317
                                    from Mumbai, Maharashtra
                                    Jul 16, 2016
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                                    Address: Mumbai City, Maharashtra, 400601
                                    Website: www.rcom.co.in/Rcom/personal/home/index.html

                                    I have subscribed to reliance wireless data card service in february 2016 and paid six months rental in advance. Now my services have been stopped since 14th july 2016 saying that its a company policy to stop all cdma services and company is forcefully mandating to purchase a new data card for rs. 1599.

                                    Resolution desired is the refund of the instrument cost along with the refund for balance amount of months + subscription cost to my current cellular service provider for balance period of months.

                                    Further similar the this time, my service have also been stopped from 16th february to 14th march for which i had incurred substantial cost in visiting the service centre and was not able to use the data for one month. I have been asking provide an extension for one month to my service as i was not able to use the same however reliance has charged heavy amount to me which rs. 1000 per month.

                                    Desirable solution is refund of following things:
                                    Refund of 1 month balance usage rs. 1000
                                    Refund of 1 month where my services were disabled rs. 1000
                                    Device cost of rs. 2599 which i paid initially because i was told that i would be getting 4g device free of cost.

                                    Contact details of reliance employee who assured free device:
                                    Rajesh mhapralkar [protected]
                                    Niraj dholakia [protected]

                                    Contact details of customer care executive
                                    Sachin nakti [protected]
                                    Reliance Communications customer support has been notified about the posted complaint.
                                    Please sign this online petition against RCOM 4g migration issues.
                                    With every signature, email is sent to TRAI/DOT/Ministry of Communications
                                    DirectLink: https://www.change.org/p/trai-must-act
                                    Alternate Way:
                                    1) Go to change(dot)org
                                    2) Search this petition "TRAI must act against Reliance Communications"
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                                      naviniipm
                                      from Hyderabad, Telangana
                                      Jul 16, 2016
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                                      Address: 500083

                                      Dear sir,
                                      Greetngs!!!

                                      Please find the below email reference with reliance.
                                      Regards
                                      Naveen
                                      [protected]

                                      From: navi reddy
                                      Date: fri, jul 15, 2016 at 11:24 am
                                      Subject: cancellation of my relaince datacard no.: [protected]
                                      To: rcomappellateauthority. [protected]@relianceada.com


                                      Hello mr. Sandip brahmankar,
                                      Greetings!!!

                                      W. R. T relainace datacard no. [protected]. I have tried my level best to do cancellation by visiting your reliance outlet at secunderabad, as rao nagar. Employe with reliance dialled to customer care for cancellation but it was unsuccessful. I personally spoken to your customer executive named mr. Ashok kumar, but he is not in a position to cancel as it is converted 4g and options are not available to cancel. The above activity is done on 12th july & 15th july, 2016.

                                      My request with this email is to cancel my relaince datacard number: [protected] with immediate effect. I dont want any invoice to be generated for next month. If it is generated i will go to consumer court and file a case against reliance.

                                      Regards
                                      Naveen reddy
                                      [protected]
                                      Reliance Communications customer support has been notified about the posted complaint.
                                      navi reddy
                                      5:03 PM (8 minutes ago)

                                      to Rcom4G
                                      To Reliance Communications,

                                      Dear Sir/Madam,
                                      Greetings!!!

                                      Please do cancel my Reliance data card number: [protected] with immediate effect.
                                      I went to Reliance SECUNDERABAD - AS RAO NAGAR BRANCH to cancel but no output and spoke to reliance customer care not output. please consider the complaint on top priority and resolve the matter immediately.

                                      Regards
                                      Naveen Reddy
                                      Reliance Datacard Number - [protected]
                                      navi reddy
                                      3:45 PM (1 minute ago)

                                      to rcom4g
                                      Dear Sir/Madam,

                                      Greetings!!!

                                      Please find the details in below asked for terminating the reliance data card.


                                      Reason for termination with complete details: I am leaving abroad.
                                      I am leaving abroad. wanted to close the connection. Please close the same immediately.

                                      Name of other service provider, if taken connection
                                      No Requirement at all.

                                      Subscriber complete name (registered with us)
                                      Naveen Reddy P

                                      Complete billing address (registered with us)
                                      Modi paramount residency, flat no.309, block A, Bapu reddy nagar, Nagaram, ECIL, Hyderabad - 500083

                                      Customer Application Form number (CAF)
                                      [protected]

                                      Customer Account Number (CAN)
                                      [protected]

                                      Billing Account Number (BAN)
                                      [protected]

                                      Registered e-mail address
                                      [protected]@gmail.com

                                      Date of birth
                                      16/12/1982

                                      Alternate contact number
                                      [protected]

                                      Suitable time to contact

                                      Afternoon Hours on any day.

                                      Regards

                                      Naveen Reddy

                                      [protected]


                                      On Tue, Jul 26, 2016 at 11:46 AM, [protected]@relianceada.com wrote:
                                      Dear Mr. Reddy,

                                      We acknowledge your email dated July 25, 2016 for your Reliance number [protected] and regret the delay in response.


                                      We regret the inconvenience caused to you and take this as a feedback to improve our services to meet your expectations.


                                      We tried to contact you on your alternate number [protected]; however, were unable to reach you.


                                      We request you to kindly reconsider your decision to exit from our services and give us an opportunity to assist you better.


                                      However, if you wish to terminate the connection we request you to write to us with the following details:


                                      Reason for termination with complete details


                                      Name of other service provider, if taken connection


                                      Subscriber complete name (registered with us)


                                      Complete billing address (registered with us)


                                      Customer Application Form number (CAF)


                                      Customer Account Number (CAN)


                                      Billing Account Number (BAN)


                                      Registered e-mail address


                                      Date of birth


                                      Alternate contact number


                                      Suitable time to contact


                                      We would require the same to assist you better.


                                      In additional to your e-mail once we receive the above details, your request would be noted and it will take 15 days for the same to get processed


                                      The services of your number will be suspended within 7 days. You will receive a call from us within 7 days to process your request.


                                      Monthly rental is applicable as long as the services of your number are active. After the suspension of the services, you will not be charged for the monthly rental in the bill.

                                      Assuring you of our best services always.

                                      Thank you for choosing Reliance.

                                      Regards,

                                      Megha Waghmare
                                      Officer - Customer Care
                                      Reliance Communications Limited

                                      Feel free to call us at our 24X7 Contact Center. Our Customer service executives will be happy to assist you

                                      From Registered no

                                      From Non-Registered Phones

                                      Website / Email support

                                      *355

                                      30335555 /[protected]

                                      Website: www.rcom.co.in
                                      Email : Netconnect.[protected]@relianceada.com

                                      Now you can get online help through 'Live Chat' option on our website. Log on to rcom.co.in between 09:00 Hours to 22:00 Hours for assistance.

                                      You can view your bills and make payments online through http://myservices.relianceada.com for all RCOM services. Please register yourself on the portal. For difficulties in registration, please write to [protected]@relianceada.com.

                                      Request: For us to receive your email, please limit the email size to 5 MB (Maximum).

                                      The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice. This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.
                                      Kind Attention: Reliance Communcations

                                      Please do cancel my broadband connection immedtaely.
                                      Reliance datacard no.: [protected]

                                      all the details are given. please take action immedtaely.

                                      Regards
                                      Naveen Reddy
                                      [protected]
                                      To Reliance Communications,

                                      Thank You for your email attached below. Please take action immediately and close the connection of Reliance number [protected] by 11th August as mentioned in below email.

                                      Regards
                                      Naveen


                                      [protected]@relianceada.com
                                      3:22 PM (20 minutes ago)

                                      to me
                                      Dear Mr. Reddy,

                                      We have gone through your email dated July 26, 2016 for your Reliance number [protected] and regret the inconvenience caused.


                                      Your request for service termination has been registered with Service Request ID:[protected] and same will be resolved by 3:14:52 PM August 11, 2016.


                                      Kindly note that it will take 15 days for the same to get processed.


                                      The monthly rental is applicable as long as the services of your number are active. After the suspension of the services, you will not be charged for the monthly rental.


                                      The services of your number will be suspended within 7 days. You will receive a call from us within 7 days to process your request.


                                      Currently, the Outstanding amount in you account is Rs. 276.98 /-. However, the full and final amount will be known to you from Reliance Mobile Store while making the payment for termination.


                                      Please refer the below link for address details of Reliance Stores:


                                      "http://www.rcom.co.in/rcom/StoreLocator/storelocator_rms.jsp


                                      Assuring you of our best services always.

                                      Thank you for choosing Reliance.

                                      Regards,

                                      Padma Narapollu
                                      Officer - Customer Care
                                      Reliance Communications Limited
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                                        K
                                        kiruba2016
                                        from Mumbai, Maharashtra
                                        Jul 16, 2016
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                                        Address: Coimbatore, Tamil Nadu, 641026

                                        Recently on may 2016, i have purchased two reliance wi-pod dongles, one with the number [protected] and the other [protected] for rs.1200 and rs.1800 respectively. Within two months they are launching 4g services and the new 4g lte data card costs for rs.3199. They are going to stop cdma services soon ahead of 4g launch. Within two months i need to purchase another two new data cards. If i would have been informed earlier this thing, definitely i would never bought the dongles. This is unfair and it is cheap marketing tricks to sell the data cards. Regarding this i have contacted their customer care but no response. Please help me in this issue.
                                        Reliance Communications customer support has been notified about the posted complaint.
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