Reliance Communications Complaints & Reviews

Since the customer care is not responding even through email, i would like to create a request to rcom to stop my below netconnect + connection:

My connection number-[protected].

Pleas make sure that i will not be billed from now on as the netconnect is not working (No signal always) anyway.

Please consider this as disconnection request. I will not going to pay for july usage, can not use it anyway.

/prabhat jha

Hello sir
I wany to inform you that deduction is still continue from my prepaid account no [protected]
I am trying vry hard from last one & half month but deduction is still continue..
I want to talk with ur executive now
But did not get a positive response..

Yesterday i talked with one o[censored]r reliance customer care executive...
He replied me i understood ur problem but i am not in a situation to take ur complaint now... trust me i ll applied later on... ur customer care executive totally misguided me...

I want to filled a complaint against her & i want to refund my deducted payment rite now...
Pls call my alternative no [protected]
Waiting for ur response

This is regarding complaint against wrong bill:/ poor network

Contact + 91 [protected]

Name atahrul kashif

Relationship no. :[protected]

Billing issue - (activation of national roaming plan 75)

I have contacted relaince team but there is no response stil paying wrong bills by cutomers.

I have dropped an email to appellet authority but there is no reponse.

Network issues/ wrong package activation/ persist since long time.

Plz advice.

Regards
Kashif

Please deactivate sim card because I had lost my Mobile mobile no-[protected]

My no [protected] has deduct unacceptable amount of rupees.. i recharge with 50 rupee and its turn to 2 rupees.. Please reback of amount otherwise i choose a better option

I have taken reliance 999 truly unlimited postpaid connection with my newly purchased 14.7 mbps reliance wi-pod in march 2016. It was going well till may end and since then all the headache started for me. They throttled the speed to less than 32 kbps citing upgrade reasons and after 15 days the speed got little better. Despite the speed loss for nearly 15 days, i was still charged with the regular bill of 1100+, i paid the bill without any complaint thinking this was a rare mistake from reliance. Meanwhile, i was asked to upgrade to 4g every time i connected the dongle, i contacted the reliance store and i was told that my truly unlimited plan will be continued as it is in 4g also.

I believed all these promises and went ahead with the upgrade, bought the new reliance 4g wi-pod. The 4g service started a few days back, i started using the new 4g wi-pod and after some usage my connection speed came down. I called the customer care to clarify the issue and they said i consumed the gb limit that came with the new 4g wi-pod and so the speed has been throttled to 144 kbps for the rest of the month. I tried to explain that my plan was 999 truly unlimited postpaid and i should be getting regular speeds, but they said there's no truly unlimited in 4g and the speed gets throttled to 144 kbps after certain gb limit. I also tried to explain them about how i was told that my exact same plan will be continued even in 4g before the upgrade and its unfair to change the plan without informing me. All they said is, they can't do any thing about it. If they're throttling the speed to 144 kbps, there's no point in continuing with the postpaid connection as i took the connection only for the truly unlimited plan, so i decided to cancel the connection and called up the customer care and asked them to cancel, but now they're saying i should continue for three months in 4g. I asked them why? I am not getting my chosen truly unlimited plan, so why should i continue? They said it's a must and they can't do anything about it. I don't understand this, my truly unlimited plan has been removed without my knowledge and on top of that i'm being forced to continue for three months.

My request is either put the truly unlimited plan that was there with my earlier reliance wi-pod or allow me to cancel the connection. Forcing me against my will is not correct. I am not interested in plans that have speed throttling to 144 kbps which is why i chose the 999 truly unlimited postpaid plan in the first place. Kindly look in to this issue and come up with an encouraging solution.

Thank you.

Hello, i am using a wi-pod mini (reliance number: [protected]) since a few months and i have experienced innumerable number of problems ever since.

1. the specified speed was about 15mbps which i never ever received even once anywhere in pune or mumbai and some other cities of maharashtra.

2. poor connectivity.

3. poor network coverage.

4. since a few days my internet is not working at all.

Do something about it and do it soon. thank you.

I was asked if i wanted to upgrade to 4g services and they told that i should definitely get 4g sim as cdma services will be discontinued in chennai.

I got this call by 29th, 30th of june and i got repeated calls about if the sim got delivered but no one attempted to till date (nearly 15 days).

I didn't receive my 4g sim and my netconnect+ suddenly stopped working for the past 1 week.

I repeatedly mailed to [protected]@relianceada.com and netconnect. [protected]@relianceada.com. unable to contact any customer care representatives over call..

I am very much annoyed as my work is completely held up because of this.
Mentally disturbing when no one even tries to reply your queries though you regularly pay for the service and being a loyal customer of over 6+ years...

Bought recharge voucher of 50 rs but while scratching the code got erased and reliance customer care is saying that they cannot help me even after providing the serial number. What should i do to get back the recharge code?
Reliance people are saying that they don't have any details regarding the voucher's serial number.
I have Voucher's serial Number too.

I have purchased reliance netconnect plus modem two years ago. Now it is not working. No signal. I tried to contact customer care. They say press one for english. Two for blah.. Blah.. Blah... Not answer ing my queries. No customer support people attending. My modem number is [protected]. Now they are only about money. Money minded people. No service to customers.

Today i was charged rs 100 for isd calling to number 0073872 which is of russia, which was not done by me. they are saying that the call was made to this number and as per my info i dint called to this number and also there is no call log for this number.
After calling customer care multiple times they are giving different answers all the time also i have recorded the call for futher process. first time they said the call was made to brunie after i searched the country code and more detail it was found that the country code is not of brunie and later when i called and ansered all this they said the call was made to russia this is seriously they are trying to fool us. i noted the interaction id for each call [protected], [protected], [protected] of ashwani, mohmad, dananjay paswan and satyam. i want my balance back as this is just a fraud they are doing and charging us for none. please forward my request and refund my balance. my email id is gauravkhandelwal. [protected]@gmail.com.

I use reliance wipod service. last month reliance had some technical issue in its network because of which service was not available so discount was provided to the customer however my discount was not processed in-spite dropping several mails to customer care also from last week i am not able to receive speed beyond 100 kbps. i tried to reach customer care several time every time i have to wait for more than 20min for call to get connected and after connecting customer care is not providing any resolution also they don't forward calls to their senior when i insist them.

I have all the mails that i have dropped to the reliance communication.

Please find some interaction id generated with my previous communication with the customer care.

Reliance senior customer executive : rahul
Interaction id : [protected]
Time : 12:40:25
On[protected]

Reliance customer executive : name not provided and didn't transfer call to senior also call disconnected without my consent.
Interaction id : [protected]
Time : 1:28 pm
On[protected]

Please find my details below.
Name : nitesh shende
Data card no : [protected]
Contact no : [protected]

I have using a reliance dongle for the past 4 years, recently i have started receiving harrassing phone calls to upgrade to 4g, i do not want 4g, i was satisfied with my service. for the past week they have switched of my broadband connection. i am on a post paid plan so i will have to pay for a service that i am not receiving. i will be cancelling my service plan but i will require a adjustment to the monthly charges for these days of no service.

Hi,
I wan't to discontinue the service of reliance data card i m using no [protected], [protected], [protected].
I went to the reliance customer care & reliance store (tamil nadu) for the above issue but i didn't got
Respectful response from the representatives.
Please disconnect the service asap as i m not using the data card anymore since last month.

No.-[protected]
Upgaded to 4g from reliance pro3
got nearly 2mbps speed on pro3, after upgrade i get less than 1mbps on 4g!
I have already told lots of people to upgrade to other service provider.

Dear sir/madam

I have used a reliance gsm mobile no. [protected]. first i purchased it from pune after that my transfered to hyderabad.
So i request for it port, after a long time about 4 months it have been port.in this period ai have not received my positive response neither your customer care team nor your reliance store, balanagar.

When i am went to your store, they have demanding rs.150/- for doing circle change. then i call to your representative bhanva madam ([protected]), after that the have ready. now my sim card service deactivated from reliance because your reliance store person not submitted my documents after 15 days.

Please activate my sim

I am sorry to say you that your service is very bad


Regards

Manohar lal shama

[protected]

I am in reliance gsm. kolkata circle. i have complained many time with network issue that i have a network problem and all in this area has too this problem but they do not help me. and we are suffering from network problem internet problem. worst service they given my pincode 700033. please add a network or solve the network problem please request you from all of our area.

Hello,
My number is [protected], this was my bsnl number, when a reliance person asked me port then he would give me some good offers, and he gave me a plan for 604 and gave discount of 50% and said this will not change, and i use to pay around rs 350, where i use to get 40 hours monthly free and 1 gb internet, and free roaming.

Now they have changed the plan without my information and without my agreement, and now they say this plan is not available and they have also barred my services.

Please check and resolve it.

I am using reliance prepaid sim since from last 1 year. but unfortunately from yesterday reliance stop my incoming and outgoing call service. i have called reliance customer care (198) 5 times but no action taken by them, they just forwarding to some other care number which is *355 &[protected].
But i am unable to call on that number as well from my reliance number.

Thanks
Mono+mon

Please block my sim no [protected] as today i lost my mobile somewhere

I purchased a new mobile some times back, please do the needful unless somebody misuse it