Reliance Communications Complaints & Reviews

Dear sir
My name is pradeep nath my mobile no. is [protected] on dated 12th of apr’16 i have received a sms from reliance that we will be closing cdma services. but at that time i am travelling. on 30th may’16 call from your customer care the your cdma services is going to close so take the sim from nearest reliance store. that time i was travelling in patna, i went to reliance patna office to take the 4g gsm sim. they have filled some forms and say to send sms to 1900 to port this no to cdma to gsm 4g i did that. on 2nd of june i received a sms from reliance that “dear customer, your address verification status is negative. ask your sales point to revivification to avoid service disconnection “that i call reliance 198 to confirm but they are saying there is no issue. than once again i received sms from reliance that “cdma users pls dial *228 before televerification” 3rd of june once again i receive sms from reliance that “dear customer your new sim is ready for activation. pls insert the new sim by 11.51 pm -12:51 am on 3/6/16 your services will be resumed on successful televerification.
But when i inserted the sim there is no response. after three day i called 198 to check what is the issue they told me that your no is terminated. then i call patna reliance executive mayank verma [protected] he told me that because you are not in coverage area that is why this has happened i will resume your services after one day my mobile no [protected] is activated. but all of the sudden i received a bill from reliance side. then i call 198 once again they told me this is a new no and you have to pay the bill.
But before porting the sim to gsm i have taken the unlimited plan rim_24mar_zeroplannw of rs. 17500/- for two years from your company and some rs 322 is still cr in reliance account.
I visited bhopal reliance office for the same but they are saying we can’t help you in this.
Plz tell me what is my fault??
Now once again my phone has been disconnected.
This is total harassment plz resolve my issue.
Regards

Pradeep nath
[protected].
[protected].

Totally fraud company ... first they tell us to port from cdma to gsm before 31may .. and then when it to 4g activation they stand no where... no one whether it be customer care .no one is giving a approx date of activation pf 4g in up east... i am surely gonna bring dis case into notice of forum department and i am sure i will be getting support ... at d last if reliance is not capable of running company on large scale they should close their business... this company sucks

Dear Sir/ Mam
I have sent the Mail bellow to Reliance communications but there is no reply or solutions from that side.. I am facing personal and bussiness losses because of this please have a look.


Dear Reliance!
My name is mohishekh gupta having 10years old my cdma no. [protected] as my identity in mumbai circle.

Believe me It was the worst experience related FORCEFUL CONVERSION from cdma to so called 4G network. I was very happy with Cdma because was very much flexible to use your services in prepaid, but you guys restricted alot after conversion. Although I crushed My expensive Cdma phone with no complaints, I thought It's ok, up gradation is for better and started using my 3g Samsung phone. But after today when promo net balance got over then got to know many HIDDEN CLAUSES(like I can't recharge 3g on it as per customer care person) . and finally fully disheartening I am facing here and thinking to PORT to other network finally.

I am facing alot of problems as following with this sim

1. There is no options to recharge 3g pacs on same sim (strictly don't want to loose my 3g expensive phone after cdma cell)

2. Very bad network showing false network but registration problems in few minuts.

3. Showing Roaming in home network.
4. My Promo plan is over and still no Tariff out from service provider, what do I recharge to continue?

If I want use only 3G then why reliance is forcing to use useless and expensive 4g network??

Why reliance is victimizing the customers like this and loosing the faith with middle class ?

Who is going to bear the EXPENSIVE MOBILE phone loss?

Who will provide 4g cell phone and what do I do with existing cell phone? I don't have the courage and budget to purchase 4g phone to continue with your unsatisfactory services (already bearing the loss of Cdma phone)

With these problems there is no choice left from Reliance side so I m thinking to MNP (but 100% not sure to carry this worthless network)

Or shall go to customer forums to know what do I do in this situation?

If reliance still wants to use me 4g network then please provide 4g Smart phone and data packs economy like 3g tariff.

I am expecting a solid solutions within few hours PLEASE. Otherwise I'll use my customer rights as per IPC.

MOHISHEK GUPTA
[protected]

I am my data card no is [protected] I have been using this data card for last one year but recently I am trying to upgraded it to 4G as per your notification .
When I was trying to upgrade I got the attached error .

" Dear Customer, our records show that you already registered with us once before with a different e-mail."


So I tried contacting no on Screen : [protected] but got no response .

Then I tried contacting your customer care on[protected] then I was told that my ID was shared with your technical team and they were supposed to resolve my grievance but it’s been more than a week but have received no call from your technical team as promised .

I waited for you call for two days then I contacted you on same no this time they fooled again saying the same thing I informed them that your last promised the say but there was no interaction yet .

After this I called again the next day My interaction ID is [protected] he asked me to check after two hours but problem till date exists.

Then I had mailed you on [protected]@relianceada.com please find attached one sided conversation from my end .

Still after all this I kept my patience and called you again this time interaction id [protected] I was promised that my issue will be resolved in two hrs and still it persist .

Then I was supported with following mobile no [protected] [protected] [protected] but couldn’t get through any of them so you had a breathing time of a day as I was busy with these nos.

Then gathered all the patience I had and called you again this time interaction ID [protected] I was promised that I will receive call back from your seniors but I have grown old waiting for it but not yet received .

When you don’t have knowledge shared among you customer care .
When you can’t handle a single client after so much of follow up then how are you planning to do business .

Kindly resolve the issue fast.

Hi

I am using reliance netconnect. they are upgrading us to 4g. so my current 3g internet has stopped working.

So they are forcing us to by 4g data card. then what about the cost we have paid for 3g data card.

Then i purchased 4g data card (because i have no options). then they says that 4g is not active for delhi circle it will be active soon.

At the last niether they are giving 3 g and 4g but are asking for paying bill continuosly. they harase me by calling 50 times a day if i dont pay bill.

Please help

Dear Manager,

This is totally disgusting that second time in one month the broadband has stopped working.Last on 8th June the same stopped working and started working on 15th of June (almost a week). Since last week again the same has stopped working and Reliance Customer Care was contacted vide following complaint nos:[protected]/[protected]/[protected]/[protected]/[protected] for User ID:[protected] on name of Alok Malhotra.

It is surprising to note that in 4 days these many complaint nos have been provided and each closed by customer care without solving the concern. No one even cares to ask customer if the complaint has been solved or not.

It is really disgusting and sad to see such poor services provided and will intend to go to some other better service provider with other members of the area.

I hope that the complaint will be resolved within hours.

I had recharged my relience no.[protected] by ELRM 64 yesterday by e-recharge, custmor care executive told me it is special offer and it gives me Rs.65 tallktime, but I have got 650 local minutes instead of Rs.65 talktime said by your custmor care executive as special offer. Please help me. I have called severl time to your executives since yesterday.

My number is on roaming
ever since cdma has been updated to 4g netwrok i am having a lot of issues with network connevtivity from past one week my internet services has been stopped.
As promised 4 g services havent been staryed moreover they have now even stopped my internet services completely
Am having a lot of difficulty in doing my work as it requires constant internet connection

A lot of time there are poor network connection despite of having all the bars am not able to talk properly as voice breaks

I hope it will be resolved soon

Dear sir,
My CDMA No. [protected] service has been closed by the reliance company in . as per the your instruction i have sbmitted 3 tiems photo and ID proof in last month dated on 6.6.2016and many times i have visited your regional office Kane road ranchi your customer care Excutive assure me sir due some technical problem we could not activate your no. but with in 2to 3 days we will activate your no. Now today 4.07.2061. but as yet my no. has been not activated by your office. i have given my another no. [protected]. i

I am getting unwanted calls and mszs form the number [protected].Which is relince CDMA delhi area number on my phone number [protected]

I am subscribers of phone no. [protected]. i have purchased a plan by e - recharge of rs. 4444/- vide invoice no.[protected] dated.[protected] from reliance communication ltd. as per plan your company has sold me the said recharge and committed me r to r 500 minute monthly & life time i. e dt.[protected]. till the company licence valid.
Now r com company has upgrade the cdma system and company has stopped the r to r 500 minute which r com company committed me as recharge voucher plan which i have purchased from him
I hereby notice r com company continue the r to r minute as committed while sold your recharge voucher or refund the amount rs.4444/- which you have received against that recharge voucher with in fifteen days on receiving this legal notice. otherwise i will take a legal action against the r.com for deficiency of service.

My number is [protected] and the offer of 359 rs/ 10 gb 3g are also showing till now. i have recharged with that amount yesterday at 3 pm but the only 2 gb are added till now. what about the 359/10gb. whats the reality of it after showing in my offer. refund my reimbursement amount. how can we trust on that type offer which is showing. contact number [protected]. clear it as soon as possible.

My netconnect number is [protected]. consequent to my complaint on[protected], i received an sms on my mobile stating that my 4g services will start from[protected] and i should keep my wi-pod open. however, neither the 4g services has started till date and i have been informed that due to technical difficulties it will take some more time to start the 4g. this is one more case of bluff by your company which may be noted.

My name is aashiq khan
add. vill. katkut tehsil barwaha dist. khargone mp pin 451115
my no. is [protected] i m facing network work problem since 8 month above i m many time doing network complaint his rejisterd my complaint n said your complaint solve within 3day i m contact to custmercare after 3day n i know about my complaint his said our team working on your complaint but yet my problem r not solve

My reliance gsm number is [protected].
I recharge my number with 13 rs as offer show on *129# ( R2R 15p, other 30p For 30 day) 28/06/2016. but it give me for 3 days .
When I complaint reliance custmore care(3/07/2016), Reliance say problem solve in 4 days but reliance refuse to give money which deduct by wrong call rate charging .
And
In my location 305201 when light gone network also gone, I complaint many time but its not solve

Dear sir I have a relince postpaid conection [protected] I suffering a problem to use reliance service last 3month internet not work call drop I visited many times reliance store but they have no any update when call coustamar care they say 4g upgrade work is reson I pay free money please help me

Last month on 6th i lost my data card connection, when i went to reliance shop they told me you have to upgrade to 4g because cdma connection is going to shut. So that i ordered 4g wipod as per your request.
Til now 4g is not activated. When i enqire about the 4g activation, ist thy told it will be activated o 25th of june after that they told 1st of july, today 1st of july til now its not activated. If you dont have 4g connection why do you force me to buy a 4g wipod .
When its going to be activated.
My data card number [protected](Uttra Pradesh)
Mail Id: [protected]@gmail.com
phone No. [protected]

I visited your Agra franchise on 20.06.2016 they allotted me a new 4G sim #[protected]N but till date it is not getting on network.Please start my #[protected] immediately.I am not getting any reply from any sources of Reliance communication. Please help me to start the above mentioned sim as this number is allotted to my bankers.
Aviral saxena
Alternate # [protected]

I DONT KNOW THE REASON WHY RELAINCE IS DEDUCTED ALL MY BALANCE, Even I have rest 3G data in my mobile...
[protected]
Myself Kumar ManiRatnam from Delhi...

Relaince cheats me... please return my balance..so that I can continue you service (relaince).

I don't know any reason or I have not receive any message for deduction of balance... plz do something for me...

Recently i have upgraded my CDMA sim to Reliance 4G as per the instructions given by reliance. I have bought the new 4G mobile also but till today 4G was not working or activated on my phone. It's more than two months now post migration.

Yesterday i called the customer care they told me that 4G was activated on your sim but you need to upgrade your sim with new software in any of the reliance gallery. I went to reliance gallery at dadar they said 4G was not started yet and there is no such software given to us.

This is what the information available with the customer care and reliance gallery.

I want to know are the 4G launched or not and if launched why i am not getting 4g symbol.

Also i have bought new cdma mobile last year only now its was of no use. Who will pay compensation for this.

Pls update on this

My number is [protected]

Regards
Jesu