Reliance Communications Complaints & Reviews

Sir
My mobile number is [protected],
On 30.05.2016 i have recharged with voucher for an amount of rs 149 which is unlimited free calls on local onnet mobile plan pack through your website http://www.Rcom.Co.In/rcom/personal/home/index.Html, and amount has been paid by sbi online net banking. But your voucher for amount of rs 149. Still not activated.

And on 05.06.2016 i have recharged with voucher for an amount of rs 299 twice which is unlimited free calls on local onnet mobile plan pack, but both time an amount has been deducted from my account but still voucher not activated .

Therefore total rs. 747 has been paid by me to your unlimited free calls on local onnet mobile plan pack.

I have also try to contact your customer care representative but they also refuse to give me any information and cut my call

Therefore you are requested to intervene in this matter and return my rs. 747 to my account number [protected]

Thanking you
Your faithfully
Arvind kuma

My mobile no [protected] is deactivated due to 4g sim on 4/06/2016. I am getting too much losses in business due to mobile. Please activate today my sim.
I visited in your web world many times. If you will not solve my problem than i have to port my sim. If co. Is provide 4g sim than co should not deactivated the sim for such a long period.
Brajendra chhabra

Dear sir/man

I would like to inform you that my reliance CDMA number was migrated in 4G on 02.06.2016 but its still not getting 4G network and showing roaming symbol. It cause the problem in net connectivity which gives inconvenience to us. Kindly help us and let us know the confirm date and time by which we can get proper 4G network and speed what company promised.I am also call customer care but not response after 20-30 minute and not pickup call by cc.
We all are facing problems here.

Regards:-
Hariom Rajput
Mo. [protected]/ my alt. No [protected]
Pin. 281004
Mathura west UP

Sign outmharisagarhelptrack order



Order history

Here are the orders you've placed since your account was created.

Order referencedatestatusbhowzgawz05/31/2016payment accepted

Reorder

Order reference bhowzgawz - placed on 05/31/2016

Follow your order's status step-by-step

Datestatus05/31/2016payment accepted05/31/2016awaiting bank wire payment

Delivery address (Lig w)

Mhari sagarlig 2 block no:4 flat no :15, aphb colony, kommadi530048 visakhapatnam (Rural) india[protected]

Referenceproductquantityunit pricetotal priceitems (Tax incl.) rs.899shipping & handling (Tax incl.) rs.0totalrs.899wipodreliance wipod 4g lte

1rs.899rs.899

Datecarrierweightshipping costtracking number05/31/2016shop. Rcom.Co.In-rs.0-

Shipment status details

Back to your account home

100%secure paymentsall major credit & debit cards accepted

Fast deliverydelivered in 3-4 working days.

Easy returnswith in 7 days of invoice

Easy emi options6, 12 & 24 emi payment plans available

T&c privacy policy service policy sim activationabout us contact us faq

Pleasenote:
* mobile phone shall be made available and delivered by girnar newtel solutions pvt. Ltd. Reliance communications doesn't sell or deliver mobile phone.
* order acceptance and delivery is subject to stock availability at girnar newtel solutions pvt. Ltd.

Respected sir/ madam
I would like to request you that my reliance cdma number was migrated in 4g on 04.06.2016 but its still not getting 4g network and showing roaming symbol. It cause the problem in net connectivity which gives inconvenience to us. Kindly help us and let us know the confirm date and time by which we can get proper 4g network and speed what company promised.
We all are facing problems here.
Regards:-
Tarun mishra
Mo. [protected]
Pin. 484334
Kotma mp

Dear sir /mam we are suffering from network problem of reliance in are villages. we are not getting proper network for calling and Internet. we need a tower in our village and increase range so people may get proper connection. my humble request to you please take strict action to wards it thanks.villages Jalan, santokhpura, harkishanpura Po Bhalwan Teh &Distt sangrur pincode 148017

Sir, today i recharge rs 76 for my no [protected]. Offer talk time 85. But after few minutes my balance 0. Then i contact to customers care person & they told me your recharge not done, please contact to retailer. Then i contact to retailer he show me the message "recharge successful". Then i contact once again customer care & refund only rs 26th which he dedicated for some vas service. I would like to inform you i am not interested about this vat service.
Then i contact to floor manager mr rajkumar adhikary but he is not solve my problem & disconnect the line when i want to make a complaint.
So, now i request to you please do the needfull & refund my 59 rupee talk time.

Hi sir,
Myself vichandi sharma and i am using reliance cdma no. [protected].
In the month of may 2016 i have received a bill of rs. 715 rupees for that mobile no.. On 11th may 2016 at 2:07 pm, i had made a payment of rs.700 via paytm a/c of mr. Sanjay mahore. But by mistake i had mad a payment to reliance cdma no. [protected]. (Last 2 digit were typed wrong), and i realized the same mistake after receiving a call from reliance for the payment of the may 2016 bill.
I made a call to no. [protected] (On which by mistake i had mad a payment), but i was surprised when i found that the no. Not is in use and it is "temporarily out of services".
So i made a call to reliance customer care (*222) from my reliance no and co-ordinate with mr. Ankit. He was agree that a payment of 700 was credit to [protected] and that no. Is not in use. I request him to reverse the same amount to my account but he denied by saying that it cannot be reversed.

So please let me know how can i get refunded or credited the same amount of rs. 700 against the my correct no. [protected].

Regards,
Vichandi sharma
[protected]
[protected]

Hi
My name is jinit brahmbhatt from hyderabad,

I m having reliance cdma since 5yrs. With number [protected] at hyderabad.

As u made people to switch to4g, i also opted for same sending good network. But u people cheated me and other by offering gsm network and that too not available at my home. I simply get zero signal inside my home where earlier i was getting good cdma network. I m using this number for business but suffering due to you guys.

I m tryijg to port out frok reliance and send message to 1900 but i got message that this service unavailable temporary.

So it means neither i can use reliance nor i can shift out of reliance.

Kindly make sure that i get upc at earliest or else j will drag anil ambani to media for cheating.

Dear rcom

In response to my earlier complaint you suggested to give details on a link. This is in continuation to my earlier complaint...... (Dongle no [protected])

Received 4g dongle today.

Called toll free number[protected] at about 16.10 hrs for making the dongle live.

Surprised to learn that services to 4g dongle has not been started in maharashtra. Attending executive could not specify how many days more to wait.

Now i have no other option to join the crowd and use all un-parliamentary (M c / b c) for rcom its management and owners

Humble request to rcom cc pl do not ask for submitting details on your link.

Date or incident: 05th june 2016
Mobile number:[protected]
Yesterday i have recharged my reliance prepaid mobile. Number: [protected] (Maharashtra) with rs149 /- data recharge. I have recently upgrade my cdma number to 4g reliance (Which company forced to migrate). I received new sim. Before recharge i called on customer care *333 number to check the available data recharge value and offer. On ivr system it is suggested to do recharge for rs149 for 1.5 gb data for 28 days validity. When i did online recharge the amount gets deducted from my credit card but the recharge is not done on my mobile. When i spoke with customer care representative he told me that the recharge offer is not for cdma it is for gsm. When i ask him why your ivr system playing that offer to me. He is having no answer for that. Also when i asked him to refund my amount he told that he is not able to refund it as well.

Why customers money is used if you are not able to provide them service. I need my money back or recharge my mobile with the same amount of talk time or data.

Dear reliance,

I have bought a relince post paid number in patna bihar. I have take a 499 + st plan by the sales man mr. Ramiz raza his phone no is [protected]. He told me boss this is your sim card and your plan is this activated then i am happy but in 2nd months i got a excesses bil then i checked the plan by customer care then i socked i am in different plan. All relince post paid customer care service ia not working properly, mr raza told me boss dont take tension you just distort the sim and free for bill payment
Pls any body help for this condation
Suwan kumar
[protected]

I am using reliance broadband but its not working from last 8 days. I call to the service center and register the complaints about that, but still the internet is not working. I had paid the 3 months advance payment. When i register the complaint, executive commits that your internet will work in next 24 hrs. But after 7 days still its not working. My user id is :[protected].

Last time when this problem was arises in feb 2016, reliance executive makes the commitment, this type of problem will not happens in future. But the same problem arises again.

Now i don't need this type of service and need the advance payment.

I have been complaining since[protected] regarding non working of broadband but nothing has been done to rectify the problem. I have been calling daily to their customer service. They have been giving assurances to rectify the problem within 24 hours but now it's more than 100 hours the problem stays same. None from the technical team has ever visited to rectify this complaint. Kindly guide me what to do.

1. My name is ankan mukherjee. Number [protected]. Yesterday i recharged my phone with 55 rupees at 8.41 p. M. According to plan i got 41.58 rupees in my main account. And rest of the money i received as promo balance. But today i am checking my account and my current balance is 0.135 rs. I am so socked that how company like reliance india can this type of cheating. I am giving last warning to them to refund my money. You cannot cheat poor people and their hard earned money.


2. My second complain is for their customer support. Few days ago reliance has fraudulently activated a value added service in my number. I called their customer care. They argued with me. They behave with like a dog. I was very much disappointed that i complained in grahakseva. After that they had solved my problem. But after then whenever i am calling in 198 there is no option to speak with the customer care exeecutive. All they are doing is "plz press 1 to activate this, press 2 to deacivate this etc". But there is no option like "please press 9 to talk to our customer support executive".

Really man the exprence with reliance is horrible. Pleasde consider my problem and give me feedback as soon as possible.

I, yesterday (5th June, 2016) recharged my mobile phone with Reliance GSM service with Rs. 74. This recharge is supposed to give me Rs 50 TT along with local calls at 25 paise per minute, STD at 30 paise per minute for 120 days and 250 MB 3G data for 30 days according to the SMS that I received from Reliance after the said recharge. When I recharged yesterday, the balance on my phone was Rs. 72. After that I made a call which lasted for 10 minutes which should deduct Rs. 2.5 from my balance. Now I see that my balance is only Rs. 32.331!

I am not getting any benefit of the said recharge. Moreover my balance of Rs.37.5 has been deducted which is unjust. I request Reliance Communication to refund my balance and provide the benefits that I am supposed to get due to the said recharge.

I rajiv sharma r/o 91-92 vipin garden uttam nagar new delhi - 110059. my reliance cdma numbers are given below [protected] - [protected] these no's
are not working due to no network. you convert these no's in rel--gsm and we have no network rel-gsm in our area. i am spine injury patient unable to contact
my doctors or hospital in any emergency due to network problem. sir/mam please except my number porting request and please issue me port-code to restart my existing numbers.please send me or provide me porting code immediately. when i sms for port request on 1900 i receive sms THIS SERVICE
IS TEMPORARY UNAVAILABLE.
RAJIV SHARMA
[protected]--[protected]

Reliance number[protected]

Data card Not working and when asked for reason they asked to pay Rs 1899 and upgrade old data card will not work.

We had not asked for upgrade. Recently we purchased data card for rs 1800 and now they are again charging for another data card.

Found to be cheating customer on the name of data card changing.

If customer want to continue with the same plan why company is not providing and if not able to provide they need to bare the charges.

From about last whole week, we are not able to get internet benefits from our wifi connection, not even customer care person is taken this seriously, as we are not getting positive response from them yet, following are the complain numbers on which nothing action is taken yet ;[protected],[protected],[protected]
I just wanna comment here about the service that you are giving is worst service i ever seen.

Are you people messing with me even after 20 days i have not received my order reliance wipod 4g. You are cheating people. I had no internet for 20 days and still i am charged. I ordered reliance wipod 4g on 20th may and today is 6th june. I was said that the order was dispatched on 24th may and i will receive it in 10 days. I have repeatedly send several email and made phone call but still you do not care about you customers. I will discontinue your service if i don't receive my order and wont pay the remaining balance.

This is my registered number - [protected]
This is the dongle number - [protected]

Whoever is reading this forward this to your boss or someone with brain. And immediately dispatch my order to this address h. No 12-2-822/7/b, ayodhya nagar, mehdipatnam, hyderabad, 500028.