Reliance Communications Complaints & Reviews

Hey this is AMAN SINGH i lost my sim about 15 days ago th no. is [protected] pls block it immediately. how can i alot it back?


aman singh
[protected]

Dear co.
I am the vintage customer of reliance post paid connection having Av monthly billing of Rs 1 k.but from last 1.5 month the internet plan activated us not working.
I have call the customer care but they are not behaving well and only provide the resolution i.e. wait.

Regards
Piyush Enema
No [protected]

I will totally harassed this service because of balance deduction. .my no is [protected] and name is Niranjan kumar I called to customer care help desk 198 regarding balance deduction but there executive told us that call on *333 for deduction and when I repeat same thing that the executive will disconnect my phone and barred my outgoing call. This is so rascals that this is ur work and how they do like this. So please give the resolution as soon as.

I visited Reliance mobile store at Vishrantwadi-411015:Friends communications for Postpaid to Prepaid request. Store told it was not possible, so I called RCare they told you can migrate to prepaid no issue but still R store was not responding my request & called to leave.
Please see this problem & take action against store for misguiding customers.

This is my postpaid number [protected]

reliance is forcing me to pay unncessary amount which i had not use...after 1 month my card has activated how i could pay unncessary amount


this is my allternate number [protected]

Respectfully sir my mob no [protected] me data pack ki last date 12/01/2016 thi jise mene online recharge kiya usi date ko mera balance bhi dededuct hua pr data pack recharge nhi hua usme pahle se 4.5 gb data tha custmer care pr call krne pr bataya gya ki apka balance nhi kata pr statment me balance kata he mere pas proof he meri problem solve kre pls call kre mere dusre no [protected] pr thanks a lot

I am Anjali Shakya user Reliance GSM prepaid connection. My amount of ₹80 has deducted on 24 january at 11:15 pm in night.
Reliance has charged a wrong amount against internet data usage even when i was having enough data balance of net.
This is not the first time when this happened to me. I have got threatened many times by this improper service of Reliance.Kindly refund my balance or else i will charge a case against Reliance on consumer forum of wrong amount deduction.

First of all I would like to thank the team of this forum I have earlier also posted complaint & which was successfully being resolved within a very short period of time so I think my this complain will also be successfully resolved.I have recharged of RS.14 (SMS Pack) on my no. [protected] (CDMA No.) on 20/01/2016 & also on 23/01/2016 at both the times I have not given benefit of the plan & my main bal was completely wipped out including Rs. 14+14=28.
Recently on 23/01/2016 at night I hv received msg regarding porting of my CDMA no. to Reliance GSM but again It took lot of time to resume my services again.And after conversion from CDMA to GSM I have made again recharge of Rs. 70 ( talktime) & Rs. 53 (for Data PAck) but while using Internet my main balance of Rs. 70 was used even when I have done recharge of Data Pack & again I suffered financial loss.It request to the service provider to kindly refund my loss of Rs. 14+14+10(regarding bal was deducted for sms)+55(which was lost even when data pack was recharged for) & for 53 RS. of Data pack either give me benefit of Data pack of refund my recharge amount of Rs. 53. I has become very burden some for users to call again & again to call centre & even they are not able to solve our problems so I hope that my complain will be given priority & make my losses good & should not repeat it again.My contact no. is [protected]

This is after following up with your worthless and totally useless customer care who does not know what they are doing, i wonder why they are even hired! My landline number[protected] has been discontinued for no reason! Firstly i never receive the bills on time... Bill for month of December i have received after 15 January..!! Who is responsible for this? Payment for same was done on 5 January after calling customer care and finding out the amount and was paid through drop box at one of your Prathana Samaj center by cheque for amount Rs.512. Now on calling and following up with your stupid customer care people, they inform me that my bill is Rs.974 (including January month) ... and tell me that my earlier payment was rejected and to check with my bank. On checking with my bank, bank says they have not received any rejected or returned cheque, no entry has been made with regards to my cheque either, so question here is where the hell is my payment? If i make the payment on time too, you cut my lines?? Is this how your company operates? No one has a clue of what they are doing, all they say is system is showing reject, so its rejected... May i know why its rejected? No one has a reasoning to this!! No one gives any higher authority number, no follow ups to email, no answers to help sort this issue...! I am losing important business calls due to your poor and useless service, but you will never understand this!! I need a feedback on my complaint ASAP with immediate action. If you can not solve this and have my line started with immediate effect, please take your connection back, i dont need it! This has started to become a regular thing and im sure i am not the only one being treated like this, you fleece other customers the same way!

I'm a user of Reliance Broadband internet and my User no is[protected].
I'm really frustrated with the customer care experience. Frequent Internet downtime is happening and they will always say need 24 hours to resolve and mostly it will get resolved in lesss than 72 hours only (their rule is more than 72 hours of internet downtime is mandatory for Raising a Bill waiver).
I complained so many times and most of the times didnt get a proper response from so called customer care execs. I asked to transfer the call to superiors or call back both didnt happened and so I yelled and they blocked my user id frm calling CC. Moreover no one monitors and responds to their mail id as well.
Never i get bills in my email and their online web's instant Bill vies doesnt work at all.
Tell me what am I supposed to do to get my bills on email in time.

Its really pathetic how our Indian government providing licencing to such kind of operators taking our money not providing the services not even 50% how is our present govt here we can know really our Prime minister giving speech about digitization but cant recognize the issues faced with this 3rd class network better close the company instead of wasting our time and money

This is my two number [protected], [protected]...

Both number get call charges more plan has not activated...I had recharge rs 7 of 0.25ps plan


still not activated


and continously harrasment is happening

Respected sir / madam


my name is sagar shirke...This is my mobile number [protected]


1 month has been passed to my billing card...No network even i had visited gallery also no response...Plz do some thing and activate my card


sent my card to my respective donor


my allternate number [protected]


NO RESPONSE FROM RELIANCE

Dear Sir/Ma'am,
My Name is ShyamaKaran Dubey. I'm a reliance India GSM customer. I want to inform you that I received a Massage from Reliance daily Offer on my mobile phone and recharged my mobile number in same way as they instruct but I couldn't find the promised Offer. I've E-mail to the Reliance customer care but after waited for more than 1 week no reply or data received. Then I decided to inform you about their cheating people and this behaviour. Here I'm submitting The full details What I send them in E-mail with proper evidence. Please check and take an action so that this company never do such thing with anyone in future. - Thanks
[protected]The Email send by me to Reliance[protected]

Dear Sir/Madam,
Reliance Customer care,
I want to inform you that I've not received my promised "Net" balance
on my mobile number [protected]. I recharged my this mobile number on
"13/01/2016 at 10:45PM, Mobile Recharge [protected](reliancegsm)
Transaction Id: REL[protected]" via Mobikwik after checked the offer
plane on your Official Provided "OFFER CHECK" Number "*129#.
The current plane was "Recharge with 149 Rupees = 3GB, 2G data for 30
days". I instant received only 2GB data(instead of 3GB data Promised).
I called your customer help service 198 and they also promised me that
Next 1GB data will be added within 48 hours. But after waiting till
this time I've not received my Full data that was promised .
Please Send my full promised Data as soon as Possible. I've also
submitted the Offer plan as, Promised and recharge details in Image
Format below for an solid evidence.
- Thank you.

I bought a Reliance Wi Pod dongle on 20th Jan, 2016 at Rs 2500/-.

It was written on the box that the speed would be 14 Mbps. But I am getting only 0.5 Mbps. I have repeatedly called reliance customer care but they are not able to help. One customer executive said that average speed is 1 Mbps. They are really cheating us. I want the issue resolved as soon as possible.

Wi Pod MDN is [protected].

17th January 2016 My Mobile no([protected]) migrated from Airtel to Reliance. on 23rd Jan got a call from one of the executive towards address guidance...By that time he is 20 KM far from Home. He haven't turned to my Home for address verification.

Got SMS from Reliance that Address verification is negative.
They barred my out going simply.

[protected]
.
On this no, Rs 49 have been charged for no fault of my own
I talked to customer care cell but they said the amount have been deducted and can't be refunded..
.
Why should I suffer if I haven't committed any fault..
.
I just want you to refund the deducted 49 rupees

I had given INR 1600 during ISP installation at my home. I was told it includes first month bill too.
Now i have received INR 842 as bill. Please waive this bill amount as i have already made the payment.
I got the ISP connection on Dec 31

Reliance Executive Name: Vinod ([protected])
Location: Plamoodu, Trivandrum, Kerala.
Plan Requested: 1 Mbps unlimited

You can contact me on charles.[protected]@gmail.com

Hi, VAS ADPAYEnterWlySubs, automatically got activated in my number [protected] Today with out my concent and rs 21 has been deducted. Plz. Check and refund the amount at the earliest. My alternate number is [protected]

Hi Team,

I'm facing slow connectivity problem, where i paid 1200 for the Rel Wifi pod and promised as speed upto 14.1 mbps, but after connecting its struggling to reach 100 Kbps speed. Now the speed limit has also decreased to "Up to 3.1Mbps".
What is happening, why there is a product released that cannot fulfill the customers need, we don't expect the 14 mbps speed and in reality that is not possible for a dongle at-least we expect a 2 to 3 mbps. Being a reputed brand we don't expect a false commitment and promises. So kindly support to solve the issue. I hope many customers are affected with the same issue.

Connect #: [protected]

Parthasarathy A
[protected]