Reliance Communications Complaints & Reviews

Sir i ve bought a iphone 4 cdma which has a disconnected reliance mdn retained on it. i would like to transfer my reliance mdn on the device but i ve no clue about its retained mdn...even my vendor does not remember the mdn as it has been out of servive since a long time.. your CC executives ask for the old mdn to activate my number on the device...please help me retreive the old mdn or please release the meid/rsn of the devive to let it accept other mdns. meid no: A100001C330A75 thanks roshan

Abhimanyu Singh Jan 3 (2 days ago) to umashankar.bas., Rcomnodaloffic., serviceassuran., gsm.customerca., contact, anil.ambani Dear Sir/ Madam I got fed-up with reliance from last 1 month and got wrong plan issue that itself is pending again got one more shock.that i changed the plan on 18/12/2015 and new plan got activated from 19/12/2015. As plan scree shot is given below. RGSMKT_299R General Free Local + National Minutes *Excluding Roaming 1000 Local+STD Minutes Rental 299 Clip NIL Free Data Usage 1 GB 2G Data Monthly Commitment Rs.299 Free SMS(Rs) Local/National *Excluding Roaming 300 Local/Intracircle Reliance GSM Rs. 0.30/min Reliance CDMA Rs. 0.30/min Offnet Mobile Rs. 0.30/min Onnet Fixed Rs. 0.30/min Intercircle Reliance GSM Rs. 0.50/min Reliance CDMA Rs. 0.50/min Offnet Mobile Rs. 0.50/min Offnet Fixed Rs. 0.50/min International To know about ILD Rates, Click here. Rate/SMS (140 characters) Local SMS (Reliance GSM) Rs. 0.30/min Local SMS (Reliance CDMA) Rs. 0.30/min Local SMS Offnet Rs. 0.30/min National SMS (Reliance GSM) Rs. 0.30/min National SMS (Reliance CDMA) Rs. 0.30/min National SMS Offnet Rs. 0.30/min International SMS Rs 5 National Roaming Plan Local Outgoing Calls - Reliance GSM Rs.0.80 /min Local Outgoing Calls - Offnet Rs.0.80 /min STD Outgoing Calls - Reliance GSM Rs.1.00 /min STD Outgoing Calls - Reliance CDMA Rs.1.00 /min STD Outgoing Calls - Offnet Rs.1.00 /min Local Outgoing Calls - Reliance CDMA Rs.0.80 /min Incoming Calls Rs.0.45 /min Roaming SMS Local (Reliance GSM) Rs. 0.25/min Local (Reliance CDMA) Rs. 0.25/min Local (Offnet) Rs. 0.25/min National (Reliance GSM) Rs. 0.35/min National (Offnet) Rs. 0.35/min International SMS Rs 5 National (Reliance CDMA) Rs. 0.35/min ILD call rates on Roaming To know about ILD Rates, Click here. My phone un billed amount getting increased like anything, i got a call from Customer care and got shocked that only 50MB 2 G Free data is valid in your plan. Call received from[protected]. Than I activated 1 GB data plan for Rs. 124 PM. Now getting the understand is very tuff. I am mad that using the reliance or reliance is change his policy. As per new policy fulling the customer or Management is not capable to handle the situation. Kindly confirm which is correct. As per me if any very bust service in Karnataka that is reliable because very poor management & Arrogant costumer care service. 1. Arrogant Reliance Shop people & more than them arrogance customer care service. 2. Nodal Officer & Appellate Authority is in Karnataka only for shake of Name no action on any request. 3. Not at all any response or reactions from circle office. 4. Service assurance is only for seeing on website like plans is mention on rcom but after activation bill is 100% different. I am suffering last a month for wrong bill and call charge as old complained not yet short out but one more got ready. Pease find below the latest complain no. Complaints are more than 10 but below mention are latest. Complain No. Date [protected]. 15/12/2015 [protected]. 22/12/2015 [protected]. 30/12/2015 These activity showing clearly that this type of habitats are only for misleading the customers. After given the complained I got massage your issue will get sort out within next 3 day. Nothing has happen. On 4th day I requested for Complain status. No reply and got the message from reliance with new complained no. Along with standard massage. Your issue will gate shorted out within next 3 day. this chain has continued from last 20 days. I got shocked when I got multiple complains for one problem without any action on old complaints. If its happening from any tele callers than customers can approached hire management. But in this case multiple complained no .coming from Appellate authority only. Its very bad sign for organisation.. clearly its proofing falls commitment for misleading the customers.. Its showing cl early uncontrolled management. Now customers has to under stand if seniors are doing like this how customers can expect solutions from customer care. This is region customers getting Fed up and porting the no. Kind Regards, Abhimanyu Singh Cardia Life Care Private Limited, No.15, 2nd Cross, 3rd Block, Nagarabhavi 1st Stage, BANGALORE - 560 072. Mob:- [protected] We have gone through your email dated December 18, 2015 for your Reliance number [protected] and we regret the inconvenience caused. As per the telephonic conversation had with you on your Reliance number today, regarding change of tariff plan issue, the same has been addressed. Further, your complaint has been registered against the Reliance Mobile Store with service request ID[protected] on December 22, 2015 at 11:17 AM and it will be resolved by December 25, 2015 at 11:30 AM. We have made a note of your concern and take it as a feedback to improve our services to meet your expectations. Assuring you of our best services always. Thank you for choosing Reliance. Regards, Appellate Authority Karnataka You can contact us on [protected] from Monday to Saturday and National Holidays between 9.30 am to 6.30 pm or write to us at RCOMAppellateauthority.[protected]@relianceada.com, with case ID of previously registered complaint at Customer Care/ Touchpoint. ============================================================================ From : [protected]@gmail.com on[protected]:06:09 ============================================================================ Dear Sir / Madam From last three years i am using you Rs. 249 plan. In the month of October 2015. I visited on reliance web word they introduced RGSMARTPHONE299 and same descriptions again this plan is mention in your web site also. 1. Free Call 1000 Minutes 2. Local Call Charge on net/ off net Rs. 0.30 per minutes 3. All STD Call is Rs. 0.50 per minutes. 4. 1GB 3G data I got my mobile bill. As per bill all calls charge at 1 paisa per second and free minutes are 750. As detail given below. Relationship No.[protected] Bill Period :[protected] to[protected] Bill Date :05-Dec-15 Bill No. :[protected] Tariff Plan Name :RGSMARTPHONE299. Detail available on web sit and catalog available in Rword and with retailers for only fooling the customer. Making the fraud bills. If company like Reliece started the cheating with customer or unable to keeping control on his state labeled employee. Its really tuf to digest this type of cheap approach. Kind Regards, Abhimanyu Singh Cardia Life Care Private Limited, No.15, 2nd Cross, 3rd Block, Nagarabhavi 1st Stage, BANGALORE - 560 072. Mob:- [protected] The information contained in this electronic message (email) and any attachments to this email are intended for the exclusive use of the addressee(s) and access to this email by any one else is unauthorised. The email may contain proprietary, confidential or privileged information or information relating to Reliance Group. If you are not the intended recipient, please notify the sender by telephone, fax, or return email and delete this communication and any attachments thereto, immediately from your computer. Any dissemination, distribution, or copying of this communication and the attachments thereto (in whole or part), in any manner, is strictly prohibited and actionable at law. The recipient acknowledges that emails are susceptible to alteration and their integrity can not be guaranteed and that Company does not guarantee that any e-mail is virus-free and accept no liability for any damage caused by any virus transmitted by this email. Abhimanyu Singh 12/29/15 (7 days ago) to abdul.rafeek, Rcomnodaloffic., rcom.customerc., RCOMAppellateA. Dear Sir / Madam With reference to your below mail regarding wrong billing will get short out within 3 days. All ready 8 days are over without any actions . Now Customer care peoples are eating the brain for payment. More ever this moth bill is also getting added in fals bill because I got a massage your unbilled amount is Rs. 1390. More ever IF FULLING THE CUSTOMER IS RELIANCE POLICY PLS CONFIRM. because from last 20 days this issue is going on. Mistake does by reliance and I am suffering for that. 1. Provide me the request detail for changing the plan. Or 2. Send the below mention period revise bill as per my old plan. A. 05/10/2015. To. 04/11/2015 B. 05/11/2015. To. 04/12/2015 C. 05/12/2015. To. 18/12/2015 From 19/ 12/2015 plan is different which I requested and got activated. Please provide the one option solutions and clear the issues. If nothing is possible out of two option because of reliance of customer fulling hidden policy confirm that also. I got call from customer care if I will not paid the bill till tomorrow they will disconnect the phone. This mistake is does by Reliance only. I will not pay the bill till get revise bill. If my phone will get disconnected I will also go to any extant with Reliance fulling proof. This is really appreciable policy of Reliance does the mistake and show the Arrogance's for payment. Today I am sending all communication hard copy to Mr. Vipin Jain as required. If you also required pls confirm the same and provide the address. Because I sent 13 email I got reply for one and also appreciable action detail which is taken by reliance without any discussion / without any solutions they closed the two complained . Hopefully get the reply and solution. Abhimanyu Singh 12/30/15 (6 days ago) to anil.ambani, RCOMAppellateA., abdul.rafeek, rcom.customerc., Rcomnodaloffic. Dear Sir / Madam My mobile got bare for out going and continues getting cal for bill payment . Where all problems are created by reliance people. Changing the plan without concern of the customer. From last 18 days I approached NODAL OFFICER, APPELLATE AUTHORITY, CUSTOMER CARE. but no solution. As I under stand in 18 days burst customer care service & arrogant reply. The biggest cheater in India is all Reliance . Never trust Reliance, its unreliable. Buy the reliance products is hanging him self finally customer will be cheated in all ways, with added frustration. Why my phone out going call got disconnected. Mistake does by Reliance & customer is getting harassed for payment. Abhimanyu Singh 12/30/15 (6 days ago) to contact, RCOMAppellateA., anil.ambani, Rcomnodaloffic., rcom.customerc., abdul.rafeek Dear Sir/Madam At the out set I thank you for showing the courtesy to reply the customer. I want solution not a complain no. When ever I am approaching Nodal Officer / Appellate authority, / Customer Care all wage getting new complained No. As mention below ( for example except these other complain no also available. Complain No. Date [protected]. 15/12/2015 [protected]. 22/12/2015 [protected]. 30/12/2015 These activity showing clearly that this type of habitats are only for misleading the customers. After given the complained I got massage your issue will get sort out within next 3 day. Nothing has happen. On 4th day I requested for Complain status. No reply and got the message from reliance with new complained no. Along with standard massage. Your issue will gate shorted out within next 3 day. this chain has continued from last 20 days. I got shocked when I got multiple complains for one problem without any action on old complaints. If its happening from any tele callers than customers can approached hire management. But in this case multiple complained no .coming from Appellate authority only. Its very bad sign for organisation.. clearly its proofing falls commitment for misleading the customers.. Its showing cl early uncontrolled management. Now customers has to under stand if seniors are doing like this how customers can expect solutions from customer care. Finely if it will resolved pls clear it today. I will not make the payment for falls invoices. In last 18 days I under stand that contacting the Nodal officer and appellate authority is use less and shown the capabilities. Because of Customer Care Arrogance now its become strategic matter. No more conversation required tomorrow I am submitting bills copy and print out of all communications mails along with all complained SN for same issue under cyber crime. Continues getting telephonic harassed by reliance for making the falls bill payment. And throwing the sim card in dustbin. ing [protected] Fored message[protected] From: Date: Dec 30, 2015 10:25 AM Subject: {DWML15393600} [REPLY3] Re:Wrong Call Charge To: Cc: Dear Mr. Singh, We have gone through your email dated December 30, 2015 for your Reliance number [protected] and we regret the inconvenience caused. Your complaint has been registered regarding billing issue with service request ID[protected] on December 30, 2015 at 10:14 AM and it will be resolved by January 4, 2015 at 10:30 AM. Kindly note that the services of your number have been activated. Further, we have made a note of your concern and take it as a feedback to improve our services to meet your expectations. Assuring you of our best services always. Thank you for choosing Reliance. Regards, Appellate Authority Karnataka You can contact us on [protected] from Monday to Saturday and National Holidays between 9.30 am to 6.30 pm or write to us at RCOMAppellateauthority.[protected]@relianceada.com, with case ID of previously registered complaint at Customer Care/ Touchpoint. Kind Regards, Abhimanyu Singh Cardia Life Care Private Limited, No.15, 2nd Cross, 3rd Block, Nagarabhavi 1st Stage, BANGALORE - 560 072. Mob:- [protected] On Dec 30, 2015 1:23 AM, "Abhimanyu Singh" wrote: Dear Sir / Madam My mobile got bare for out going and continues getting cal for bill payment . Where all problems are created by reliance people. Changing the plan without concern of the customer. From last 18 days I approached NODAL OFFICER, APPELLATE AUTHORITY, CUSTOMER CARE. but no solution. As I under stand in 18 days burst customer care service & arrogant reply. The biggest cheater in India is all Reliance . Never trust Reliance, its unreliable. Buy the reliance products is hanging him self finally customer will be cheated in all ways, with added frustration. Why my phone out going call got disconnected. Mistake does by Reliance & customer is getting harassed for payment. Kind Regards, Abhimanyu Singh Cardia Life Care Private Limited, No.15, 2nd Cross, 3rd Block, Nagarabhavi 1st Stage, BANGALORE - 560 072. Mob:- [protected] On Dec 29, 2015 2:47 AM, "Abhimanyu Singh" wrote: Dear Sir / Madam With reference to your below mail regarding wrong billing will get short out within 3 days. All ready 8 days are over without any actions . Now Customer care peoples are eating the brain for payment. More ever this moth bill is also getting added in fals bill because I got a massage your unbilled amount is Rs. 1390. More ever IF FULLING THE CUSTOMER IS RELIANCE POLICY PLS CONFIRM. because from last 20 days this issue is going on. Mistake does by reliance and I am suffering for that. 1. Provide me the request detail for changing the plan. Or 2. Send the below mention period revise bill as per my old plan. A. 05/10/2015. To. 04/11/2015 B. 05/11/2015. To. 04/12/2015 C. 05/12/2015. To. 18/12/2015 From 19/ 12/2015 plan is different which I requested and got activated. Please provide the one option solutions and clear the issues. If nothing is possible out of two option because of reliance of customer fulling hidden policy confirm that also. I got call from customer care if I will not paid the bill till tomorrow they will disconnect the phone. This mistake is does by Reliance only. I will not pay the bill till get revise bill. If my phone will get disconnected I will also go to any extant with Reliance fulling proof. This is really appreciable policy of Reliance does the mistake and show the Arrogance's for payment. Today I am sending all communication hard copy to Mr. Vipin Jain as required. If you also required pls confirm the same and provide the address. Because I sent 13 email I got reply for one and also appreciable action detail which is taken by reliance without any discussion / without any solutions they closed the two complained . Hopefully get the reply and solution. Kind Regards, Abhimanyu Singh Cardia Life Care Private Limited, No.15, 2nd Cross, 3rd Block, Nagarabhavi 1st Stage, BANGALORE - 560 072. Mob:- [protected] On Dec 22, 2015 11:32 AM, wrote: Dear Mr. Singh, We have gone through your email dated December 18, 2015 for your Reliance number [protected] and we regret the inconvenience caused. As per the telephonic conversation had with you on your Reliance number today, regarding change of tariff plan issue, the same has been addressed. Further, your complaint has been registered against the Reliance Mobile Store with service request ID[protected] on December 22, 2015 at 11:17 AM and it will be resolved by December 25, 2015 at 11:30 AM. We have made a note of your concern and take it as a feedback to improve our services to meet your expectations. Assuring you of our best services always. Thank you for choosing Reliance. Regards, Appellate Authority Karnataka You can contact us on [protected] from Monday to Saturday and National Holidays between 9.30 am to 6.30 pm or write to us at RCOMAppellateauthority.[protected]@relianceada.com, with case ID of previously registered complaint at Customer Care/ Touchpoint. ============================================================================ From : [protected]@gmail.com on[protected]:06:09 ============================================================================ Dear Sir / Madam From last three years i am using you Rs. 249 plan. In the month of October 2015. I visited on reliance web word they introduced RGSMARTPHONE299 and same descriptions again this plan is mention in your web site also. 1. Free Call 1000 Minutes 2. Local Call Charge on net/ off net Rs. 0.30 per minutes 3. All STD Call is Rs. 0.50 per minutes. 4. 1GB 3G data I got my mobile bill. As per bill all calls charge at 1 paisa per second and free minutes are 750. As detail given below. Relationship No.[protected] Bill Period :[protected] to[protected] Bill Date :05-Dec-15 Bill No. :[protected] Tariff Plan Name :RGSMARTPHONE299. Detail available on web sit and catalog available in Rword and with retailers for only fooling the customer. Making the fraud bills. If company like Reliece started the cheating with customer or unable to keeping control on his state labeled employee. Its really tuf to digest this type of cheap approach. Kind Regards, Abhimanyu Singh Cardia Life Care Private Limited, No.15, 2nd Cross, 3rd Block, Nagarabhavi 1st Stage, BANGALORE - 560 072. Mob:- [protected] The information contained in this electronic message (email) and any attachments to this email are intended for the exclusive use of the addressee(s) and access to this email by any one else is unauthorised. The email may contain proprietary, confidential or privileged information or information relating to Reliance Group. If you are not the intended recipient, please notify the sender by telephone, fax, or return email and delete this communication and any attachments thereto, immediately from your computer. Any dissemination, distribution, or copying of this communication and the attachments thereto (in whole or part), in any manner, is strictly prohibited and actionable at law. The recipient acknowledges that emails are susceptible to alteration and their integrity can not be guaranteed and that Company does not guarantee that any e-mail is virus-free and accept no liability for any damage caused by any virus transmitted by this email.

Reliance cdma internet (EVDO) frequently disconnecting. my number [protected] location Guduvanchery

Dear sir/ma'am, There are to much pollution through the generator which are ruining 24 hrs. by reliance communication. Each person are suffering by this one in my area. everyone is against to this type pollution. Please I request you do the needful help immediately. Thanks! Rahul Pandey [protected]

I migrated from U.P.East to ASSAM.after reaching here my reliance gsm no.([protected] with sim card no.[protected] is not showing network.plz help me out asap.

On 29.12.2015, I visited the Reliance Store at Andheri E (BR Enterprises)to buy a Reliance SIM card for my new phone, After filling up the details, paying Rs 200/-and submitting my ADHAR CARD (attested) copy, I was told by evening I would receive an SMS on my current mobile after which I had to call 59059 and give my verification my SIM would be activated, But since I did not receive any SMS I tried calling the store the next day ie 30.12.2015 on[protected], several times, again NO answer ..At last in the evening someone answered and said they would call me back in Ten minutes.No one did.Again next day ie 31.12.2015, after calling several times, someone picks up and tells me that the SIM i had taken was REJECTED and that I would have to go back to the store with another DOCUMENT and apply for anoither SIM, at which I REFUSED saying when I have already SUBMITTED my DOCUMENT why should i submit another one.They still went on insisting saying my DOCUMENT & form was sent I asked them to get it back & call me back.Until today they have not called me & when I call them they do not answer my call sice they have a caller ID phone. Todayie 04.01.2016, I called Reliance Customer Care on [protected], this Female Rashmi was very RUDE, I ased her to connect me to her SENIOR, but she refused saying that even her senior would not be in a position to help me & that I should go to the store and sort it out myself What am I Supposed to do ? please Reply ASAP Name Elizabeth Cyrus M-[protected]

Maine recharge kiya 649 3G balance 7.5 gb validity 90 day(8 Dec.2015) But mujhe pura benifit niii mila 60 days ka b Mujhe rs return kiye jaye ya validity bhdai jaye Requested Name- Deepak Mob.no.- [protected]

Dear Sir, My mobile no ; [protected], Relationship No ;[protected], i have taken Reliance post paid connection on 14th Sep 2014, in vijaynagar Branch, i have paid Rs. 300/- Security Deposit. In January 2015, i have discontinued the Reliance post paid connection and as discussed with the Reliance Manager-Vijaynagar, they will refund the deposit after 3 months. so I ported the Reliance post paid to Airtel Prepaid Connection, i gone several times, they told me that, they will do the refund, Now, i am sending the mails to rcomappellateauthority.[protected]@relianceada.com, rn[protected]@myreliancemail.com (vijaynagar branch) till date, they have not refunded, as per their books, Rs 143/- to be refundable. i am sending the mails from Oct 2015 to Till date - for your info.

Dear Sir, This is to bring to your kind notice that the above connection was surrendered around 7 months back and several letters mailed to the appellates of reliance including customer care but inspite of their acceptance for surrender the money has not been received. They are employing these tactics to recover the losses they might have incurred on bad customers. I am a customer for reliance for the last 10 years starting with the Pioneer Scheme of reliance but such harassment and negligence from a Service oriented organisation is not acceptable. Friends I feel the company is in deep trouble and must be fooling others as well so please be on acheck if you are using any of the reliance services. Connection for Broadband id is[protected].

HI Reliance/Trai, [protected] This is my Airtel number, and i sent PORT message on 7/12/2015 and received unique PORT ID: AA766715 and expire date[protected]. same i submitted to Reliance store with documents. On 12/12/2015 i received message from RM MNP saying that my new RIM connection will active from 13/12/2015, But with out activation from Reliance my existing Airtel Service disabled from 13/12/2015. May i know why it got disabled and why Reliance network not activated my MNP request . When i called to local reliance store they said Donner not accepted MNP process. If Donner not accept the process how come RM MNP sent confirmation Message with date and time.if Donner reject MNP Process on 14.12.2015. how come RM MNP send message on 12/12/2015 saying my new connection will active from 13/12/2015, and existing SIM disable on same date. that means without Donner confirmation RM MNP it self confirmed SIM active and deactivation's before 2 days(12.12.2014). am i right?. Since 20 days there was lot of conversion happening between me and RIM but no solution provided by RIM. is this the way RIM working and providing service in India? Airtel clearly clarified that it is problem with Reliance side. PFA screen shots for referral.You can contact me on [protected]/[protected]. I am waiting for your call. Since 20 days all my communication and bank transaction got stopped.Let me know when my Reliance SIM will activate with [protected]?

Hy, this is to inform you that i have made a transaction against my reliance bill tonight at 01:00am arround transaction no.is[protected] still my call is barred due to transaction is not updated yet, please do the needful.

M facing major call drop problem since morning a week so look ito the matter and resolve it asap ... My reliance cdma number [protected]

Dear Sir, On Friday, the 13th Nov, 2015, I went to reliance communication store, and requested to change the SIM card on payment of Rs 25 by case The number is [protected], after completing all the sim card change and document submission formalities, they told me that, “ with in 6 hour it will change “, but it didn’t change. Again i went to reliance communication on 14th Nov 2015 then they told me that the bill is not paid so they cannot change the sim card, so on 15th Nov 2015 I paid the bill which is 716 Rs through the paytm wallet and again on 16th Nov 2015 I gave the request to change sim card. Even after all these process the sim card not changed. So when I went to the reliance communication on 17th Nov 2015 then again they told me to clear the due. Then I decided to change the service provider so I cleared the outstanding bill which is 500 I paid and told them to give the UPS Code (PORT CORD to change service provider) so that I can change the service provider then they told me that in 6 hour the sim chard will be registered then only they can generate the UPS Code (PORT CORD to change service provider). Again at the evening I went then again the same resolution. The number was [protected]. The SIM no is RECRU[protected]OMH.After some days finally my number is activated and I gave the request for the UPS Code and I get the code. In next day I get the call from the reliance back office. They told me that you are my very old client so we are giving you offer that “We give 50 % discount if activate the plan of magic 900, which is worth of 900”. So I tell him to activate the plan. But now on November I got the bill of 1015. So I call to the customer care about this problem but they told, no sir there is no such offer. So I told him to take the complaint but he told me that he cannot take the complaint. Please talk to the person or visit the reliance communication store. So I call so many times on that no but no one pick the call.so I again chat to the customer care again get the same resolution. After that I visit to the communication store. They told me we cannot help you talk to the same person who called you. I told that it is more than one month I did not know the person but you have the detail who change my plane and offered. Please take complain about the person who call me and offer me about the plan. But they can take the complaint.

Maine recharge kiya 649(8dec.2015) 7.5 gb net validity 90days But mujhe 60 days ka benefit b niii mil rha hai mujhe validity di gyi hai 30/1/16) cahe to mujhe rs. Return kiye jaye ya validity bhda jaye Requested Name - Deepak Mob. No.- [protected]

Customer service agent is very rude on call. When my bill is paid after the connection was cut. She said that its possible to pay it online because my internet was suspended. Not realizing that i can also make payment using internet through other source!!!

Recharge 198 net package on 31/12/2015 but it is not at all working. money is deducting if I use my net. Recharged time 12.15AM

I bought reliance prepaid connection few days before and they deducted my balance 60 rupee which is provided by them with connection and after that i recharge 100 rupee top and net 1GB net pack of 3G plan they also deducted, and i am calling to there customer care so they say ur information is not available please tel me what to do.

Hello. I am Neha and I have recently taken your Internet plan. I must say that the services are really [pathetic and have never seen such careless attitude of technical team. I called Mr. Suresh, who is one of the technicians here in Panchkula to change the modem and LAN wire, because i was provided with an old and used modem and wire, which was really in a bad condition.I have called him thousands of time but he always either disconnect my call or make excuses every other day. I don't think what kind of people you hire. He is seriously going to put company's name in a bad reputatio soon or I must say he has already done that. I took your plan on December 20th and from the very first day, your internet connection is not working. I have registered complaints at least 3 time per day, which I guess wasn't enough for the team here. Not just the team is pathetic but the services are worse. I have lost my clients and suffered a big loss of hundreds of dollars, which I think you people won't take responsibility to recover. I just want my money full amount refunded and get rid of this pathetic internet network. Hope this information is enough to understand how i have been into loss just because of your low-quality services.

I am using 2 number 1 is RIM GSM [protected] and second CDMA [protected]. and unable to connect to customer care from last 2 months. I send so many mails to delhi nodal officer and RIM customer care.but they call me and told me that your problem will be resolve ASAP.but still my problem are same.can you look in to matter.and resolve ASAP. And secondly I am using RIM 3G connection. now I have 3G net balance in my mobile.but the amount deducted from my main account.don't know why.so please It's humble request to all.please please resolve this issue ASAP.

From the last 15 days I am facing the internet issue in my reliance GSM number([protected]).I am using 3G internet pack in my number.In the morning timings(6AM to 2:00PM) It is working fine. In the evening timings (2:00PM to 12:00AM) it is automatically getting very slow.I am not be able to access the internet properly during these timings. I am getting very frustrated to use the reliance internet. Request you to please check on the priority basis and resolve the issue ASAP. Reliance GSM No:-[protected] My Alternate Contact No:-[protected] Thanks & Regards Hitesh Uthra