Reliance Communications Complaints & Reviews

Dear Marina,

Kindly submit your details at our Facebook page link: http://on.fb.me/1lrvkq7 Our representative will get in touch with you shortly.

Regards,
Reliance Communications

Dear Vinay,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

my alternate no is [protected] and complaint no with reliance is[protected]
please find enclosed the tax invoice of your vendor swastik communication for the same.

Dear Vinay,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications

what you mean by addressed, my problem still remain unresovled

I also mnp to this plan ( jalsa 599 unlimited), i too got sms showing rs 1198 jalsa plan, i confirmed from relaince webworld, the person told me that i will only get 599 + taxes as my bill, and also get all featured services. I think rs 1198 is a regular plan, but relaince is giving 50% discount to mnp postpaid customers, my number is [protected], vishal singh

I also mnp to this plan ( jalsa 599 unlimited), i too got sms showing rs 1198 jalsa plan, i confirmed from relaince webworld, the person told me that i will only get 599 + taxes as my bill, and also get all featured services. I think rs 1198 is a regular plan, but relaince is giving 50% discount to mnp postpaid customers, my number is [protected], vishal singh

Dear Arun,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Dear Arun,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number on our Facebook page at http://on.fb.me/1lrvkq7 so that we can successfully contact you to address your concerns.

Regards,
Reliance Communications

To
reliance,
please tell me clearly that what is plan????????
599?????? or 1198???????
i think u can understand me!!!
how many amount will we pay for this plan???????????
thanks

Hi I just got my number ported to reliance under 599 offer but I am received an sus that my monthly rental bill is 1198. Please Do THE Needfull. Number [protected]
Mail I'd ahshan.[protected]@gmail.com

Hi I just got my number ported to reliance under 599 offer but I received a sms that my monthly rental bill is 1198. Please Do THE Needfull. Number [protected]
Mail I'd ahshan.[protected]@gmail.com

Hi I was porting my no. from reliance to another network on 9th of feb but I received a call that my monthly rental will be 599. with reference no[protected] on 14th of feb Please Do THE Needful. Number [protected]
Mail I'd [protected]@ymail.com

I want to port my no to reliance jalsa 998 plan which is being given at 50 % discount.what I want to confirm is that is this plan truly unlimited or some limit is assigned to it in any regards as in calling /data/sms/roaming.

Hi All,

I was the 5 year customer of the Airtel but I switched to reliance for the jalsa 1198 plan and they offered 50% discount on this. I started using this plan but within 1 months my outgoing barred, I talked to Customer Care and her replied me back that I am using this number as Commercial. Which is totally false, after taking with them, they provide me solution for writing the application for this and started my outgoing within a day.
But this is not the end, They did same 1 April, 2016 they barred my out going giving the same reason, any how I fed up and applied for plan changed, I request for plan change on 1st April and it's 3rd April and no plan change is there and no outgoing is working.

RELIANCE is making fool on this plan, this not happen with me only this happened with me 2 friends too.
RELIANCE Telecom is making big fool of the customers

jalsa 1198 PLAN IS NOT UNLIMITED PLAN, LIMIT IS 20HRs per week.

Hi Team,
Even I have applied for port in request for the reliance unlimited plan ie jalsa 599 in which have informed me that the rental will be Rs.599 without tax and will get unlimited on net off net call/sms/data. But when I checked my plan details in your cs they informed i have request only 4000 min free. What the hell is this? I have port out from vodafone even they where offereing me free min. plan but i was looking for unlimited due to why i was ready to port in reliance. I wont pay any extra charge if you guys charge me on any call. Kindly change my plan to unlimited asap.

Hi my name is kishlaya kashyap I ported frm my Vodafone to Reliance on 11th of April 2016 my no is [protected].at the time of porting the person told me that I will get unlimited calls. After much trouble they started my no on 16th and barred my outgoing on 17 staying that my address verification failed and quoting that I m a bachelor so I hv to deposit 1000 RS more.at the time of connection he has already taken RS 500.don't u think it's a simple case of fraud, they promise something and deliver something different. Best part is when u call then u talk in such a tone that I did some kind of mistake opting for this network. I m really thankful to Reliance for teaching me such lesson that never trust again u people. Be it ur cs guys or other sales person they don't take any response mother they hv any respect for their customers. I know I m hoping against hope by writing here but I thought let others know how u r treating ur customers .u know u cost me my no but that's fine u cheated me that's also fine at least u made me not to continue with u guys anymore.
Thanks

Hello Team,
Even I have applied for port in request for the reliance unlimited plan ie jalsa 599 in which have informed me that the rental will be Rs.599 with tax and will get unlimited on net off net call/sms/data. But when I checked my plan details in your cs they informed i have request only 4000 min free. What the hell is this? I have port out from Aircel even they where offereing me free min and Free Net plan but i was looking for unlimited calling due to why i was ready to port in reliance. I wont pay any extra charge if you guys charge me on any call.
I got a call from [protected](Amar) and [protected] dis no.s.

You guys don't deserve Rating Also.

Regard,
Abhishek Jain

i have 599 jalsa plan, i am from mumbai, i ported my number from vodafone to reliance and within a month, they have barred my services today itself as i came to meet my family in jammu.. feeling cheated and ashamed as my business deals are going on and reliance has barred my services... its disgusting.. My no is [protected], i am in jammu right now, ce after an year to meet my family, and you guys barred my services here today, cant even make n recieve any calls...business deals are affected badly...

cant even connect with any body.. Its damn irritating and feela like you guys cheated us like the complaints i have gone through in this website, customer care nos are only for your own entertainment, dey interview us and calls gets disconnected.. i need my services back right now..

Reliance Brand is making fools to the customers, then what happen to India. the Big Brand is doing like this, then what about small shopkeeper. Everyone Business man ready to fools there customer. Business means doing fraudness.

Sir, I am Airtel user. I want plant Jalsa 499 (in which all local, std, roaming call unlimited). But i was informed that this plan is now closed. Please help me. I want only this plan.
Vivek Singh [protected]

Dear Reliance Customer Care/Nodal/Applete Authourity,

I am reliance postpaid customer Mr. Shirish Kolekar, from Maharashtra Circle with mobile number [protected].

Recently I ported my number from tata docomo prepaid to reliance postpaid.

The plan given to me was Jalsa998 with a validity of 24 months with the benefits - Unlimited Voice Calls, Unlimited Data & Unlimited sms's.

The plan was offered to me with 50% discount rental i.e. 572Rs. with taxes.

Just after a month, on 18 March 2016 Reliance has blocked my services with withdrawing the plan saying its not applicable to me contradicting to 24 months commitment which was given at the time of porting in reliance services.

My Service activation Date is 16 February 2016.

I have confirmed with reliance postpaid maharashtra customer care executives & the dealer for my plan and both verified & confirmed the plan benefits will not change until 24 months of time from the date of activation.

I have already paid partial 1st month bill which was generated for 16 to 26 February 2016 of 203 Rs.

I am mentioning more details about the communication with customer care executives.

Date : 19 March 2016
Communication reference ID:[protected]
Senior Customer Care Executive Name : Reshma Khan

Original Plan committed
Plan Name: Jalsa 998 (with 50 % discount for first 24 months) for Customers who will port in into reliance.
Plan benefits: Unlimited data, Unlimited voice, Unlimited sms

Plan modified & withdrawn on 18 mar 2016 as

new Plan name : Jalsa 998 new

Voice Calling limit : 20hrs per week (85 Hours (or 5140 minutes) per month)
No capping on Data & sms's


Suggested Plan is

Plan Rental :Monthly 899 Rs.

Free Minutes : 6000 min local/std and overage will charge 1p/s
SMS rate : 50p/sms
No Data benefits will be given

Now, I am expecting solution of my problem in one of the following manner.

1. Immediate restoration of my services with the committed original plan
or
2. If not possible then return my 350 rs. activation charges and port me back in tata docomo maharashtra prepaid immediately

I have already registered this complaint with Consumer Complaint Forum. So please solve the issue on urgent basis with immediately restoring my services.

Now reliance has started sending me messages to threaten me with legal actions against bill payment for which i have not received any services.

in the 2nd month only, after 20 days my services were blocked. By checking with the dealer & according to my monthly rental of 572 Rs.; for the period between 27 Feb 2016 & 18 march 2016 - 20 days usage charges become 499 / 30 * 20 = 332 Rs. + 14.5 % tax = 332 + 49 = 382 Rs.

Now reliance people are telling me to pay 1043 Rs. for the use of 382 Rs.

Whom should I complaint now about the issue.

Received a call from Reliance HO Mumbai asking about the advertisement with reference to which this plan was given to me.

I am also posting that add here now

Reliance GSM launches Jalsa Talk Unlimited offer at Rs. 499 for postpaid MNP customers

In a bid to increase its postpaid customer base with the ongoing consolidation of telecom sector, Reliance GSM is trying all the possible ways to lure in customers to join their network. Reliance GSM has launched the Jalsa Talk Unlimited offer at Rs. 499 exclusively for MNP customers into it’s postpaid segment as a limited period offer.

As a part of this limited period ongoing offer, customers who port into Reliance GSM opting this plan gets 50 percent discount on Jalsa 998 Plan MNP, which is 499 Plan.


The benefits of the plan are as mentioned below.

Plan Name Jalsa 998
Monthly Rent 499 (50% Discount on MNP)
Local Calls – On net Unlimited Free
Local Calls – Off net Unlimited Free
Landline Calls Unlimited Free
STD On net Unlimited Free
STD Off net Unlimited Free
Roaming Unlimited Free INCOMING and OUTGOING
Data Unlimited 2G* (GPRS) speed throttled to 20kbps after 1GB
SMS 100 (L+N) SMS free per day
Plan Name in billing is Jalsa Rs. 998. Plan available only for MNP orders in GSM. Security deposit: Rs. 300

*Limited Period Offer. Amount including Service Tax is Rs. 569 for the Rs. 499 plan. MNP discount is available for 24 months. Data is subject to commercial fair usage. Speed will be throttled to 20kbps after 1GB.

The Advertisement

Dear Mansi,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Dear Mansi,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications

Dear Anirban,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Dear Anirban,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number on our Facebook page at http://on.fb.me/1lrvkq7 so that we can successfully contact you to address your concerns.

Regards,
Reliance Communications

My another no is
[protected]

Whenever u call da customer care.dey will ask u da exact date of recharging whichis not possible to recollect for human(except computer). I[censored] manage also dey will say our system doesnt hv information prior to 3 days..

Dear Customer,

Kindly submit your details at our Facebook page link: http://on.fb.me/1lrvkq7 Our representative will get in touch with you shortly.

Regards,
Reliance Communications

Dear Sachin,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Very bad and unsatisfactory response by Reliance Customer Executive.

Dear Surendar,

Kindly submit your details at our Facebook page link: http://on.fb.me/1lrvkq7 Our representative will get in touch with you shortly.

Regards,
Reliance Communications

My issues are still exist. Am unable to update the details in the facebook page since " Text image " is not showing.

Can someone call to my number [protected] and resolve this urgently...

I guess, you don't have an option to select as " worst service " else I would have selected it.

Don't know how many more days or months or years I need to wait for the resolution...

Dear Prateek,

Kindly submit your details at our Facebook page link: http://on.fb.me/1lrvkq7 Our representative will get in touch with you shortly.

Regards,
Reliance Communications

Dear Alok,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Dear Shashank,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Dear Amit,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Please see the attached image for details

Respected sir yet my problem is not solve please do the need full