Reliance Communications Complaints & Reviews

I have requested to port my cdma no. [protected] to rel gsm on 22.12.2015 alongwith requisite documents.On 26.12.2015 after repeated reminders i have received call from centre that documents submitted were rejected on grounds of improper scanning then proper documents were submitted by me on the same day but now the service provider in aurangabad city is telling that your porting cant be processed & as such no adequate reason was given & was told that you convert your number to other company it cant be converted in reliance gsm.In this case what should customer do??

My datacard number is [protected], I have been calling Reliance Customer Care since Feb 2015 requesting them to deactivate the above number, but till date no action is taken to deactivate. They in turn are calling me and asking me to clear the payments. Please deactivate my connection immediately. I have called up the customer care number [protected] many times - they just say my issue would sorted out in a day or two - but it is more than a month now - it still not working. Reliance customer care keep checking the system and simply say that there is no error in billing and that I should pay up the money. They have not resolved my complaint and are just not answering my questions. I requested them to check my usage history but all they have to say is that I need to pay up for the extra usage. I will not pay any amount when it is not my fault. I am totally dissatisfied with the connection. There is no co-ordination between them. The issues are not properly mentioned in the request id that we create. I guess this is just your strategy to get more and more amount from people by fooling them and wasting time. I am so upset with this service that i have decided i am not going to use any product or service of Reliance henceforth. Is this the way you are providing service to the customer, if you fail to take action against my compliant I may go legally for cheating people.

Hi,

I was using Reliance Wi-pod Data card from June 2015 to August 2015. Due to bad network connectivity I was not interested to use Reliance service.

I had raised De-Activation request on 1st week of August 2015 and within 8 days service was cancelled ( I had confirmed this with Customer Service Executives by calling customer care number) after this I made payment of outstanding amount.

After 1 month Reliance Customer executives started calling (minimum 5 times in a day) and asking me to pay next month(September) rental bill. I had explained them " If there’s any outstanding amount, definitely it’s not my fault since my connection was already deactivated and I have not used service".
Every time they used tell that " They will check on this and updated me " - no body ever approached to me !

After that again they started calling and asking me that Service is still active and I have to pay extra billed amount in order to close account. Even after explaining everything I used to get same reply.

Now I have received an email from
saying that -

" PLC No : [protected] has been raised and I need to appear before the above Authority at venue Office of the Deputy Registrar, 1st Floor Conference hall, City Civil Court, Behind Cauvery Bhavan, Bangalore – 560 009 on 30.12.2015 sitting No.548/2015 between 11:30am to 4:00pm., In person or through your authorized representative in order to
resolve this issue "

Reliance Communication is cheating many people like this especially on Post Paid connections - Customer Executive they don't respond properly and by intentionally they do not de-activate the connection properly. Instead they just disconnect service from number and they charge extra amount and asks customer to pay !

This is so mean of Reliance Communications they are scaring the people and demanding extra rental amount - I am planning to raise consumer complaint against this.

Any one please help me on this !

I was using the above reliance post paid mobile no.[protected] since last twelve years . They have added the mobile internet (vas) without my consent from june, 2015 onwards and started over billing with the useless internet provided on my mobile. I had sent a message to reliance customer service to de activate the same on august, 15 and they have not taken any step and charging the bill till october, 15. I had removed the sim from my hand set on 5th october, 2015 and desired to never use the service of reliance and send a request by mail to reliance customer service for terminate the mobile no with immediate effect. I received a message from customer service once i have settled with all dues they can do for the same. I informed i can pay the bill and if they can reduced the over bill charges of vas and asked to send the revised bill of the same . I never received any reply from their end and unfortunately, one gui who the representative from reliance came at my home on 18th nov.2015 he said he will sort out all the problems with his senior directly over phone and do the needful. I said i can pay with one condition that i need to terminate mobile no. He said ok, he spoke some one at their office and reduced an amount of rs.1000/- and confirm i will not receive any future bill from their end. I got a receipt from him towards payment collected me. As soon as i got the receipt of acknowledge mail from reliance, i again informed to customer service whatever the charges i paid and fll and final and i don't want any bill arise from their end. Again i am getting the bill from reliance november, 2015 & dec. 2015 with late fee charges ctc.. If i am not using the sim on october 2015, on wards. Actually, this is the clean cheating from reliance and i do not want pay any single amount. I would request you to kindly help to sort out the issue. Thanking you, sincerely yours, unni c nair mob. No.[protected]

I Saurabh Mittal, using Reliance mobile no. [protected]/53.I recharged my reliance mobile on 25th Dec. 2015. with Rs. 340.But we have used very few amount for calling.But now balance is only 7 Rs. If we are calling to customer care, Then they are telling we can provide details for only last 3 days. Please help me for getting my usage details from 25th Dec. 2015 to till date.

Dear Sir/Madam, My previous complain ID: 1195238 dated 19/12/2015 & 1199298 dated 26/12/2015 regarding non functioning of my reliance mobile no.[protected] since 12/12/2015. Firstly I have recharged a 3G pack of Rs. 17/- on 16/12/2015 as advised by your customer care representative (198) and 2ndly I have recharged a 3G Pack of Rs. 15/- on 22/12/2014 as advised by your representative of reliance mobile store. But, still not in function. Your customer care representative contact me at my alternate mobile no. [protected] on 29/12/2015 and collect my required bio-data. But till now my mobile number [protected] is not in function. Kindly look after the matter and rectify the same as I have facing very much problem due to non functioning of my number.

Hello sir/mam, i am from bihar and my relaince number is [protected], rs100 has been deducted from my balance without my consent so, please refunded my balance ASAP you can also contact me on [protected].

I want Callertunes code Reliance cdma. song of main tenu samjhwan ki from the .movie hampty sharma ki dulhania..singer arijit singh.sherya ghoshal...plz send me code my Reliance cdma no [protected]

Reliance is deducting unfair and non transparent charges for Hungama VAS services, which i have not subscribed. Despite repeated call to customer care, visit to Reliance retail stores the problem is still there. Since November 2015 to till date more than Rs. 150 has been wrongly deducted by the reliance. they are making money by illegal and unethical means. Request you to kindly resolve the issue. Regards, Avdhesh Meena Mobile no. [protected]

I recently heard about reliance stop their gsm service. so in my area 3g not avalable. 3G already launched in 2011 in odisha but it is not completly devolved in all areas, where people of odisha suffer from network problem, they persue difficult to talk their friends and family. so i requested to look this mater and upgrade the 3g tower fast as possible. so, im waiting your response...

Network is fluctuating and a bad frequency . So it is difficult to talk to someone in phone.. And major problem is nt hve Reliance 3g network till now... I mean odisha, khurda dist.. Nt fully developed 3G SO, i requested u to look this mater . Pin code-752030.. Plz solve the problem quick as possible

Dear Sir, I have checked my mobile no.[protected] balance at 8 PM On 25.12.15 then my mobile balance was 140 Rupee. I again check my mobile balance at 6 AM on 26.12.15 then found my mobile balance 88.81 Rupees. 50 rupees deducted from my account while make call in only local no. For 13 minuts. Now my mobile balance is 87.61. Please refund my 50 rupees.

I am Jitesh A Mishra mob no [protected] i am porting in idea i paid all amt of your outstanding. But from side reply my bill is out standing. But i paid excess amt i reqiured refund amt. This is unfair trade practices from your side. I AM Genuine client. I am using this no. from more than five year. No outstanding from other co. pla sort out my problem & refund the my money.

My mobile no. Is [protected] My name is rohit I submitted a complaint last week fpr deduction of 2gb 2g data from my no. Last to last week. But still no response was taken. Please take necessary actions as soon as possible.

I had submitted an application for Reliance wireline internet on Dec 5, 2015. I had given the cheque amount of INR 1600, Photo ID proof etc. The executive (Vinod) promised to provide internet connection in two days. Till date not even an ISP cable has been pulled off to my home. Reliance Executive Name: Vinod ([protected]) Location: Plamoodu, Trivandrum, Kerala. Plan Requested: 1 Mbps unlimited Cheque: IDBI bank My Details: Name: Charles Eapen

Hi, my prepaid mobile no.[protected], i call customer care regarding to know my current plans, what they did they hold me 15 min. and after that they cut the phone.this is your service, we dont have value of time? its ok again i call customer care, they repeated same thing and after that they put me in self care option.this is the service u provide. or you want me to switch in other network, i can do port no problem, just i ported my aircel no. to docomo.i[censored] want i can give name of one of your customer care who did this with me. Hope you will reply me soon. Thanks

My Name : Sureshchandra soni, My Email address : [protected]@gmail.com Sir, when i dial any mobile no. then i hear - 'to resume service please contact customer care'. My incoming and outgoing calls have been barred for no reason. I contact to customer care many times, they always says that please submit your identity proof (which you used for sim activation time) again to your nearest retailer. I subimitted id proof 2 to 3 times but no solution found. I will face this problem long period (about 2-3 years) pls resolve it. My barred no. is [protected]. For any work My (son's) alternate no. is - [protected].

Hi, Since last three week our broadband connection is not working. This problem we regularly faced in the past. I guess the plugged wire in the router box is weakly connect. Every time when the service operator use to come, he repluged and the connection was working fine. I had raised a complaint on 18th December. No action was taken. Any ways your service engineer appears my home ( 9am to 6pm) when I am in office. It’s not worth for me to take a leave (Worth Rs.600) and wait for your engineer. Also now the room where the router box exist is locked. The building responsible people said that the reliance box rent is not paid to the building. I am sick of this service what you all are providing. I am very disappointed with reliance broadband service and do not look to continue.

Didn't getting my UPC code - Reliance Communication Sir, My reliance CDMA mobile number [protected] didn't send UPC code me. if i send porting message it says. "Dear Reliance customer, your request could not processed. Please try after some time." This message come from 1901. Please help me. thank you

Dear sir I already made a complain regarding not getting the recharge benefit for my no. [protected]. Which i did on[protected] of Rs. 201 . And still the amount is debited fron my main balance and not able to make any outgoing call. And even not to customer toll free no. 198, i think that they have blocked this no.