Reliance Communications Complaints & Reviews

Address: 110008

Website: www.reliancecommuniation.co.in

Dear Sir/Madam, My name is Kapil Madan, Resident of B-56, West Patel Nagar. I have requested a mobile portability of my Reliance Mobile number to Airtel. As per Airtel, all the formalities have been completed like address verification, Phone verification etc. but Reliance communication company is not disconnecting my phone signal in-spite of no due payment from last ten years. Now they told me that it will disconnect after 15-20 days but today is 15th day (10th Oct, 2015)and reliance communication have not disconnected my signal. as MNP agreement, it should be done within 7 days. I request you to please advise and resolve my query. Thanks & Regards Kapil Madan [protected]

Oct 14, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2015

Reliance Communications Customer Care's response Dear Kapil,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Oct 23, 2015

Reliance Communications Customer Care's response Dear Kapil,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 641045

I am deeply disappointed for purchased your reliance wi pod ( 14.7 ) mbps speed dongle . No .[protected]

As per the conversation had with your customer care rep pavithra on Oct 8th reg, speed issue and assured us the matter will be resolved in 2 days with physical inspection .Till now i can able to get a upload speed of 34 Kbps which you assued me that the upload speed will be 5 .7 Mbps, and download speed at 14 . 7 Mbps speed, This is utter false assurance given to customers in the name of high speed wi pod dongle .

I feel it is really cheating the customers due to competiton with other networks

expecting your early response.

rgds

jehovah. G

COIMBATORE

r

Oct 17, 2016

Complaint marked as Resolved

Verified Support

Oct 10, 2015

Reliance Communications Customer Care's response Dear Jehovah,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Oct 21, 2015

Reliance Communications Customer Care's response Dear Jehovah,

We hope that our customer service executive has addressed all your concerns during the interaction. Hence, request you to visit any of our nearest Reliance Mobile Store for further assistance. We have a store locator service that will guide you to the nearest store. Click here for more info : http://bit.ly/1GXF1G2

Regards,
Reliance Communications

View replies

J

Jehovah.G

from Mumbai, Maharashtra

Oct 10, 2015

[protected] JEHOVAH. G - JOURNALIST - COIMBATORE

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400008

Website: www.relaince.com

Reliance executive gave me wrong details about their products & services . There's nothing like whatever they said to me. They are Big Big Big Big Big lier, cheater, fraud... All commitment are completely wrong... I m very disappointed...

Oct 25, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2015

Reliance Communications Customer Care's response Dear Customer,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kathua, Jammu and Kashmir, 184101

Website: www.rcomnet.com

They have deducted Rs.90 out of Rs.100 recharge on [protected] for unknown services and refused to refund the same and entertaining a complaint in this regard. so disappointing attitude was not expected. they r looting our hard earned money through tricky services . Don't expecting a penny from such business GIANTS. RAJIV

Oct 20, 2016

Complaint marked as Resolved

Verified Support

Oct 24, 2015

Reliance Communications Customer Care's response Dear Rajiv,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Oct 29, 2015

Reliance Communications Customer Care's response Dear Rajiv,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times.

Regards
Reliance Communications

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110044

I have paid rs 300 against receipt to reliance chanel partner called voice BPO located at A -17, ground floor pul parlahd Delhi -44. I was promised activation of the number a located to me within 24 hrs and now it is 3 weeks the number is not activated. Also the channel partner has roped responding I my phone calls and says will mot refund my money I can do what I want.

Oct 26, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2015

Reliance Communications Customer Care's response Dear Siddarth,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 302018

8/10/2015 [protected] I was done recharge of 86/- rs. for 5 days 3g data.but data is not added in my account.and yesterday I called customer care 10 times.but they can't resolve my problem.and give me other number for call.but call code is wrong.and I am very Disappoint with reliance service.please help sir. what I do. tell me. This problem also occur with me before 8 days.

Nov 19, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2015

Reliance Communications Customer Care's response Dear Rakesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Oct 11, 2015

Reliance Communications Customer Care's response Dear Rakesh,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gautam Buddh Nagar, Uttar Pradesh, 201308

Dear customer care, My mdn no is [protected] . I am not receiving any signal in my 3G dongle of ZTE also the speed is very slow. Plz help me also update about your infrastructure in Omnicorn 2, Greater Noida, Uttar Pradesh (Pincode: 201308). Is the infrastructure responsible for non receiving of signals? When, I purchased the sim card for data connection, it was assured to me that there will be no problem of speed. Now, why there is an issue? I had send the mail to reliance on 5 oct 15 & now is 9 Oct 15, I haven't received any response from the reliance on mail. 1st reason for slow speed from call center When I contacted the call center, it was adviced to me that low balance in calling value was the reason for the slow speed of data connection as suggested by the supervisor & the agent on 6th Oct 15.. 2nd reason for slow speed from call center Again I called it was advised to me that the issue will be resolved within 48 hours on 7 Oct 15 & 3rd reason for slow speed from call center again I called on 9 Oct 15, it was advised to me that some work is going on 3G network pan india & it will be over by 3.00 Pm on 9 Oct 15. The issue still remains. Why the email department (Netconnect.[protected]@relianceada.com) didn't provide me a response for the last 5 days? My alternate contact no is [protected]. This is the 3rd reminder, I am sending to Netconnect.[protected]@relianceada.com I need a response asap. Regards Abhishek ᐧ

Oct 19, 2016

Complaint marked as Resolved

Verified Support

Oct 09, 2015

Reliance Communications Customer Care's response Dear Abhi,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Oct 14, 2015

Updated by Abhi15 Dear Customer Care,

Yesterday, I called up again the voice call center they apologized to me again as usual as everybody from the voice, chat & net connect team is doing but didn't solved the issue.

Today again I received a mail communicating a call will be made but didn't receive any call

I am facing the issue since purchasing the simcard. 10 days have elapsed & still facing the issue.

Please extend the valadity of data plan as I am not able to use the connection.

Regards
Abhishek

Oct 17, 2015

Updated by Abhi15 Dear customer care,

My complaint no is[protected]

My mdn no is [protected] . I am not receiving any signal in my 3G dongle of ZTE also the speed is very slow. I am connecting from D-309, Omnicorn 2, Greater Noida, Gautam Budh Nagar, Uttar Pradesh (Pincode: 201308).

My alternate contact no is [protected].My issue still remains, since I purchased the sim card.

This is the 6th mail, I am sending.

I need a response asap. Kindly compensate me by extending the validity of my data connection.

1st reason for slow speed from call center[protected]
When I contacted the call center, it was adviced to me that low balance in calling value was the reason for the slow speed of data connection as suggested by the supervisor & the agent on 6th Oct 15..

2nd reason for slow speed from call center[protected]
Again I called it was advised to me that the issue will be resolved within 48 hours on 7 Oct 15 &

3rd reason for slow speed from call center[protected]
again I called on 9 Oct 15, it was advised to me that some work is going on 3G network pan india & it will be over by 3.00 Pm on 9 Oct 15. The issue still remains.
4th reason for slow speed from call center[protected]
The issue is being solved & we will let u know.

Live Chat Support
The chat executive abruptly ended the chat session without informing me, when my issue will be resolved. This is very very disappointing & do not tell that session was ended due to technical issue.

Received two calls
1st Call
We are forwarding your issue to the technical team.

2nd call from Technical team
We will solve the issue on[protected] but the issue is still there.

I am fed-up with the customer support.

Regards
Abhishek

Verified Support

Oct 19, 2015

Reliance Communications Customer Care's response Dear Abhi,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

View replies

A

Abhi15

from Delhi, Delhi

Oct 10, 2015

Hi!

I received a customised answer after 6 days, now they have provided me the link for infrastructure. My issue still remains.

Today, I contacted Live Support, the executive abruptly ended the Live Chat session without answering me that how much time will be needed for resolving the issue.

Plz resolve asap.

Now Reliance people are providing me the website for network infrastructure, why it was told to me that there will be no issue of connectivity & speed, when I purchased the simcard?

After all, I checked the website provided by you & found that there is tower in kasna, but I am not receiving any signal. My complaint no is[protected]

My mdn no is [protected] . I am not receiving any signal in my 3G dongle of ZTE also the speed is very slow. I am connecting from D-309, Omnicorn 2, Greater Noida, Gautam Budh Nagar, Uttar Pradesh (Pincode: 201308).

My alternate contact no is [protected]. This is the 5th mail, I am sending to Netconnect.[protected]@relianceada.com. My issue still remains, since I purchased the sim card.

I need a response asap.Kindly compensate me by extending the validity of my data connection.

1st reason for slow speed from call center[protected]
When I contacted the call center, it was adviced to me that low balance in calling value was the reason for the slow speed of data connection as suggested by the supervisor & the agent on 6th Oct 15.

2nd reason for slow speed from call center[protected]
Again I called it was advised to me that the issue will be resolved within 48 hours on 7 Oct 15 &

3rd reason for slow speed from call center[protected]
again I called on 9 Oct 15, it was advised to me that some work is going on 3G network pan india & it will be over by 3.00 Pm on 9 Oct 15. The issue still remains.

I am fed-up with the voice callcenter

Regards
Abhishek

Reply

A

Abhi15

from Delhi, Delhi

Oct 17, 2015

On called by the Techinical team, I told them issue is still pending they said that it will resolved & will call me again. But I havn't received any call from them since.

Regards
Abhishek

Reply

A

Abhi15

from Delhi, Delhi

Oct 18, 2015

Is there anybody. who can reply to me?

Reply

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Bhopal, Madhya Pradesh, 462038

Website: Reliance communications

Sir, I am residing in New Chouksey Nagar, Lambakheda, Berasia Road Bhopal-462038. I am using reliance net (dongal). At many times (almost 3-4 days in a week) the network of Reliance Communication is down which is mainly due to the fact that diesel of generators installed for back up of reliance towers (Karond, Nabi Bagh and Lambakheda) remains finished. I request the concerned officers to take appropriate remedial action so that the generators are in operation at all times.

Reliance Communications customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 695036

Complaint registered two days back, not resolved so far, most of the time no connection.Signal is very feeble.Customer care not responding properly, seems like no one is willing to talk. The service I found is the worst I have ever come accross. This is a new connection and the number of times I have contacted the company to complain is too high, which is absolutely a shame.Commitment towards customer interest is lacking.I would rate this as absolutely bad service. User Id No[protected]

Oct 27, 2016

Complaint marked as Resolved

Verified Support

Oct 09, 2015

Reliance Communications Customer Care's response Dear Binduanand,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Oct 21, 2015

Reliance Communications Customer Care's response Dear Binduanand,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 140301

My sim was blocked on 25 -sept-2015. Reliance chat system says submit your document again to your retailer. I done this. After two days retailer give me number for check the status .On 8-oct-2015 that person say that i am not capable to activate to your sim go to retailer or call customer car. i call customer care that say go to retailer and cut my phone . Now please tell me what i do.
my name is ankur .my blocked no.[protected]. my email id is ankur.[protected]@gmail.com

Oct 15, 2016

Complaint marked as Resolved

Verified Support

Oct 09, 2015

Reliance Communications Customer Care's response Dear Ankur,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Oct 10, 2015

Reliance Communications Customer Care's response Dear Ankur,

Our customer service team have informed us that they are unable to reach you on both the numbers provided. However, as per the confirmation received from our customer service associate, request you to visit any of our nearest Reliance Mobile Store, with a Photo, Photo ID & Address proof for further assistance.

Regards,
Reliance Communications

View replies

A

Ankur Dhiman

from Ludhiana, Punjab

Oct 9, 2015

my working number is [protected]

Reply

A

Ankur Dhiman

from Ludhiana, Punjab

Oct 12, 2015

Thanks for response,

I deposit my document in Reliance Mobile Stores ADDRESS. Old Sunny Enclave, Sector 125, Greater Mohali, Kharar dist.mohali pin:140301 PUNJAB .

My working no. [protected]

please do something regarding my no.

Reply

A

Ankur Dhiman

from Ludhiana, Punjab

Oct 15, 2015

Now i am frustrating.I am submit document .Now four days gone my sim is not working...
Now tell me last what is do

Reply

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: 122001

Website: www.rcom.co.in/Rcom/personal/home/in

Hi, My name is Binay Prasad yadab and my mobile number is [protected]. I have tried to contact customer care number several times, but the calls not getting forwarded to customer care executive. My problem is that my balance is getting deducted automatically, It happen three to four times total amount deducted is 200+200+30=430. I liked your company as a good service provider but what you guys are doing is just cheating me. I am really fade up with this. You guys are just sucking our blood out. What you guys want shall I kill my self. How many times you guys will do like this to me. It's become your daily job to fool people, what u guys think am I a millionaire, or what, Yo guys just want to kill me, you guys are torturing me. Please do needful as soon as possible other wise I have to go legal.

Oct 18, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2015

Reliance Communications Customer Care's response Dear Binay,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Oct 21, 2015

Reliance Communications Customer Care's response Dear Binay,

We have been informed by our customer service team that your concerns have been addressed. However, as per the confirmation received, the necessary waiver has been posted to your account. Thank you!

Cheers,
Reliance Communications

View replies

B

Binay15

Oct 9, 2015

Hi,
My alternate contact number is# [protected]. I had a call last night from a guy with phone number ([protected]) right after submitting my complaint, he said that he is calling from reliance customer care and he asked me for the details of balance deduction. He said that my amount will be refunded to my bank account and he asked me to provide my Debit Card number to him, So I asked him to reply me on web.

Please solve my issue with urgency.

Regards:-
Binay Prasad Yadab

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 713363

Website: www.rcom.co.in

Hi All, I am a reliance user by no. [protected] and was using a landline no.[protected]West Bengal) also. I am facing few problems would ask you to resolve it ASAP. i) In the very starting while taking the connection a security amount was given and was told by you executive that it is going to be refunded when we will surrender the no. As I have surrendered the no. on 8th August 2015, the amount should have been refunded, but till now I have not received it. ii) After placing the request for deactivation, I have deposited the last payment for my landline no. twice through Mukherjee Enterprises, Ukhra (West Bengal), but have not received any confirmation yet, neither from Mukherjee enterprises nor from yor company. Kindly provide all the details on my email id - [protected]@gmail.com & [protected]@gmail.com. I still have not received any details. Kindly request you to resolve my problems regarding my landline no.[protected]West Bengal) Regards, Karishma Kejriwal +91-[protected]

Oct 26, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2015

Reliance Communications Customer Care's response Dear Karishma,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Oct 21, 2015

Reliance Communications Customer Care's response Dear Karishma,

We have been informed that, your refund request is under processed and the cheque will be delivered within 45-60 days on your registered mailing address. We appreciate your patience.

Regards,
Reliance Communications

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ludhiana, Punjab, 141008

I purchased a data prepaid dongle of reliance manufacturer ZTE Corporation from Spark communication, ghumar mandi Ludhiana 10 days ago which could not be activated due to some defect.I contacted spark communication who gave me another dongle repalceing it.I tried it it also turned out to be damaged.So I could get internet service..Why this poor quality products is purchased by reliance which bring bad name to your company, Pl immediately replace the dongle so that I could get internet services at the earliest. My mobile no is [protected].

Oct 31, 2016

Complaint marked as Resolved

Verified Support

Oct 09, 2015

Reliance Communications Customer Care's response Dear Sanjay,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Oct 22, 2015

Reliance Communications Customer Care's response Dear Sanjay,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra, 411014

Website: www.rcom.co.in

Dear Reliance Team, Seems you all are earning enough money by squeezing common man's pocket. Its been a month i have taken wi-pod (Haier M1) with truly unlimited plan worth 1299. It worked absolutely fine for 2 days and after that the speed is worst than a 2G connection. Inspite of regular complaints by calling customer care has never helped. The 72 hours resolution desk seems to be on a long vacation. They never call back. The customer care people answering calls are arrogant and don't care about customers problem. It is really very annoying to just sit and wait for support. Inspite of paying and trusting the brand makes it difficult for us to concentrate on our daily internet chores. If theres anybody out there who is really keen on helping the customer then please find the nelow mentioned details useful; Name: Parzeed Baldawala Relationship No.:[protected] Net Connect No.: [protected] Contact No.: [protected] Location: Pune

+1 photos

View replies

S

Somshekhar R Puranmath

from Delhi, Delhi

Oct 11, 2015

i am also facing the same problem. My unlimited plan is supposed to give me an average speed of 512kbps and in reality its only 94kbps. They have not resolved my problem since one month. I have registered my complaint through this portal i hoping this cheat company respond or my next step is to approach the consumer court

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Nagpur, Maharashtra, 440024

I am using reliance netconnect+ since 6 yrs. I had trust in reliance as i was satisfied with the service but now a days reliance service is getting worst. I recharged with 3001 plan. By which i should get 1GB per month that i get according to reliance customer care. But there is problem in data consumption. I monitored my data from the netconnect interface which is displayed when we insert dongle into PC. I asked customer care about my data balance and what i found, there is difference of 100MB in data. Their calculation is 100MB short than me. This is happening since 4 months. I called customer care, sent email but no use. My issue does not got resolved. This is very frustrating. i want to know how reliance calculate bytes, Kbs and MBs. What measure it takes while calculating data consumption. Can i get some answer here??

Oct 26, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2015

Reliance Communications Customer Care's response Dear Vivek,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra, 411014

Website: www.rcom.co.in/Rcom/personal/home/wi-pod.html

Dear Reliance Team,

Seems you all are earning enough money by squeezing common man's pocket. Its been a month i have taken wi-pod (Haier M1) with truly unlimited plan worth 1299.
This worked absolutely fine for 2 days and after that the speed is even worst then 2G connection. The connection speed is so bad that not even the speed test page gets loaded. Inspite of regular complaints by calling customer care has never helped.
The 72 hours resolution desk seems to be on a long vacation. They never call back. The customer care people answering calls are arrogant and least bothered about customers problem. It is really very annoying to just sit and wait for support. Inspite of paying and trusting the brand makes it difficult for us to concentrate on our daily internet chores. Even though when i bought the device i wasn't any invoice for the same. I called up the sales guy again and again and he told me reliance doesn't provide any invoice for the device as its bought from the individual dealer. If there's anybody out there who is really keen on helping the customer then please find the below mentioned details useful;

Name: Parzeed Baldawala
Relationship No.:[protected]
Net Connect No.: [protected]
Location: Pune

+2 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kathua, Jammu and Kashmir, 184101

Website: www.relianceconnect.com

I have recharged my prepaid [protected] with Rs.100 on 7/10/2015, but next day Rs.90 has been deducted as VAS which i have never subscribed. They never take complaint by pretending system is out of order. They are looting the people daily worth crores through bogus VAS services which they activated without confirmation from subscriber. Plz do the needful and refund my money Rajiv Sharma Kathua J&K

Oct 16, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Oct 09, 2015

Updated by rajiv51900 i think they are arrogant having no business ethics. i must take this issue to TRAI for activating unnecessary services without getting any sms from subscriber.They are befooling TRAI and customers by trickery Flash messages.

Verified Support

Oct 09, 2015

Reliance Communications Customer Care's response Dear Rajiv,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Oct 09, 2015

Updated by rajiv51900 Sir, i have got a call at 8:49 pm on 9/10/15 from mob.no.[protected] who was posing himself as reliance agent and asking for my bank a/c no, debit card no.and password to refund my Rs.90. which i refused to share.
Plz. clear your stand in this regard.
Rajiv

Verified Support

Oct 10, 2015

Reliance Communications Customer Care's response Dear Rajiv,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Amritsar, Punjab, 143409

Hy i am working in reliance as a spoke in tarn taran from month of may till now almost six month but i did not get single one rupees of incentive and i activated 221 sim connection in this period and i give the documents of thesesim cards to baljit singh psr and gurbhej singh distibutor and get receving of this after some days some connections are bared then i call to customer care and they told we did not receved the documents i call mr raghu zsm for that but he dont responce but the customers are so angry with me my spoke number is [protected] and retailer number is[protected] so please help me for that

Reliance Communications customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Madam/Dear sir, An amount of Rs 21has been deducted from my reliance GSM mob no-[protected] as VAS ADPAYStrmgMlySubs on 08 Oct 2015 while there is no any such service is activated on my number.Customer care also did not reply accordingly.Please refund my amount.

Oct 24, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2015

Reliance Communications Customer Care's response Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Oct 10, 2015

Reliance Communications Customer Care's response Dear Customer

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account and we have also deactivated the VAS pack on you number. Thank you!

Cheers,
Reliance Communications

View replies

M

maridula

Oct 9, 2015

My complnt does not process yet there is no return of amount on my mobil no

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Allahabad, Uttar Pradesh, 211004

Wrong deduction of Main Balance I am Amit, my mobile no is [protected]. 321 Rs is deducted from my main balance on 3 oct and 4 oct 2015. Customer representatives made 2 complaints namely[protected] and[protected]. Then they have refunded 26.30 and 10.0 Rs. They are stating I have used Internet data so they have deducted money.But after that day I have not used any data and now I have data of 3.91 MB data which is valid till 22 oct 2015. So i wish to know what is the reason behind this deduction and I want my balance refunded in my account as soon as possible. Now they are blocked my number to reach to customer care and when I reached by another number than they are disconnecting my call.Today also some deduction. Thanking You, Your Sincerely, Amit Kr Gorai.

Oct 14, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2015

Reliance Communications Customer Care's response Dear Amit,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Oct 10, 2015

Reliance Communications Customer Care's response Dear Amit,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

Reliance Communications Complaints & Reviews

File a complaint to Reliance Communications

Reliance Communications reviews & complaints page 556

Portability of phone no.9313999462 from Reliance CDMA to Airtel

Post your Comment

Irresponsible customer service - wi pod speed issue - complain no. 238489756

Post your Comment

Wrong commitment

Post your Comment

Cheating

Post your Comment

Paid for a new connection but number never activated

Post your Comment

Recharge not done after deduction of money.

Post your Comment

No signals

Post your Comment

Diesel of Reliance Tower Generators remains finished

Post your Comment

Irresponsible service and mediocre technicians

Post your Comment

Sim block from 25-sept-2015 from till now

Post your Comment

Balance deduction

Post your Comment

Regarding landline payment & deactivation confirmation

Post your Comment

Defective dongle

Post your Comment

Internet Issues

Post your Comment

Netconnect+

Post your Comment

Internet Speed Issues

Post your Comment

Forgery

Post your Comment

Reliance sim and incentive

Post your Comment

Deduction my amount

Post your Comment

Wrong deduction of Main Balance

Post your Comment

Related businesses