Reliance Communications Complaints & Reviews

Dear Mam/sir,
Rs 30 deducted from main bal. from no.reliance gsm no. [protected] on dated 10-07-15

I got a call from reliance offering me a VAS (value added serivce)(one97STalkDP) but I didnt want ot activate anything so I just Disconnect the call. at the same time i got a msg fro m reliance that " you have been charged Rs. 30 for activating VAS" but I m Damn sure I just disconnect the call and nothing else.Reliance has make a business of this and troubles the customers...Many of my collegues has the same problem
please look into the matter and do the needful..

Thanking You,

lalit bothrta
[protected]

Dear Mam/sir,
Rs 30 deducted from main bal. from no.reliance gsm no. [protected] on dated 10-07-15

I got a call from reliance offering me a VAS (value added serivce)(one97STalkDP) but I didnt want ot activate anything so I just Disconnect the call. at the same time i got a msg fro m reliance that " you have been charged Rs. 30 for activating VAS" but I m Damn sure I just disconnect the call and nothing else.Reliance has make a business of this and troubles the customers...Many of my collegues has the same problem
please look into the matter and do the needful..

Thanking You,

lalit bothrta
[protected]

I have a relaince land line.no [protected]. The model is wi bridge. At the time of purchase company told that in post paid lad line company will give service if there is any problem of land set. But when my set become damaged (Within 7-8 months approximately ) I complain to customer care (198) of the company. They registrar the complain and told me that service will happen within 72 hours. But from the service center of the company no person come to my house and told that they will service every set except wi bridge company's set. They suggest me to give it in reliance store. then i give it to reliance store Uttarpara (Address - 18, AD Paul Road, Uttar Para, Kolkata- 712258, West Bengal Near Uttar Para College, Phone No. [protected]). But even after 90 days they do not back my set and company also charge the monthly rental for last three months. Though I even not able to dial a single no as my set is still there. I need a proper judgement against this duplicity of reliance company. i call to there custome r care at least more than 21 times but no action is taken by them still now.

Dear Sir, Can you please inform me when are you going to give us the line and connection for the CAF no.:[protected]. I had paid I have called several times the customer care and have not received any proper reply. If it is going to get delayed (more than a month) please let me know so that i can cancel this request. Please confirm on the above. Regards, Ankit Kumar

myself kumud ranjan having the no [protected] had recharged my account with top up of rs 30 on the 14th of oct 2015, before rechrging i get confirm through your customer care associate and your offical website that it givesTalktime Rs.30(Rs26.70 core+Rs3.30 promo) but after rechrging i got only rs 23.32. why y are again and agian misguiding the customer, this happens many times with me. my simple question is this why are cheating the customer in this way, i am just concern that give the complete balance rs 6.68 as per your commitment.otherwise i have to move to the higher authority and RTI also. my contact no is [protected], whatever y take action, kindly acknowldege me thank you

Dear sir, I made a recharge dated 12/10/2015 on mobile no. [protected] and I did not receive recharge of Rs 94. I also call to customer care and my recharge is onlineand through Internet banking and I have a receipt of the same.if I have done a recharge and they are not providing recharge for the same. I am using this sim on iPad and I cannot receive any call and messages.please look into matter for the fraudulent activity of reliance communication. My receipt no. Is AMIR76578013

Dear Sameer, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Previous Complaint unresolved :This is to inform the higher authority that my wrong balance deduction of RS 110 has not been resolved yet date of deduction was 12/10/2015 and everytime when i talk to reliance customer care they tell me that their server is down nad now they just stop responding to my calls i just hung up on my phone day to night thinking they might connect but it always says "thank you for calling reliance customer care" without having any further conversation. On 13/10/2015 i just called from my friends cell phone he said again the same thing "Server Down" . Its been 1+1/2 days but i don't have any idea what to do. Cell Phone number- [protected] Circle-Delhi Metro Circle My name -Mohd Sameer Khan Pin code -201308

Hello, Reliance number [protected] Cancellation request ID :[protected] mail ID: [protected]@gmail.com I have cancelled my reliance device on 3rd of June 2015 and surrendered my device but I have been asked to pay monthly charges without the device, I have communicated with them several times but they are not interested in resolving the issue. But every month they are calling me to pay the bill even after cancellation of the device. Then customer care member told me to check with the retailer and when I check with the retailer they are asking me to check with the customer care member. Problem is - I have surrendered the dongle while cancelling - (So there is no usage of the device, then how can they generate bill) and - For the device which is not with me how are they sending 'demand notice'? -Even they are not interested in resolving the issue but they are focusing only on how to get me pay the bill. Why should I pay if I have cancelled it long back and returned their device? How can they demand after surrender of the device for which they gave me a cancellation ID? TRAI should interfere and save us from this unnecessary issues caused by the Reliance communication. This is causing a lot o[censored]nnecessary physical and mental stress. Kindly save us. Regards Samuel James

My name is rajesh joshi and my phone no is [protected]. The company once again deduct rs 5 from my account in name of vas service which is not active on my number. And when i try to call customer care there is no one to attend. Please resol e the problem permanently as they have deducting the several times.

My number is [protected]. They are constantly deducting amount of Rs5, 3 and 1o on account of VAS Techzone and VAS eros Zone. i have not activated any VAS services and also checked the same on my reliance careapp. i tried complaining but there was no response. please assist me in this matter.oqoc

I am a reliance prepaid consumer, my phone Number is - [protected]. My Number was postpaid but after a change to prepaid I unable to check my net balance till the SIM activation. I complained many times to customer support regarding this matter, but till now my problem was not solved till date from past 2 years.

I have issue with my reliance net connect, i raised complaint for bill waiver because of no network and termination . they waived the bill but however their termination process took more than 1 month and i got 1 month bill generated on which they are sending me notice for paying bill. i written mails for which they didn't reply and when i called customer care they days that they dont have any information on my data card and when i told them to transfer the call to higher authority they simply denied and asked me to visit their customer care which is very far from my place and as an office going person i can't go to their customer center during office hours relaince broadband number : [protected] multiple request numbers that i received [protected] [protected] [protected] [protected]

HELLO RELIENCE My self Rajni i am using releince number postpaide [protected] DELHI CIRCLE which i bought from the third party agent at the monthy rental of 350 i am attching there invoice copy pls see the attched file when i got a call from ur third pary vender she urged me for new relience postpaide connection, as per tele conversation she said it Rs 300 plan i aggred to take new connection, i paid 300 Rs as a one time payment, she says my number will be activate in another 1 days but it takes 15 days to activation after using it one week thy disconnected it for another 10 days after it get my bill i urge them to new bill i ma demanding to reduce bill by 10 days finally i wrote 3 times but no response from there side i paid all dues now i got the bill amount of 900 i got a call from ur custmercare or thirdparty recovery agent she really missbehave with me i am mention her number there([protected]), [protected] she called to my parents friends or my relative used ugly or abusive word i have all these in my call record what words she used, i planed my self to write a letter to delhi police commissione/ women cell of delhi, or consumer court, but ia have a faith on relience i am requesting to you please take action on her or as soon as possible, U CAN CONTACT IN MY ANOTHER NO. [protected] regards rajni

I jitender kumar r/o chandigarh, i was using prepaid cdma relince no.[protected] fr last 3-4 years but suddendly it stopped working .Now on 30 sept 2015 i have applied for activation of above number From Mr.. Hari (m no. [protected]) working in IT park chandigarh, but still my no is not activated, instead of that number they have given some other no. By giving reasons that, its our procees that first we provied some temp no after that your previous no.Will b avtivated. But till date my number has not been activated. For the last 3-4 days he is not talking to me and giving me any satisfactory answer. pls resolve my above said complaint.

Unknown VAS ADPAY is activated with automatic renewal in my reliance GSM no [protected]. I was surprised when 28 rs was cut from my account balance for renewal. It is very unlawful.I called customer care for returning my money. But they are showing their inability to return my money as well as taking the complain.

I had complained regarding VAS pack on dt 06.10.2015 (6:44PM) massage received from 59111 to resolve the VAS Activation. But it is not solved my problem. Next I call to customer care to solve the problem. They lodge a customer complain sl no is[protected]. But till date this problem continue with my No.

Dear sir, this is inform you that i am online recharge on date;12.10.2015 reliance prepaid [protected]@150.00 as a top-up and @177.00 net pack, but reliance costumer care not response to this matter reliance prepaid, i say my [protected]@150.00&177.00 refund to me, if costumer care say's your fault and your money cannot be taken back.My mobile no:[protected].My service request no[protected]. Sir, i requested to you i am suffering a lot in this matter.Please take necessary step.Online receipt attached here

Unknown VAS ADPAY is activated with automatic renewal in my reliance GSM no [protected]. I was surprised when 84 rs was cut from my account balance for renewal. It is very unlawful.I called customer care (Jyoti, Mohali, Punjab) for returning my money. But they are showing their inability to return my money as well as taking the complain.

It's happening again and again. VAS ADPAY GSM service is activated automatically and 45 rupees has been deducted from my main balance of mobile no [protected]. When contacting to customer care service they say we don't know. Is this our fault to become a customer of Reliance Service? Please refund my money. And please be loyal to a loyal customer.
Thanks

I bought the reliance wi-pod datacard on 31st Sep and it got activated on 1st October no [protected]. I was informed that you will get 14.7 Mbps but all I had is 14.7kbps and even with disconnections. I called up customer care and no proper response its all waste of time with ref no's [protected],[protected] . Secondly i was informed that its 30 days by seller who confirmed it with the reliance agent before selling this but now I have only 15 days validity. Just see to the history below I spent several hrs to download a 78 mb file. Will somebody from reliance team will sort this issue? else refund my money back.

No. Start Time Connected Time Downloaded Uploaded Total Traffic
1 [protected]:38:31 00:03:28 231.75KB 118.28KB 350.04KB
2 [protected]:44:26 00:01:00 0.33KB 0.26KB 0.6KB
3 [protected]:52:13 00:01:20 48.09KB 14.44KB 62.54KB
4 [protected]:59:16 00:07:00 216.96KB 289.44KB 506.41KB
5 [protected]:9:30 00:51:20 36.35MB 6.37MB 42.73MB
6 [protected]:14:47 00:32:22 30.29MB 1.66MB 31.96MB
7 [protected]:8:55 01:40:20 63.24MB 4.76MB 68MB
8 [protected]:58:9 01:46:23 21.71MB 4.61MB 26.32MB
9 [protected]:45:31 01:19:01 19.25MB 5.23MB 24.49MB
10 [protected]:23:47 00:27:19 10.2MB 3.4MB 13.61MB
11 [protected]:53:3 00:12:00 841.05KB 432.21KB 1.24MB
12 [protected]:48:0 00:17:20 3.33MB 445.89KB 3.76MB
13 [protected]:5:57 00:39:20 19.49MB 9.11MB 28.61MB
14 [protected]:46:58 01:02:00 71.94MB 3.69MB 75.63MB
15 [protected]:52:31 00:09:02 24.11MB 1.68MB 25.79MB
16 [protected]:3:55 00:39:20 88.33MB 4.5MB 92.84MB
17 [protected]:6:32 00:05:00 793.18KB 179.11KB 972.29KB
18 [protected]:13:35 00:12:10 7.67MB 2.96MB 10.63MB
19 [protected]:28:13 00:01:42 5.32KB 9.06KB 14.39KB
20 [protected]:31:19 00:04:20 837.91KB 406.46KB 1.21MB
Total 10:11:47 398.87MB 49.87MB
448.75MB