Reliance Communications Complaints & Reviews

My number had been recharged even then it is not working what is the problem. Its been some days after recharge there is no signals and my number is unavailable when called from other numbers/people. I am unable to connect through people. It would be better i[censored] kindly look through this problem because i need this number to work urgently so please do the following.

Postpaid service of relience company now has been stopped with any information. However the time of porting request is not being received from relience company.in add to bill of my relience company postpaid connection has been issued, but this service has already been stopped why so send a bill. Which is not understood. Request clarify if not the same to be fwd higher hq.

Since smart service is being withdrawn, you sent me a message with an unique no. With the help of which i could easily change my service provider according to my choice keeping same old mobile number. However, by mistake, i have deleted that message and hence nobody is helping me to change to other service provider keeping the same mobile no. Hence, you are requested to please resend the message to my smart mobile no.[protected] or send an email to : [protected]@yahoo.co.in thanks

Mera sim network nahi de raha hai agle 3days se so pls cheak them. Aur aap sab bahut laparwah ho agar nahi chalata hai to inform de do ki change kar lijiye service phir apana ham dekhenge kis me karna hai aur abhi mera nu suru hona chahiye nahi to fir kar dunga phir samjhane aur to aur paise dalne par bhi problem hoti hai call karne me liye network busy dikhta hai nahi hota hai to information dena chahiye yese kaise band kar dete ho aur koi care ka tumhare nu. Bhi nahi lagata ki koi complete n kar de.

I am so frustrated with the extremely shoddy service reliance telecom offers. I was out of town and missed paying my postpaid number's bill within the stimulated period by 3 days and so i paid the amount plus a delay fee. My number is still out of service with no proper customer care contact point and the reliance service center in chennai has shut down. The so call customer care telephone numbers do not work properly. The ivr is faulty, does not let one connect with the customer care. I have sent out an email as well, but no response.

This is horrible service and a complete let down! Shame on reliance for claiming to be a "leader" and not even getting the basics right!

I have called to mts customer care for not having network connection from 1st november on 4th and 9th of november. They replied that within 48 hrs problem will be solved. But not yet solved. After that call not be connect with customer care. Rcom has sent me the november month bill for my mts data card. I have sent mail regarding network to rcom but no reply, customer care no also not reachable.
My mts no is : [protected]
Please discontinue my mts service immediately. The mail correspondence as follows:

From: ebenezer0007

Date: 05/12/2017 07:53 (Gmt+05:30)

To: [protected]@relianceada.com

Subject: re: discontinue the service

Reminder

My mts no is [protected]

Unable to contact customer care

Please help me

Regards

S anand ebenezer

[protected]

Sent from my samsung galaxy smartphone.

— original message —

From: ebenezer0007

Date: 02/12/2017 08:12 (Gmt+05:30)

To: [protected]@relianceada.com

Subject: discontinue the service

Dear sir/madam,

I want to discontinue the service of data card, last month i have not use even single mb. I have tried to contact customer care but unable to connect, if connect they were used to say that will solve within 48 hrs but not yet. I am not getting network signal from 1st november 2017. Please disconnect the service.

Regards

S anand ebenezer

[protected]

Sent from my samsung galaxy smartphone.

They have given port codes valid upto 12th nov. 2017. When porting out was done they we were not given clearances and the company is again asking us to pay the bill for a non existent service and also the amount claimed in the last bill was more than the scheme given to us. There is no office to clarify nor any appelate authority where you can complain. The least they could have done was to make all sims prepaid, which was the most ethical thing to do. They have cheated the public by closing down without any notice or reason.
The losses thereon due to nonavailability of communication lines to both people and business is unparalleled. No office of theirs is working.
We request you to take immediate action on this issue.

Starting of november month, all of sudden my mts dongle had stopped working when i called mts customer care they re-directed me to reliance communication. Mts customer care has stopped its operation without any communication or notice. Now when i am calling reliance communication to help me with this situation and putting my mts dongle postpaid number i am getting response invalid entry or number and when i try to speak to customer care executive call just disconnects. Reliance communicaton are keep on sending me monthly bill without any service. Kindly stop/discontinue/cut my connection so i wont be receiving any further bills.

Details of mts mblze data card :-
*
Mts dongle id :- [protected]
Mobile : [protected]
Email : rishi. [protected]@gmail.com
*
Reliance can reach out to me for any futher discussion on this.

Reliance shut down my postpaid connection and are now rejecting my porting over to vodafone. They claim that there is an outstanding balance, which is absolutely incorrect. I have made payments over and above what was due - and they don’t even have any way left for me to generate a final bill. No customer service to contact, they don’t respond to emails on social media. No physical location open either. It is such a shame that they put customers through such nonsense. I regret having gone to reliance. Number is [protected].

Dear sir/ madam,

Greeting from santosh kanojiya,

Reliance mnp problem

I have not received a upc code number by 1901 & my reliance number [protected] & my sim number is[protected]. And in am trying to call a customer care but no reply i don't no why... Its so. No communication is being received from reliance. And i am have also been trying to connect with customer support but that too have been shut. Request to kindly do needful.

Please help!!!
Alternate number is [protected]

Sir,

I am faithful customer but due to the network fluctuation, i have to face many problems.
Network always show blue in my router but i can't online work in national programme. There is probably most of days in a month these problems occurred, due to power cut in this area. That means no maintenance of tower in proper way.
I hope that you will take steps on my complaint as soon as possible.
Thanks

I m lookoing 4 my port code its relince jio ryt then they says that we r not intrestd in yr number go to hell yr number is never start i tell them via jio they says me that this is jio not relince we r not helping u then after i mail relince they never mind because modi is with him they not answer me so tell me what i do i mail him three times no responce frome their site

I have not requested my port number. And reliance will stop providing service from 29 december 2017. I am now requesting my port number but didn't got it. All reliance customer care and service numbers i am trying to contact are not responding. Help me provide me my number as the due date was 29 december and services are stopped from now. I have to take further approach on trai of india.

The wireless landline connection no.3224712 has stopped working all of a sudden. Sometimes it starts on it's own and the other time it just gets switched off on it's own inspite of having full charge. The connecting wire is also loose.. So we tend to give difficulty in hearing. I wish to terminate this wireless landline connection. Kindly do the needful

My mts datacard nos. [protected] and [protected] have not been working since 1st week of november 2017. None of the customer nos. Of mts and rcom are working. I have received bills from rcom this month but still the customercare numbers and the email id given in the bill are not working. I think it is a joke and highly unprofesional to send the bill without providing the services. I urgently want to discconect my both the conections. Rcom team please do the needful and dissconnect them. I can be reached at sheena. [protected]@gmail.com

Regards
Sheena singhal

Sir,
I found that i have to pay the mobile phone bill for my connection [protected] where as you have stopped net work with out prior intimation and finally i have no option but to go for portal with bsnl net work.

Now you please advise how can you stop services all of sudden for no fault of consumers.
What respect your company having on your customers.

Sir
My name is bikash kumar sahoo. My reliance gsm mobiles no. [protected]. As the company is going to closed, i want to transfer to another network. But the porting code is not received yet. My alternative mobile no. For correspondence is [protected]. Whenever i sent message for porting code to 1900, there was no response from customer care. So in order to continue my same mobile number, i am requesting u to please resolve my porting code problem.

My phone number is [protected]. I'm a reliance post paid user. After getting the information of reliance mobile service going to be discontinued, i went to reliance bill payment office & made a payment of rs 580/- in cash & applied for porting of service provider. But reliance is such a waste service provider that they are not releasing us and are still charging us without their services being provided. Kindly help us with the same.

Dear reliance,
I am writing this mail to you after trying my level best to get solution for my issue but in the end i don't have any option except this,
I was using my reliance sim by the number [protected] which i purchased in the year 2016, on 8th nov 2017 i received a message by saying that i have to port my number because reliance sim will stop working in uttarpradesh (West) after 31st december 2017, that message was also having a port code, after that my sim lost it's signals,
I was busy at that time because of my projects so after 10 days i went to the nearest shop to port this number but they told that my number and it's services has been terminated and the port code has been expired,
Now you guys tell me that what is the solution of this cheating?
When you clearly mentioned that i have time to get it done till 31st december17 so how dare you to terminate the services of my number.
That number i was using for my bank services as well, my work has been stuck because i am not able to receive otp for my transaction.
I want to request you that please at least allow me to port my number into some other network so that i ll be able to do my pending work.

Looking forward to your positive reply.
Thanks!

Ishan vats
[protected]
Muzaffarnagar
Uttar pradesh (West)

Hi,

My mts datacard no is [protected]. I was not able to use internet from last october. I have paid the bill rs825 on[protected], even then i was not able to browse. I came to know mts have benn acquired to rcom. And even got message from rcom to upgrade to 4g. I want to disconnect the connection. I tried to reach customer care, toll free no.. None of them even connect the call. I went to the shop from where i purchased and came to know all mts shops have been closed without any notice.

Now i got a new bill of rcom dated[protected] for rs472. My mts datacard was dead for more than 1 month and i got billl from rcom for not using internet. How come this. If some one answered at customercare/tollfree i would have disconnected the connection last month itself.

I have no interest in continuing service with irresponsible provider. So please disconnect my connection after my nov bill. I am not paying rcom bill dated[protected] for rs472, which i didnt use & rcom/mts service was dead during this period.