[Resolved]  Reliance Communications — can't get contact number back after losing mobile phone

Hi,
This is sonal chatnani, lodging this complaint on behalf of my dad.
He lost his mobile phone last week. He has been using this number since more than 20 years form now. When he visited web world (Ulhasnagar), he came to know that this number is not under his name.
We don't know how that happened, we don't remember how it got transferred to that xyz person's name. We are pretty sure we gave our documents while buying that number. It is gambling of the customer desk people sitting in store as we all are aware how without any documents people get numbers just by paying an extra money in their pocket.
So this is one of the case.

But now my dad is using this number since 20+ years, we would like to get that number back.
Please look at this asap and let me know how you can proceed.

We are pissed off running to your webworlds and the not so helping nature of your staff there.

Not really thanking you,
Sonal chatnani
Mb no. : +91 [protected]/+91 [protected]
Email : [protected]@gmail.com