Reliance Communications Complaints & Reviews

I recharged Rs. 80(for full talk-time) on 26th August and Rs. 93(for 1GB /day 3G data) on 27th August. At present I have Rs.0.036.I have proof of message.

I don't know how this happened.

My flat in no network coverage. Pune gokhalenagar. 411016
MO no[protected]

I m using Reliance gsm from 3 year Till now. My number is [protected]. I received port code and applied for Jio connection. Next day, I got sms from jio that "mismatch in UPC code".I trying to get new UPC code but i m not receiving port code sms form reliance. I sms PORT [protected] to 1900 several times, still not received reply.

Again, balance deduction of 54 rs
Jab Maine customer care toll free number pe call kiya toh laga hi nahi air isse pehle bhi balance deduction ho chuka hai.

Dear sir, This shiva sir i would like to say that, my account balance is always deduct wrongly . And i can't call on customer care like 198, *333
. I m requested to please solve my critical problems i am very troubling and sir pls refund my all amounts you cut .
THANKYOU

Hey did u get any update ? I am also getting same messages Also that person is unreachable on that number

No...no update yet.

It is very unfortunate to inform you that reliance broadband service are now providing worst service to their postpaid customers. I had a broadband connection (reliance broadband id :[protected] under plan Thunder 1099 having unlimited 4 Mbps speed. I feel very shame to inform you that the connection was showing 4 Mbps (mostly gives speed like 1 Mbps) but most of the time it take long buffer time to open a YouTube video, Facebook pages even it takes long time to load gmail pages. Often it was seen to take long time to open reliance payment gateway. I contacted customer care for resolving the issue and the problem was solved temporarily but the issue repeatedly occurred after few days (2 days) interval. Customer like me have not sufficient time to resolve this type issues over phone regular basis on two days interval. Apart from this I was paying 1295 per month (which is much greater from other provider like Wishnet) and was getting this type of poor service. Then I tried to change my plan to reduce my monthly charges from a month earlier over phone to customer care as well as via repeated mail (on August 09, August 19, August 21 ;see the attached file ) but it was not changed rather the connection was temporarily suspended due to non payment. Ironically they said that "We regret the inconvenience and delay in response" and was sending mail to pay bills without solving my issue. I have not make payment for this month to protest against this type of negligence towards valued customers who pays monthly bills but still does not get proper services. Now-a-days we have lots of options to get uninterrupted high-speed broadband internet then why go for this worst services like reliance? I am sending this alarming mail to you so that you should be alert about this type of negligence to customers problems rather reliance will loose many valued customers in near future. We pay fine when payment delayed but who will pay fine for delaying proper services to customers?
Therefore, I request you to investigate this issue whether I was given proper speed, I payed for during last six month or not. I request you to give me justice into the said matter that I payed a lot but did not get proper services during couple of months. I also request you to take initiative to improve the uninterrupted broadband services. Hope I will get my proper reply soon.

Best Wishes,

Animesh Chowdhury
Email Id: [protected]@gmail.com

[protected] - alt cnct

My relaince no. Is [protected]
Please, deactivate "box office pack"

Could you please update me on my complaint status ID:1688012 on my alternate number [protected]?

First they will no refund your deducted amount...If somehow u get the deducted amount then they will deduct the amount after few days. RCOM is a big time cheater... I am also been looted by RCOM. Same issue here.
Just lodge a complaint against RCOM on
[protected]@gov.in
[protected]@nic.in

Also keep posted on social media...but one thing is sure that RCOM will always do unfair trade practice because no stringent law in India :-(

I have recharged my number of Rs. 70 on 15th of August 2017 in which RCOM has offered to its customers 1GB 2G Data per days for 365 days. And I don’t have any VAS Pack activated in my number ([protected])

· By this scheme they have cheated their customers like me. Since 15th of August 2017 my account is continuously deducted by RCOM.

· I have lodge number of complaints by contacted them on their Customer Care Helpline Number which is paid. By this RCOM has earned a lot of money from their customers.

· If there is some technical issue from their end then they should rectify it but they have intentionally deducted some amount without informing to their customers.

It looks like a big fraud from the RCOM. First they are not ready to hear the customers’ issue. If they listen then they adopted some methods to refuse that the issue is from their end.

· Customer has to call on their so called helpline number for which customer has to pay his/her hard earned money.

· If somehow they convinced to lodge a complaint then again after few days they deduct the money without informing the customer.

· By this way, customers have no other option to follow the same process as they have adopted this malpractice.

Please probe it thoroughly as I am pretty sure by this unfair trade practice they have earned handsome illegal amount in their accounts.