Reliance Communications Complaints & Reviews

Dear sir,

I have purchased your prepaid sim card mobile number [protected] few days before, and recharged it with amount rs 60.0, after recharging all amount deducted by you for some value added service charge without my consent. It is totally wrong and unethical. I am not able to reach you by customer care number so when i visit your office person on duty say that you are complaining after 24 hours so deducted amount will not refunded.
It is purely cheating with customer. I will rethink abount to continue with your services.

I have recharged amt 94rs for net balance but I have to use one day only for next day I didn't get internet connection. After that am using Internet u have to charge my main balance more then nine rupees... And today also am recharge 20 it will be also u have to charge for internet using... And am kindly request u do provide my main balance and internet connection also... My internet one month policy for 94 RS I got oneday per one gp.. but I have to use only one day.. so balance 27 days u have access my internet connectivity.and my mobile number [protected]

We are using the reliance broadband service for some time now, but the internet has stopped working for last 2 days.
This is a pathetic situation where are internet service has stopped without mentioning any prior reason.
We tried contacting customer care but all this in vain.
Kindly work out this issue and provide a proper response as to how this happened and what shall be done.
Subsciber id[protected]

Seema sharma,
Contact - [protected].

Sir still my earlier complaint dated 28 aug 2017still pending and now again rs 10 deducted from my account (Phone). Still my my money not refunded. Now i have only one choice to port out. Pls give me proses how to port out thank you ambani ko bhi lag gai hai.
In this 15 days company simply activating any scheme and deducting money from my mobile balance. Upto now in this 15 days i lost approx rs 50/-if this process continues how much customer this company have.? Without any headache company collection goes in million of rs. Trai also to note daily deductions going on. Pls take action against defaulter company.
Thank you

2 time i have recharge of rs 27 on this reliance mobile no.[protected] before that they were offering this offer.

Rm-615111:
Rc27=1.15gb 2g data! Recharge karein rs27 se aur paaye 1.15gb data, validity 28 days. Jald recharge kare. Sabhi offers ke liye dial kare *129#. Rcom
Received: 10:30 am

After that they provide this pack it have trying to call customer care they don't receive phone

52811:
Rch rs27 done. Njoy all local and std calling 35p min for 26 days. Rch 38 get all local, std mobile calls 30pmin 26 days. Rcom 4g
Received: 5:47 pm

I got recharge of 89 rupees providing 1gb per day 3gb data for 28 days but i speed of data is 10kbps i. E. 2g. I checked 3g data balance which is showing 0mb for fair usage & 1gb 3g data. What are they doing.

Customer representative picked call first time & said he has created compaint thereafter neither any action taken nor they are now picking calls

There is no internet connection since 25 days but bill is raised promptly and it is paid by me too.
Company is not providing the internet connection and sending bill for full cycle, is it right?
It is so many times going to company outlet also there is no response to consumers.
Kindly take a complaint about the same. I am waiting for justice.
Thank you
Ashok gv
Phone no. Is [protected]

After a call one message appeared special offer for you that if you recharge with rs. 60 you will get rs. 70. I recharged but could get only rs. 47.8 only. The company is making/giving fraud messages. This is the way the company is cheating its customer.

When i contacted customer care, i have been connected to the bpo. But after some time recorded voice come that it could not be connected. Despite contacting i have been charged rs. 1/-
It is a pitiable state of affair. The company should rectify it.

Subscriber pre paid no. [protected]

My prepaid reliance no. Is [protected]. Last month, there was a special offer for me, i. E. On 70/- rupees recharge, u get 56/- rupees talk time and 1 year daily 1gb, 2g internet data.
I got it activated on 16th august'2017. I got the benefits too, but i am very displeased with the internet speed and it's daily renewal longest time.
I can understand it's 2g, still it's worse than other 2g networks i have been using.
Secondly, every midnight, when it's daily validity gets expired, it takes 3-4 hours to get renewed, and sometimes even more than this.
Through the day, one keeps busy, and it's only at night, that you get time to use internet, but to my disappointment, it takes never ending time to get reactivated.
And by the time of it's renewal, it's already wee hours of the day.
It's been close to month, yet this issue not been resolved, instead it's getting worse with more long hours to keep waiting ' for the internet to work again. Last night, it got activated at 5 o'clock in the morning.
What's the use of such offers if it doesn't serve the purpose.
Reliance telecom does give great offers, but they are beyond practicality.
I am truly pissed about it.
Kindly provide a solution to this issue. Otherwise it's better to pay little more for other networks, and enjoy hassle free offers on uninterrupted internet usage.

Yesterday in my moblie number : [protected] was have 52 rupees, but today is reduced and now my main balance is 1.760 rupees.This deduction is unnecessary, I don't required any offers.I am a student this deduction is problematic for me.In my phone please activate do not disturb service.This is my humble request please return my balance back as soon as possible.

Hi,

I'm seriously disappointed that my outgoing is barred twice once in apr'17 and once in aug'17 due to non payment wherein i made the payment within due date.

I have called up the contact centre and registered the complaints as well. However, the team seems to have no sense on customer's complaint. This is really harassment. If the payment is not credited to reliance, it should have credited back to my savings account which isn't the case.

Kindly look into the issue on priority and:

1. Kindly waive off inr 100 and st for non payment in subsequent bills for these two months
2. Credit back the debited amount back to my account.

Bank name: union bank od india
Branch: panchkula sector 9
Transaction id: attached
Date of payment: 12/04/2017

I'm submitting my complaint here because no one is responding on emails.

Dear sir,

I live in kolkata circle. Reliance smart deducted my balance when i recharge my number and the number is [protected]. They automatically subscribe any value added services like anchalvideo wsub, hdygo astro sub7 etc. This happened every day when i recharge and i am unable to do any emergency call. So sir i request you to do something against this rude corruption.
Thank you

From
Nasim sepai
Maheshtala
Kolkata 700141

Dear sir,
Reliance smart unexpected deduct my money from my mobile balance.
Mobile number is [protected] kolkata.
They automatically subscribe a game (Skywaygamewsubservice) and continiously deduct my money, i try to talk customer care but they arr unavailable
I want to back my money immediately.
Regards,
Biswajit paul.
12/93 s. C lane.
Bally-howrah
711201

My postpaid no is [protected],
Karnataka
Name: bikashjit sahoo,
Email.: [protected]@rediffmail.com
My plan is 299 incl tax 353rs.
On the month of july i have received
705.64 rs. Reliance executive called me and informed that they added 1 month extra rental and also changed my plan (Benefits 6gb 4g data +unlimited local and national calls). But didint agreed with that and raised a complaint against it and i paid full amount of my bill. After that plan has been reversed as my before plan. But the issue is they still not adjusted extra paid amount on this bill. Reliance executive committed me to that they will adjust on august bill. Last 7 days i was trying to contact customer care but there is an error something due emergency cant connect to cc. I has also visited to reliance store but they also helpless. I was already raised a complain through mobile app but still no response. It is very irritating service by reliance. Cheat and fraud. I was trying to leave this network since last 1 month but they have rejected every time my port out request by showing outstanding. I was already paid extra 1 month rental after that they rejected my port out request. Due to this is my important no i ma not bale to take a new connection. Please help me on this.

Dear sir,
I shall be respect to you. I am mr firoj miah, my reliance no [protected] in j&k number, so now i want to deactivate my number, issue for the bill amount too verry high, other wase i am now stay in out of jammu and kashmir,
There for i rqst to you kindly deactivated my number.

Kindly see my matter agnist above mention,
Your faithfully
Mr firoj miah

I have 1gb data per day scheme and yet my main balance gets cut even though i have't used 100mb of the data out of 1 gb. I get a message stating "dear customer, you have already used data service for 10mb on your main balance." and then when i checked my data balance it says "dear customer, no data balances in your account". After an hour or so i checked and saw that i gave data balance left and my main balance got for no reason. This is the second time this is happening to me.

Hi, today i did mobile recharge of 149rs. To my reliance number through my hdfc mobile app. From my hdfc mobile app payment transaction was successful and amount was deducted. Reliance recharge also done but i get 850mb data only. Rs.149 is a unlimited voice pack plan but i get 850mb data only it's not fair. I called to reliance customer care so many times, they are not properly responding. I sent mail to reliance customer care, they are not responding. I am attaching successful transaction number from hdfc phone banking. Please tell me on this how can i get back my money or how can i get unlimited plan for that reacharge of rs.149.

Sir

I want to port my number to some other company but rcom is not generating the upc code. Every time when i send the message the reply comes "your request could not be processed please try after some time" and they deduct rs 1 for every message.

I am really harrased. Upc code is my right and why they are not giving it to me.

Please resolve the matter as soon as possible and do necessary action to generate my upc code

My ph no. Is [protected]

Postpaid mobile number: [protected].

We have received bill for august month in which its showing amount due rs.3415/-, whereas after payment on 10/07/2017 for rs.1073/- we haven't received any bill at all.

Today when we have visited your reliance office in mathikere, they have given print of the bill for the month of july, in which its showing monthly rental of rs.1368.60/- whereas our monthly rent is rs.349/- and even the bill which we have received for the month of august its monthly rental is showing
Rs.999/-. Neither we have changed any monthly rental then without our intimation how can you change the monthly rental.

We request you to kindly reply back over the phone number [protected]. Even we are trying to call customer care from past 3 days but the customer care is saying that its service is not available for the time being.

Hoping you will reply back to all our doubts before the bill due date.

Vinay kumar chanani.
[protected].

Everyday there is a deduction of 3-4 rupees from my account without any reason. It happened with my last recharge and it's continuing. My no.[protected]. So within 30 days my balance is becoming zero even if i don't make any calls. I don't have any vas nor am i using any data. Could you please stop this from happening ever again. One more deduction, i am gonna go for mnp