[Resolved]  Reliance Communications — Changing postpaid number into prepaid

Address:

625001

Dear sir/madam
I have changed my Idea network [protected] number to Reliance network as CDMA Post paid. After some month I decided to change it as a prepaid number.
For that I gone to their show room located in Simmakkal, Madurai, Tamil Nadu before ten days of october '2015 month bill raising.They said come after bill raised for the month of October '2015. I asked them why your saying like that, my bill will become more and I want to pay unnecessary for ten days . For that they told that we can't view the bill upto date after bill generated only we can tell.After october'2015bill generated once again I have gone to same room on 20.10.2015 they asked photo and kyc for changing postpaid into prepaid. They asked me to pay October'2015 outstanding bill Rs 325 and Rs 66 excess amount also needed because change of processing will take five to ten days. I asked them why your taking too much of time in todays technology it will take one day only they said if you pay we will do process other wise we won't do. I also payed the amount what they say by through online with the help of my friend.After that they asked me to call customer care for changing I did the same and they gave me a reference id [protected] . After some days gone my number have not changed to prepaid. I go to show room asked them why my number changed to prepaid. They are not answering properly their way of talking getting irritated.If anybody there instead of me they will get angry and they will fight them at last they can may give knock on their face.After this incident I throw that phone in my home even though I am using the number since 2009 .At present they are asking me to pay more than Rs 1000 . So please kindly take necessary against them to waive of bill amount and also change my number into prepaid .
I hope that you will fulfill my needs
Thanking you
With Regard,
CT.MUTHUKUMERAN
[protected]