[Resolved] Reliance Communications — Complain about Reliance bihar sim internet access issue in both Aircel 3G &2G N/W | |||
Again and Again Reliance sim no.[protected] RCOM is closing my complain without actual resolving it and testing the internet issue I received a message stating that "Your Service request no. is[protected] has been processed.Thank you for being with Reliance". But still my internet is not working in Aircel network 2G & 3G mode. I kept my laptop switched on for you people to test and ping my reliance sim IP on Aircel 3G & 2G N/W. But again and again your team is ignoring my problem and closing it without testing. I will keep on posting complain till this problem is not resolved. Please do not close the service request without testing it and confirming from me. keep it open till next date. I will update here once the internet starts working on Aircel 3G network. Was this information helpful? | |||
Oct 27, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jul 07, 2015 Reliance Communications Customer Care's response Dear Sourav, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||
 4 Comments | |||
Comments
I have shared my alternate number on facebook social media team.
Still my internet is not working. My internet is connected to Aircel NW for your team to test. I give 3days for fixing the issue.
If you cannot fix this issue, then transfer the data balance to [protected]. I have 1938MB 3G data balance on [protected]
IP Address:100.86.231.42
Subnet Mask:255.255.255.255
Default Gateway:100.86.231.42
DNS Server:124.124.204.36, 115.254.108.244
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If you cannot fix this issue, then transfer the data balance to [protected]. I have 1938MB 3G data balance on [protected]
IP Address:100.86.231.42
Subnet Mask:255.255.255.255
Default Gateway:100.86.231.42
DNS Server:124.124.204.36, 115.254.108.244
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
My current IP-100.81.58.247
Subnet Mask-255.255.255.255
DNS Servers: 124.124.204.36, 115.254.108.244
Sometimes I am able to ping the IP Address through the other network. I perform traceroute. Could not identify the fault.
ping -t 100.81.58.247
tracert 100.81.58.247
Please test it.