[Resolved]  Reliance Communications — Customer care harassment

Address:

560056

Hello,

I Ashok Kumar M was a customer of Reliance Communication. I was using postpaid Reliance netconnect (data card) and Reliance Big TV for the past five years. I used till September 2015 and has made all the payments. In October, after paying my postpaid bill I went to Reliance Webworld Vijaynagar and asked for procedure to get disconnected my datacard and Big TV. They asked for my Reliance datacard and Big TV numbers and checked. As there were no dues, they told it will be disconnected in 24 hours, and I will be receiving the message.

In November, customer care people started calling for due payment of my datacard. I told the same what happened in Webworld. Then I went to Reliance Webworld in Vijaynagar, but they had vacated. I then went to Kathriguppe branch there also they had vacated. I told the same to customer care people, but they are telling it is not disconnected asking me to pay the dues till date.


The problem is, customer care people are daily calling two to three times and asking for payment of datacard. I don't know what to do? Can the concerned people provide me a solution for this?