[Resolved] Reliance Communications — Illicit Balance cut | |||
My number is [protected]. It has been very irritating that reliance is regularly cutting my balance almost on daily basis for some fraud VAS packages like videostore, short format GSM, shemaroostream, shemaroostream GSM, shtfmts STalk, hungama subscription, hungama voice Ckt etc. I am really fed up with reliance because it is cutting my balance without my subscription to any of these packages and when I checked the active packages it show 0 package active. It is really a pain and giving very bad service these days. Even when complaining on this platform sometimes they don't even talk to me and close the thread with comments that they talked to the customer and the problem has been resolved. Can there be any solution to this problem without porting the number to any other service provider or all of them are the same. It seems like making a fraud on customers' cost. Was this information helpful? | |||
Oct 23, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jul 26, 2015 Reliance Communications Customer Care's response Dear Mr. Tomar, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||
 3 Comments | |||
Comments
Reliance people are really really ridiculous people, they have again started deducting my account balance by activating some VAS packages.
Yesterday and day before yesterday only I talked to them and they had refunded my balance and promised that there will be no deductions, but now again they have started the same.
How can I get rid of them from deducting my account balance by activating these bogus packages which I even don't know what they are for.
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Yesterday and day before yesterday only I talked to them and they had refunded my balance and promised that there will be no deductions, but now again they have started the same.
How can I get rid of them from deducting my account balance by activating these bogus packages which I even don't know what they are for.
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
They are really ridiculous, customer cann't win them.