Reliance Communications Complaints & Reviews

We had bought big tv hd with recording couple of years ago.it's not working now.local reliance dealer told to replace.we told them to bring they told we dont have it contact customer care.we contacted customer care they said the same we dont have.So now wat to do.When asked the same to them they spoke rudely.complaint number is[protected]. Mr.Ankit the manager speaking on phone was very very rude. Now customer care is only not helping then from whome we should expect. Please look into the matter.

Hi,

My mobile no: [protected]
Location: Delhi

I am very frustrated from your unnecessary deduction of balance. As Today morning, I had Rs 229 in my main balance and Rs 54 in my promo balance. I had 9.. MB for net pack. I just on data connection for 2 min. Your system have deducted my approx Rs 125 from main balance and 5 MB data pack. I have still reaming 3.? MB data in my pack till 9/8/215. How you can deduct my balance. This is happening with me many time. Please revert my balance. Otherwise I will change your service.

Thanks
Uma Pati Tripathi

Subscriber ID[protected]
Reliance broadband did not provide services for a month and more last year and I had asked for cancellation after lying my last bill that was due. The company representative clearly mentioned in his email attached that billing will deduct the amount for period of service not active. However the service never resumed and since then reliance has been harassing me with threats of court cases if dues are not paid. After multiple emails and providing evidence they don't seem to budge. Why should one pay for the services that were not availed and even after company has agreed to their mistake.

Where does one go to get relief from such harassment ? Kindly help !

Hello Authority, I have been receiving an promotional message since last few months. My number is [protected] and DND is activated on this number. I have also replied on the number to not send me any message, but they still send me same message from different numbers :- [protected], [protected], [protected] Please try to resolve my problem.

Madam/Dear sir,
An amount of Rs 50 has been deducted from my reliance GSM mob no-[protected] as VAS ADPAY GSM on 28 July 2015 while there is no any such service is activated on my number. Customer care also did not reply accordingly.
Please refund my amount.

Thanking you,

I have ported my number from vodafone to reliance in lieu of good network from Reliance as been assured by one of their store. Network is relay very bad i keep on getting complaints from the people who called me that my number often showz not available or wrong number, for an alternative i activated m.call service, to my suprise i last 2-3 months i haven't got even a single alert but yes i got a lot of complaints from people about my unavailability of network. i have send 7-8 mails to the corporate office but there is no reply from them. I am feeling cheated twice first when i got an assurance of good service due to which i switched my plan and secon no alert post activation of m.call service. would request you to please do the justic to all the inconvienence which i faced. Thanks Koushal

HI had services for WI-FI pad from Reliance Communications, my number is [protected]. Since starting I am facing the issue of dis-connectivity of network. As per my plan, I should have 14.7 MBPS speed of net.But I cannot connect anything.I am calling since 12th July, Now 29th July. There is no resolution. I raised ref [protected] on 12th, Ref[protected] on 19th and [protected] on 29th but there is no resolution at all.

Dear Sir/Madam,

I am a consumer of the reliance smart telecom prepaid service. They cut account balance on no grounds from the account balance. When filed a complaint in their customer care they return it after too much of argument but also giving fake reasons of consumptions. Sometimes the calls to customer care personnel doesn't even reach.

I was not getting proper speed in my area as well as out of chennai; however I made two bill payments but was not able to use the internet since it was very slow. Very slow means extremely slow Have been making phone calles to the Customer care and they will cancel the bill due and say that they are having problem with the Internet servers hence I am facing the issue Then later I decided to cancel the service went to the chennai office they said that the issue will get fixed in a week time and they gave me 3 months free service But nothing happened no free service got added and no improvement in the speed. The phone support perple are not efficient enouch to take care of the Customers request It was a lot of inconvenience for me to get through to the Customer care on the phone each time and finaly I went to the Reliance main office in Chennai and said the cancel the account I amd stll receiving Demand Letter for service that I was not able to use Kindly let me know what can be done about this..

I would like to inform that i have a Relince CDMA number which is [protected]. I Recharged to my number on 20/07/2015 with the amount of 351 Rupees.But from your side Recharge banifit Not credited on my account and I complained customer care they told me that within two days problem will be resolved and they gave me a Complain Number that is SR[protected]. They claim that your benefit has credited in my number but on my number no credit addeed till now. in addition to that they have blocked my all customer care no and I am unable to contact Reliance customer care any more. Kindly look in to this matter and respond this mail with the solution of above mention problem.

Hi Team,

I am useing ur network but i m not satisfy with u.
Because ur net connection is not working at my
home so that i m faceing problem
day by day . kindly resolve this problem soon as
possible.other wise i will change my network.my
num is [protected](GSM PREPAID) and [protected](CDMA POSTPAID).

Regards
Amar Kumar Dwivedi

Dear sir I am using reliance prepaid gsm number [protected] . I have purchases this number on 4th jun 2015 . I have internet balance but reliance india deducted the balance from my main account . [protected]Wrong charges deduction detail-------- On 24 july 2015.[protected].16 rupees deduct. And again next day On 25 july[protected].86 rupees deduct. I call back many times till (28 july15) to the reliance india customer care and discussed my issue and he always told me the same thing For the inconvenience we are sorry we will refund your all 40 rupees amount under wrong charges deduction with in 24 hour but i did't get any refund and feed back and one day reliance customer cair disable my no from customer care line .. [protected]Complain SR no[protected] On 24july[protected][protected] On 26july[protected][protected] On 27july[protected][protected] On 28july[protected][protected] From- sonu Email id - [protected]@gmail.com Mobile No- [protected] Type of Service - Prepaid Service Provider - Reliance GSM

From last 3 days, there are irrelevant balance deductions from my reliance number [protected]. Every time a message for VAS deduction containing deducted amount come. On calling reliance customer care either they do not receive or if they receive call, they said that due to some technical problem in there server they cannot tell the reason of deductions

I am using netconnect ([protected]) sine 4. 5 years but since 5 - 6 months i facing network problem at same area (Vpo mullana, and at vpo mohri, ambala cantt. Haryana) . After giving written complaint at local rcom, no resolution occur,. Even toll free customer care is not working.
Reliance no. [protected]
Personal contact no. [protected]

I am using Reliance GSM sim. It is being deducted some time Rs, 5/-, from my balance at alternate days as several VAS packs.It is requested to stop deducting balance. Please return my deducted balance. Not only give option to talk to customer care executive but also make talk to them. Please not compel to your customer to go to consumer court.as i have already caledl customer care but not yet solved my complaint.

I have taken Thunder699 2MBPS plan of reliance broadband in pune.
But I am getting speed around 600 kbps as per Speedtest.in.

I did complained for the same to customer care they logged complain against it. but still no difference and now they closed the complned with status solved.

I am still not getting speed 2 Mbps as promised.

plzzz update...


Dear Sir, Iam Using Relaince Prepaid Number [protected] I Have Purchase This Number On Sep 2014 Suddenly My Number Is Shown No Network In Moblie Phone Then Now Tht My Number Is Using Some Another Faurd Person Name As Mr.Sagar Then Iam Visit The Store Request For This After Some Days My Number Is Given To Me Its Activated But Next Day Same Prblem I Faced Again I Visit The Store Then Again Faurd Person Mr Sagar Is Taken My Number Again.. I Have Submitted My All The Documents For Ownership Change And Also Ownership Change Is Succesful But Faurd Person Mr.Sagar code Is Generated For Portout Relaince Cannot Cancel The Portout Request.. Now Number Is Portout In Vodaphoe Using My Number For Last 5 Months Faurd Person... Moblie No-[protected] Original Name-Vanita Krishnani In Fact Relaince Has Taken The Noc From Mr Sagar To Said It Wil Not To Do AGAIN I Have Also Complain To Appelate- Date Of Compain Register- 23/04/2015 Compain No-[protected] Date 23/04/2015 Compain No-[protected] Date-28/04/2015 Comapin No-[protected] Date-29/04/2015 Compain No-[protected] Date-05/05/2015 Compain No-[protected] Date-08/05/2015 Comapin No-[protected] Date-13/05/2015 Comapin No-[protected] Date-16/05/2015 No Answer Have Applelate Very Time Is Said That Mail Is Send To Our Team No Feedback Is Given To Applelate.. Iam Frasted To This Service Given By Relaince My Number Is Using Other Person For Last Five Months No Action Taken Against Him Please Help...Please Help...Please Help...Please Help...Please Help... Please Help... Regards Mahesh Krishnani [protected]

Dear
Sir
I have taken reliance gsm sim prepaid on 25. 07. 15 and my mobile number [protected] through distributor whose mobile number is [protected] but till date not active my mobile number so request you please solve the problem as soon as possible. .

From
D. K. Biswas
Mobile no [protected]

Hello This is to inform you that My connection of number is [protected]. Past couple of months I have problem regarding network. I called customer care several time but my problem is not resolved by the day. LANDMARK: PRATAP VIHAR NEAR RAJ MAHENDRA HOSPITAL. Please look over the problem. Thanks

Sir, I want to Terminate my Postpaid Connection of Reliance but there is no proper forum available for the same. Neither the Reliance Representatives are attending Phone on Customer Care nor there is proper procedure. Instead of it I am receiving Every Month`s Bill for Payment. Sir, I don`t want to continue this Company, so kindly help me in termination of this connection.