[Resolved]  Reliance Communications Limited — Reliance Wi-Pod speed getting very slow

Address:Pune, Maharashtra

On 16th July, 2015 I have purchased a “post paid connection of Reliance Wi-Pod with unlimited plan (1299) .Reliance advertise that speed will be upto 14 Mbps. And during demo also the speed was satisfactory. But since the activation the speed is very poor when checked via speedtest it shows 0.5 Mbps. I have complaint to customer care with complain number[protected].But till date nothing has been done and I have to call again again to customer care but with no help. My datacard connection number is [protected].Can you please help me.. my email id santosh.[protected]@gmail.com Regards, Santosh [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Oct 15, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 03, 2015
Reliance Communications Customer Care's response
Dear Santosh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Reliance Communications
Verified Support
Aug 23, 2015
Reliance Communications Customer Care's response
Dear Santosh,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Reliance Communications
Complaint comments 


We have received the bill and bill last date is 11/08/2015.
Can you please suggest me need to pay the bill or need to wait till my issue is resolve...

There is no response we are unhappy with Reliance network... I have to call again again to customer care from 23rd july but there is no prompt reply
Data card connection number is [protected]

Please help me
Hi Team,

I'm also facing the same issue, where i paid 1200 for the Rel Wifi pod and promised as speed upto 14.1 mbps, but after connecting its struggling to reach 100 Kbps speed. Now the speed limit has also decreased to "Up to 3.1Mbps".
What is happening, why there is a product released that cannot fulfill the customers need, we don't expect the 14 mbps speed and in reality that is not possible for a dongle at-least we expect a 2 to 3 mbps. Being a reputed brand we don't expect a false commitment and promises. So kindly support to solve the issue. I hope many customers are affected with the same issue.

Connect #: [protected]

Parthasarathy A

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information