[Resolved] Reliance Communications — No network

tapaspal

from Delhi, Delhi

Address:

Hooghly, West Bengal, 712401

My name is Tapas Pal.My reliance gsm contact no is [protected], using almost 5 years having validity upto 2018.On 11/12/2015 at10:57 pm i get message that service will discontinue from 12/12/2015 due to 2G to 3G upgradation. Since then there is no network to call or message. Now i am helpless. I want to retain my no. help me. [protected]@gmail.com

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Nov 12, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2015

Reliance Communications Customer Care's response Dear Tapas,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Dec 19, 2015

Reliance Communications Customer Care's response Dear Tapas,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.

Regards,
Reliance Communications

Verified Support

Dec 20, 2015

Reliance Communications Customer Care's response Dear Tapas,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been addressed.

Cheers,
Reliance Communications