Reliance Communications — No network coverage from five days

Address:Chennai, Tamil Nadu

Hi, I am using reliance netconnect from past 6 months but from 5 days there is no network coverage in my area. So I called reliance customer service to register the complaint but all the times while calling my call went in queue and I was there in queue upto 30 minutes and then my call get disconnected. From five days I am calling each day three times but there is no single call was answered by reliance customer care. Its very painful to me, so i planned to quit from reliance. I feel that the worst customer service in INDIA is reliance and I planned to throw out the datacard and purchase some other data card. My reliance data card number : [protected]
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Reliance Communications customer support has been notified about the posted complaint.
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Hi All,
I received a call from reliance customer care on friday[protected]
and they said : A customer care executive will call you shortly and
they will fix your issues within two days likewise they said but till
today I did not received any call from customer care executive and my datacard
never worked from past ten days. I don't know what to do I have
recharged on Jun 1 for 1400 rupees for 15 GB of data card and I cant
able to use the datacard from past 10 days and its very painful for me.
Even if I try to contact customer care executive, my call is always in queue upto 30 minutes and then its automatically got disconnected. since from past 10 days I have called more then 50 times to reliance customer care and even a single call they never answered. Reliance is the only service provider which is not giving a service while compare to other service provider. This is too painful to me and I am heart broken now
that my money has wasted in investing in reliance.
Dear Customer,

Our customer service team have informed us that they are unable to reach you, as per confirmation received from concern team we wish to inform you that we received confirmation from concern department that our network optimization is going on and is expected to be resolved soon.

Regards,
Reliance Communications

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