[Resolved] Reliance Communications — Offer services not received | |||
Saw a offer on insta care app, in which i saw data offer, in which in rs.156, reliance provide 1 gb 3g net, with 30days validity But when i clicked on 20th july 2016, i got only, 800 mb data, with 13days validity. when i called to 198 then, there is no option for, complaint available. Same type case, i filled before one year ans problem resolved. This time i need resolution and compensation for harassment rs.10000, if problem not resolved then, i go for consumer court because reliance doing this type of wrong practices again and again. Attaching a photo of offer on insta care app. Rupesh mittal [protected] Reliance gsm Alternate no. [protected] Was this information helpful? | |||
May 18, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 03, 2016 Reliance Communications Customer Care's response Dear Rupesh, As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Cheers, Reliance Communications | |||
 6 Comments | |||
Comments
Dear Rupesh,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
I got the data, but what about problem faced by me :
1. Mailed 10 times to your customer care mail ID, - BUT TILL NOW no revert
2. Complaint no. 198, have no option to lodge a complaint regarding issues.NO IVR OPTIONS AVAILABLE THERE
3. When I talked with chargeable no. Then your executive said that, we can't help, we can't register your issue. I HAVE A FULL CALL RECORDINGS FOR THIS CONVERSATION .
4. Same issue faced my me before 1year, reliance doing this type of mistakes again and again, to HARASS the public.
5. Mental pressure created by co., Because
Every one is money minded same as co., If co. Provided services in exchange of money, then why user suffers always.
6. Mailed to your appellate care many times, but no response received till. Is this service of appellate authority ??? VERY SHAMEFUL services provided by appellate authority.
GIVE ME THE REPLY OF ALL THESE PROBLEMS.
RUPESH MITTAL
[protected]
1. Mailed 10 times to your customer care mail ID, - BUT TILL NOW no revert
2. Complaint no. 198, have no option to lodge a complaint regarding issues.NO IVR OPTIONS AVAILABLE THERE
3. When I talked with chargeable no. Then your executive said that, we can't help, we can't register your issue. I HAVE A FULL CALL RECORDINGS FOR THIS CONVERSATION .
4. Same issue faced my me before 1year, reliance doing this type of mistakes again and again, to HARASS the public.
5. Mental pressure created by co., Because
Every one is money minded same as co., If co. Provided services in exchange of money, then why user suffers always.
6. Mailed to your appellate care many times, but no response received till. Is this service of appellate authority ??? VERY SHAMEFUL services provided by appellate authority.
GIVE ME THE REPLY OF ALL THESE PROBLEMS.
RUPESH MITTAL
[protected]
Please read my comment, i got data but what about all trouble .
I need reply regarding my other points.
I need reply regarding my other points.
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We regret the unpleasant experience and appreciate you for taking time to share the same with us. We have escalated your grievance to a specialised team. We assure you that they will look into the matter at the earliest and update you with a best possible resolution. Thank you!
Regards,
Reliance Communications