[Resolved]  Reliance Communications — Pathetic and unethical service of reliance postpaid

Address:Thane, Maharashtra, 400607
Website:Condumercomplaints

This was my corporate number i am highly frustrated from the pathetic service of reliance postpaid customer care people and services.
First of all it had been 8 months that i had not received any hard copy or soft copy of my monthly bill even after requesting number of times. I receive messages to pay particular amount as bill and after payment again after few days i use to get the messages and i have to pay or else they disconnect my outgoing. I have requested many times to mail or either provide hard copy of my bill but still they failed.
Now 10 days back i had activated 3g in mobile and after continuous follow up my 3 g was activated after 7 days which i faced a lot of loss as i am using only 1 service provider.
Now customer care had blocked my number as i want to change my plan. I even visited reliance store but the people working behaves like a agent as they told that i have to call to customer care only to resolve any problem. I don't know they why that fool is sitting there as he doesn't have any knowledge about the company and services.
This is very unethical behaviour which reliance people are misguiding the customer.
I am highly disappointed from this pathetic service and if any action is not taken them i will switch my service provider to airtel or vodafone and submit a complain to my organisation also who has a corporate tie up.
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Oct 1, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 31, 2016
Reliance Communications Customer Care's response
Dear Amit,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
Complaint comments 

Comments

Two times I have applied for portability of my phone number [protected] from reliance to Airtel but it is not done by reliance. I have already done the excess payment.
Praveen K Verma's reply, Aug 31, 2016
Please sign this online petition against RCOM 4g migration issues.
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"
I have been calling them since 10 days they are not disconnecting my connection and I cleanred my dues of R's 1839 but they're not disconnecting my connection
Please make them disconnect my connection
pH [protected]
Very poor network in my society at Government Quarters, Ramnagar, Rander Road, Surat 395009

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