| Address: Thane, Maharashtra, 401107 |
| Website: re |
I am one of the customers of Reliance communications network - miserable harassed and driven to discontinue Rel -Net connect services.
I was using the Rel-Net Connect services for over 7 years; But for 5 to 6 months, starting July 2015 to November 2015, I have suffered at the inefficiency and unfriendly approach/attitude not to mention high handedness of your staff and service providers.
I have attached emails to that effect, I've also visited your outlet several times, replies are laughable - "Only Words No Service".
In the process, I had to suffer in profession and livelihood.
Fed-up with Serious Deficiency in Services & In-human Arrogance of Reliance staff, I had put-up request for disconnection of Rel-Connect at the Mira-Bhayander Rd. outlet.
Accordingly, all bills were settled and services discontinued from December 2015. To my dismay, the bills kept coming for next 2/3 months and later emails intimidating legal action if bills were not paid and finally the legal notice.
May I ask,
does Rel Net have any moral rights to demand bills for the services they have never provided ???
does Rel Net Cares for its customers???
does Rel Net has any work ethics and procedure to address Customer grievance???
does Rel Net want to earn money by any means ???
does Rel Net compensate for the mental harassment, depression and lose of business opportunities due to Defunct Rel Net Services??.
I would be certainly keen to receive reply for my mail.
Oct 3, 2016
Complaint marked as Resolved
Reliance Communications customer support has been notified about the posted complaint.
Aug 27, 2016
Updated by sharees Now Rel Net has sent email legal notice to pay bill amount for which I have never given services
Verified Support
Aug 31, 2016
Reliance Communications Customer Care's response Dear Sharees,
Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.
Regards,
Reliance Communications
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"