[Resolved] Reliance Communications — Plan change without information | |||
My CDMA plan wan 40GB 999, but after 3G to 4G migration the changed my plan to 5GB without any notification . They told me that the data plan will not change on futher notice. And also they said 10GB free data when 4G gets activated. The customer care informed earlier that once my data plan get changes, they will intimate me, but i dint get any email or message that plan has been changed. So i was using the internet keeping in the mindthat the old plan will continue. Few days later the connection was disconnected. When i contacted the customer care, they said that the plan has been changed to 4G- 5 GB plan Because of this my bill amount has come to 4000/- something.. I dont want this type of cheating service any more. I want to deactivate it and I will not pay a single rupee as this was purely their mistake of not informin me for the plan change. my dongle no [protected] mail; [protected]@yahoo.com mob; [protected] Was this information helpful? | |||
Oct 15, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Sep 08, 2016 Reliance Communications Customer Care's response Dear Mohan, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Sep 12, 2016 Reliance Communications Customer Care's response Dear Mohan, Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times. Regards, Reliance Communications | |||
 5 Comments | |||
Comments
R/Sir
I am using CDMA reliance Net connect Pre-paid connection last 4 years but this connection facing lack of signal problem kindly resolved the same
I am using CDMA reliance Net connect Pre-paid connection last 4 years but this connection facing lack of signal problem kindly resolved the same
I have contecd c scheme, near by Secretariat, Rel Br/store, Jaipur for Jio SIM and they charged 500/-Rs From me and Receipt not given. As per new published in news papers, it is free of charge. May pl confirm.
Yours
Dr.M.S.Doria
[protected]
Jaipur
Yours
Dr.M.S.Doria
[protected]
Jaipur
They are doing this fraud to everyone. I have terminated the netconnect number [protected] on 18th june 2016 and confirmed the termination by calling their customer care (call recording available). One month later, i got a bill with a different tariff plan for my terminated number . When I call the customercare asking this they will disconnect the call ...Fraud management, Fraud cutomercare.. TOTAL FRAUD COMPANY
Thousands of poor people are being harassed and cheated by Reliance . We should unite and move together against this FRAUD COMPANY .
Please sign the petition to TRAI and Govt of India against Reliance Fraud
http://goo.gl/00AlIc
Thousands of poor people are being harassed and cheated by Reliance . We should unite and move together against this FRAUD COMPANY .
Please sign the petition to TRAI and Govt of India against Reliance Fraud
http://goo.gl/00AlIc
Online Petition against the Unethical Practices adopted during RCOM 4g Migration
With every signature, email is sent to TRAI/DOT/Ministry
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"
With every signature, email is sent to TRAI/DOT/Ministry
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
My phone was stolen to New Delhi, Please block my Sim Card - [protected]